TIMOTHY B. OGLESBY, CPM6407 Springdale Road

Austin, TX 78723 (512) 800-0980 oglesbytimm@gmail.com

Property Leadership ExecutiveUniquely qualified in growth & operations management

Results-oriented executive with consistent history of serving customers, adding value, supporting employees & making owners wealthy by; growing revenue streams, controlling costs, directing renovations, streamlining operations, and building teams of people that provide exceptional and consistent “we make it easy” customer service.

ACHIEVEMENT HIGHLIGHTS CEO Leadership- Changed company name, image, senior leadership, SOP’s and culture that lead to doubling size in 9 months. Reorganized lease-up operations of the largest affordable residential redevelopment in the world. Led this $209MM high-

visibility redevelopment to 100% lease-up- which realized seven figure tax credits for the company. (Related Mgmt) Procured and turned around five apartment communities by renovation and repositioning them from C class to B+ class

developments. (The Avalon Group) Rescued and turned around five conference centers from near bankruptcy to profitability. Led each to explosive revenue growth

(200-370%), reduced operating expenses & maintained exceptional customer satisfaction scores. (Oasis Mgmt:1994-1997) General contracted the building/renovation of; apartment complexes, motels, swimming pools, restaurants, office buildings,

cottages, dining rooms, commercial kitchens, utilities infrastructure, duplexes, and a 130 year old Victorian mansion. Familiar with architectural plans, permits, contracts, building codes, zoning, lien waivers, and working with sub-contractors & lawyers. Building inspection certification with Carson & Dunlop Engineering. Skilled in electrical, plumbing, carpentry.

AREAS OF EXPERTISETeam Leadership/Organization Systems Development & Management Turnarounds/ReorganizationMarketing/Leasing/Retention Effortless Customer Service Evictions/Small claims/GarnishmentsDelinquency Reduction Financial Analysis/Budgeting Presentations/Public Speaking

PROFESSIONAL EXPERIENCE

PRESIDENT/CEO 3/2014 – 4/2016 CLEAR Property Management Company, Austin, TX

Providing leadership for a company that owns & manages a portfolio of apartment buildings. Full P&L responsibility.

Grew company 95% in 18 months, by changing; company name, brand, image, SOP, culture.

Launched new to the company: rent optimization software, social network marketing, updated websites, companywide intranet portal, automated rent payments, renter insurance program, ‘easy’ customer service.

Created SmartTenant: a resident security program netting $550k annually.

Implemented water conservation program that realized a 50% reduction in costs, saving $450k annually. Converted to LED lighting and sensor switches, saving $225k annually.

Launched income generating Fiber Cable- high speed TV and internet which netted $1.4 MM in new annual NOI, increasing property values $10MM. Renewed existing management agreements netting an additional $60k annually.

Found 2 years of unbilled construction mgmt fees yielding $230k.

Reduced portfolio delinquency from 6.08% and held under 1% for 12 months.

DIRECTOR OF PROPERTY MANAGEMENT 8/2010 – 12/2013TLC Management Company, Chicago, IL

Provided leadership for a company that owns & manages a portfolio of apartment buildings (27 market rate, 2 affordable), and 5 retail malls. Led senior team thru new acquisitions & due diligence. Launched ‘new to the company’ initiatives such as; revenue optimization software, revenue boosting utility fees, conversion from Real Page to Yardi, Yardi Call Center, Yardi Pay Scan, and many effective marketing programs. Improved portfolio occupancy from 89% to a consistent 98.6%. Increased rents 4-5% annually. Reduced portfolio delinquency by 5%. Full P&L responsibility. Operating budget: $40 million. Led company to record revenue & profit margin in 2011, 2012 & 2013. Reason for leaving: Found a better position as owner was retiring soon.

REGIONAL MANAGER 4/2008 – 7/2010 Related Management Company- Chicago, IL

Oversaw management of affordable portfolio (Hope VI, Section 8, LIHTC), which included the largest Hope VI property in the world. Launched ‘new to the company’ initiatives such as; “Call Blaster” (automated recertification & rent reminder call notices),

direct mail competitor campaigns, website development, and third party lease arrangements. Reorganized a $209 million lease-up property; resulting in full lease-up that realized millions in tax credits that some executives said was unattainable months before. Full P&L responsibility. Operating budget: $26 million. Reason for leaving: Company dissolved the Midwest regional office, former supervisor with Related recruited me to TLC Management Company.

VICE PRESIDENT 6/2000 – 4/2008 Avalon Group- Hoffman Estates, IL

Procured investment properties, arranged financing, renovated and managed a portfolio of A- Class multi-family properties for private owner. Executed extensive renovations, marketing initiatives, and staff empowerment resulting in growth from 58% to 97% occupancy. Reduced utility costs 42% by installing energy efficient; lighting, water fixtures, HVAC, windows, doors, insulation, roofing, and room scheduling. Responsible for personnel, maintenance, construction, marketing, leasing, accounting, and served as company’s legal representation for evictions and garnishments. Complete P&L responsibility. Reason for leaving: Company sold all assets.

GENERAL MANAGER 12/1998-6/2000MHC Management Co. (division of Equity Residential)- Property: Willow Lake Estates- Elgin, IL

Redeveloped this 630-unit senior community that had become ‘dated’. Implemented facility renovations, replacement of older manufactured homes with new homes, launched aggressive sales/marketing, reduced operating expenses, and developed new operational procedures that resulted in; a 27% reduction in annual operating expenses, a 600% increase in new home sales, 30% increase in site rent revenue, 99% site occupancy, and lowered utility costs by 34%. Managed a design/sales center, business office, and maintenance operations. Awarded community manager of the year among 350 managers, stock options and Caribbean Cruise in January 2000. Operating budget $4.2 million. Reason for leaving: Recruited away to regional opportunity with The Avalon Group.

EDUCATION - CERTIFICATIONS

Bachelor of Business Administration, University of Iowa, Iowa City, IowaMajor: Marketing (GPA 3.4 within major) Earned 50% of college expenses.Minor: Recreation Education (minor classes GPA 3.2)

Master of Divinity-Management, Trinity International University, Deerfield, IL (GPA 3.3)

Focuses: Management theory, Organizational structure, Public Speaking Management coursework taken at Wheaton Graduate School, Wheaton, IL Completed a 3½ year master degree program in 21 months. Earned 100% of expenses.

Disney Institute - Orlando, FL, 4-day intensive training “The Disney Approach-Business & Management”

Certified Property Manager (CPM) – Institute Real Estate Management, 2014.

Certified Building Inspector - Carson & Dunlop Engineering, Toronto, Canada, 2001

Licensed Real Estate Broker – Managing Broker, Illinois, expired. Texas Real Estate Broker, current.

PROFESSIONAL RECOGNITIONCommunity Manager of the Year: Willow Lake Estates, 1999Who’s Who in Real Estate: Selected for inclusion in 2007Convention Speaker: Presenter on many topics- growth leadership, operations management, rewarding employees

on a budget, maximizing space utilization, revenue management, and direct marketing.Associations- CAA Education Committee, 2011-3, IREM-Austin Supervisors Council-2014+, CCI/USA Senior

Consultant-1998.Volunteerism: Founding leader of two mega churches; Willow Creek CC, Barrington IL & Hope Ev-Free in Cincinnati. Publications: Written thirty magazine articles on property management & leadership.Marketing: Produced comprehensive marketing plans, competition and trend analysis. Created trade show booths,

advertising campaigns, color brochures, ad layouts, posters, websites, direct mail campaigns. Construction: General contractor experience. Experienced in; electrical, plumbing, carpentry, painting.