August 24, 2015

PAGE 10

2015TRAVEL MANAGER OF THE YEAR

SOLVING THE HARD PROBLEMS: CHOICE ENDS VCARD FAXING PAGE 18 I CHRISTOPHERSON & HOTEL ATTACHMENT PAGE 30

PAGE 12

Best Practitioners• Robert Jacobsen, T-Mobile• Susan Lichtenstein, Cisco Systems• Pam Massey, Bill & Melinda Gates Foundation & Fore• Lisa Stanford, BP

VISION + PARTNERSHIP: MICROSOFT GLOBAL TRAVEL

AND VENUE GROUP LEAD ERIC BAILEY CAPTURES TRAVEL

MANAGER OF THE YEAR

01_BTNCover_082415;8.indd 1 8/18/15 5:35 PM

National Travel drives18.5% transaction increase on organic growth in 2014

“We could keep buying until we die.” – Jamie Pherous, CEO of Corporate Travel Management,

which acquired three smaller agencies in 2014

Carlson Companies takes full ownership of Carlson

Wagonlit Travel

Direct Travel acquires nine agencies in past

12 months

INDUSTRY REACTION: LUFTHANSA’S DIRECT DISTRIBUTION STRATEGY PAGE 16

June 15, 2015

2015 TMC REPORT

Agency Universe Grows Total VolumeConsolidation Remains At The Forefront PAGE 12

Christopherson Travel grows 37.8%, gains 84

corporate clients in 2014

01_BTNFrontCover_061515;9.indd 1 6/9/15 7:05 PM

ISSUE DATE

AD CLOSING

MATERIAL DUE FEATURES EVENT

DISTRIBUTION

January 25 January 8 January 12

• BTN’s 25 Most Influential Business Travel Executives of 2015

• BTN’s 2015 Hall of Fame • Meeting Minutes*

February 15 February 1 February 3 • What to Watch in 2016 • Corporate Insider** BTN Atlanta Conference

March 7 February 22 February 24 • Traveler Tracking / Data Privacy• What the Traveler Thinks***

BTN Business Travel Tech Talk Conference ChicagoBTN Washington, DC Conference

April 4 March 21 March 23• Big Data & Travel Program Personalization • BTN’s 2016 Expense Manager Survey • Meeting Minutes*

ACTE Global ConferenceBTN Paris Conference

May 16 May 2 May 4• BTN’s 2016 Power Women—Profiles In

Success • Corporate Insider**

BTN Toronto Conference

June 13 May 27 June 1• 2nd Annual Car Rental Survey & Report • Chauffeured Ground Transportation Report • What the Traveler Thinks***

BTN London Conference

July 18 June 28 June 30• 33rd Annual Travel Manager Salary & Job

Satisfaction Survey & Report • Meeting Minutes*

GBTA Convention

August 22 August 8 August 10 • BTN’s 2016 Travel Manager of the Year • BTN’s 2016 Best Practitioners

September 5 August 22 August 24• 32nd Annual Hotel Survey & Report • Strategic Meetings Management Report • What the Traveler Thinks***

3rd Annual BTN Innovate Conference (New York)BTN Chicago Conference

October 10 September 26 September 28 • The Travel Management Company Report • 2016 BTN Innovate Conference Coverage

ACTE Global ConferenceBTN Dallas Conference BTN Seattle Conference BTN Strategic Meetings Summit

November 21 November 7 November 9• 19th Annual Airline Survey & Report • Multinational Travel Manager of the Year • Corporate Insider**

BTN New York Conference BTN San Francisco Conference

December 19 December 5 December 7• BTN’s 25 Most Influential Business Travel

Executives of 2016 • What the Traveler Thinks***

BTN DEPARTMENTSOn The Horizon • On The Record • Data Hub • Perspective • Transportation • Lodging • Payment and Expense • Meetings • Multinational • Management • Procurement • Technology • Distribution

2016 EDITORIAL CALENDAR

Revised December 17, 2015

July 27, 2015

BTN SALARY SURVEY

Travel Manager Compensation Rises Again

VIRTUAL CARDS PAGE 26 I GBTA BYLAWS PAGE 34 I AA’S FINAL MERGER STEP PAGE 36

Pernicious Pay Gap Remains PAGE 14

01_BTNFrontCover_072715;6.indd 1 7/20/15 1:52 PM

BTN QUARTERLY FEATURES * Meeting Minutes: A panel of

strategic meetings management experts talk shop and answer questions on the last frontier of unmanaged travel.

** Corporate Insider: An opinion piece from a human resources or corporate finance perspective.

*** What the Traveler Thinks: A BTN research survey and report gathers and examines travelers’ opinions and perspectives on their managed travel programs.

2016 EDITORIAL CALENDAR

2015March 16, 2015

CORPORATE TRAVEL

INDEXDaily Costs Of Business Travel

In 200 Cities Worldwide

Sponsored In Part By

• 2016 CORPORATE TRAVEL INDEX BTN’s annual compilation and analysis of per-diem business travel costs in 100 U.S. cities and 100 others around the world

• TRAVELER HAPPINESS INDEX BTN’s inaugural survey of managed traveler engagement in and satisfaction with the business travel experience

• 2016 SMALL & MIDMARKET ENTERPRISE SURVEY & REPORT An annual survey and analysis to help SME travel managers benchmark their own programs against their peers’

• 2016 BUSINESS TRAVEL BUYER’S HANDBOOK An end-to-end guide to managed travel programs, including structure, policy, meetings management, TMCs, payment systems, hotel companies, airlines, car rental firms and chauffeured providers

• 2016 CORPORATE TRAVEL 100 BTN identifies the biggest corporate travel spenders in the United States and profiles how they manage their programs

• ADVANCING TRAVEL INTELLIGENCE As business travel intelligence is poised to leap forward, BTN identifies the data sources in play and how corporations are using them

ISSUE DATE AD CLOSING MATERIAL DUE TITLE

March 21 March 7 March 9 2016 Corporate Travel Index

April 18 April 4 April 6 Traveler Happiness Index

May 30 May 16 May 18 2016 Small & Midmarket Enterprise Survey & Report

August 8 July 25 July 27 2016 Business Travel Buyer’s Handbook

September 26 September 12 September 14 2016 Corporate Travel 100

October 24 October 10 October 12 Advancing Travel Intelligence

* Research and reference issues are standard magazine size

BTN ANNUAL RESEARCH ISSUES*

Delivered in print and online, these special magazine issues are effective reference tools for travel managers as well as promotion vehicles for travel marketers. They help build a thought leadership position by associating your company in strategic editorial environments, offering extended shelf life for 12-month exposure.[

Revised December 17, 2015

SME 2015: TAKING CONTROL

Small and midsize enterprises deploy more tech, leverage low-cost infl uencers and continue to rationalize

their supplier base page 24

June 1, 2015

Sponsored In Part By

Left to right: Dart Container’s

Cheryl Benjamin, UCB Pharma’s

Anna Kershaw, Sage Software’s

Kathryn Kohler and Carter’s and OshKosh

B’gosh’s Cathy Newbill

July 1, 2015

H A N D B O O KBUSINESS TRAVEL BUYER’S

WHAT’S INSIDE

Structuring A Managed Travel Program 3 Establishing A Travel & Expense Policy 18

Selecting A Travel Management Company 30 Getting Started With Meetings Management 36

Setting Up A Corporate Lodging Program 41 Working With Airlines 54

Working With Car Rental Firms 66 Working With Chauffered Car Providers 72

Selecting A Corporate Payment System 75 Core Technology & Data Reporting 83

Sponsored By

2015

2015CORPORATE TRAVEL 100

$11.4 BILLION DOLLARS: AMOUNT BTN’S CT 100 SPENT ON AIRLINE TICKETSBOOKED IN THE UNITED STATES IN 2014

A WINDOW INTO THE BIGGEST CORPORATE TRAVEL SPENDERS

IN THE UNITED STATES

Surging: Aon, Amazon.com, Church of Jesus Christ of Latter-day Saints,

Coca-Cola, Koch Industries

SEPTEMBER 28, 2015

Sponsored In Part By

AIR TRAVEL

10 | TRAVEL PROCUREMENT | MAY 2015 www.businesstravelnews.com/procurement

March Average Round-Trip AirfaresARC travel agency data, by agency type

and advance-purchase period

Days YearMEGA ONLINE OTHER

2014 2015 2014 2015 2014 2015

$692

$742

$736

$777

$758

14-20

0-6

7-13

2014

2015

21-180

Overall

$679

$712

$707

$755

$739

$361

$407

$389

$384

$410

$336

$395

$374

$335

$396

$586

$660

$645

$595

$643

$567

$633

$620

$558

$609

Percentage Of InternationalTravel In Premium Class

MEGA ONLINE OTHER

41%

40%

19%

17%

21%

19%

Average March Airfares On Key RoutesGenerally Higher

Average roundtrip ticket price paid including taxes,with year-over-year changes

Percentages of domestic transactions

Washington Dulles - Los Angeles International

Chicago O'Hare - Los Angeles InternationalNYC - Atlanta

Chicago O'Hare - San Francisco

NYC - Miami

NYC - Chicago O’HareNYC - Fort Lauderdale

Chicago O'Hare - Minneapolis/St. Paul

Boston - Chicago O’HareBoston - Washington National

Los Angeles - San Francisco

NYC - Los Angeles International +2%+4%

+10%+13%+12%

-2%+4%-17%+9%

+23%

$853$655$598$577$555$438$416$403$390$365$357 -8%$347 -5%$273 +10%

Atlanta - Orlando

0-6 7-13 14-20

31%

28%

23%

24%

21+

26%

27%

27%

25%

25%

26%

17%

17%

20%

20%

19%

25%

28%

32%

31%

28%

2010

2011

2012

2013

2014

Advance-PurchaseAirfare Breakdown, In Days

$692

$777

$758

14-20

21-180

Overall

$679

$755

$739

$361

$384

$410

$336

$335

$396

$586

$595

$643

$567

$558

$609

2016 EDITORIAL CALENDAR

ISSUE DATE AD CLOSING MATERIAL DUE EVENT DISTRIBUTION

February January 8 January 13

BTN Business Travel Tech Talk Conference ChicagoBTN Washington, DC ConferenceBTN Paris ConferenceBTN Atlanta ConferenceBTN Toronto Conference

May April 11 April 14 BTN London Conference

August June 13 June 16

GBTA Convention (Denver)3rd Annual BTN Innovate Conference (New York)BTN Chicago ConferenceBTN Dallas ConferenceBTN Seattle ConferenceBTN Strategic Meetings Summit

November October 17 October 20 BTN New York ConferenceBTN San Francisco Conference

TRAVEL PROCUREMENT DEPARTMENTSIn the News • Indicators • Perspective • Supply Chain • Leading Practices • Technology • Meetings

NOVEMBER 2015

Evolving tech + a pivot to traveler satisfaction + better data =

A NEW FORMULA FOR KPIS

page 14

Revised December 17, 2015

Airline Industry May Have Changed Its Stars From

A Boom/Bust Cycle Model

Case Studies: UTC Starts Fresh With Global RFP; Zoll Medical

Ditches Paper, Postage

Disciplined airline capacity and surprisingly successful hotel rate loading defi ne a transformed era of suppliers

MAY 2015

NEGOTIATING’S NEW ERA

Fidelity Investments’ Patty Snodgrass, Willis Americas’ Alex Wright, Becton Dickinson’s Jodi Woods and NetApp’s Kathy Rust

INDICATORS

12 | TRAVEL PROCUREMENT | AUGUST 2015 www.businesstravelnews.com/procurement

Like all meetings pros, millennials seek cus-tomer service, quality product and adequate space. As deal seek-ers, however, they are signifi cantly more price sensitive than their older peers.

“A lot of millennials are twentysomethings, and the survey shows that they don’t have experience yet with negotiating,” said Maritz Travel meetings and incentive division president Steve O’Malley. “We need the effi ciency of the [electronic request for proposal] system, but you have to have the relationship with the hotels. In any meeting or event, there are a thousand variables to control. They can’t all go right. You need that relationship in order to get the best service on-site. Millennials are going to have to come out from behind that technology curtain to be truly effective.”

GEN X   1963-1980

BOOMERS   1951-1962

MILLENNIALS   1981-1997

Source: Cvent survey, released May 26, of 842 mee ngs professionals

Source: Cvent survey, released May 26, of 842 mee ngs professionals

25% are more likely

than older peers to peg negotiations as the hardest part of meetings sourcing.

37% are less likely than

older peers to engage directly with the venue during the sourcing process.

5% DISCOUNT 10% DISCOUNT

8% 17%

23%

48%

7%

22%

These preferences—and trust issues—come with millennials to the workplace and infl uence their meetings-sourcing processes, as well as their venue choices, according to the Cvent survey. Combined with their consumer tendencies, this data suggests millennials are more comfortable with technology-mediated sourcing and buying than with personal interactions, said Cvent vice president of product marketing Kevin Fliess. “It is largely because of what they have grown up with,” he said. “The consumerization of the enterprise starts to show here: Buying a vehicle, shopping for a home—[millennials] want transparency and the ability to compare their options. More than half of the decision-making is being made online before any offers. They want to shortlist their choices, and they are doing that online.”

MILLENNIALS ARE MORE PRICE CONSCIOUS

MILLENNIALS WANT TECH-MEDIATED SOURCING

Percent of each generation that are willing to switch venues for a better price.

AUGUST 2015

page 14

Record Hotel

OccupancyCollides with

2016 RFP Season

High

(All rates are quoted gross and include 4/color charge. Effective January 1, 2016)

1X 4X 8X 12X 18X 24X Tabloid Ad Sizes

Tabloid Page $31,818 $30,866 $29,936 $29,027 $28,173 $27,319

Tabloid Spread $62,392 $60,526 $58,715 $56,946 $55,232 $53,578½ Page Tabloid $19,727 $18,553 $18,002 $18,002 $17,466 $16,9361/3 Page Tabloid $13,367 $12,967 $12,578 $12,210 $11,842 $11,496¼ Page Tabloid $10,820 $10,501 $10,182 $9,880 $9,582 $9,295

Junior Page Ad Sizes

Junior Page $28,546 $27,686 $26,843 $26,043 $25,464 $24,507Junior Spread $55,843 $54,167 $52,539 $50,960 $49,430 $47,948½ Junior Page $18,575 $18,023 $17,488 $16,958 $16,455 $15,9631/3 Junior Page $11,994 $11,626 $11,280 $10,939 $10,615 $10,307¼ Junior Page $10,972 $10,637 $10,328 $8,939 $9,652 $9366

Covers Cover 2 $36,898 $35,841 $34,730 $32,349 $30,203Cover 3 $35,295 $34,310 $33,196 $29,548 $26,300Cover 4 $38,501 $37,371 $36,263 $35,149 $34,105

Front Page Box $10,961 $10,409 $9,890 $9,404 $8,928

1X 4X 8X 12X 18X

4/C Full Page $19,526 $18,932 $18,369 $17,818 $17,293

4/C Spread $39,053 $37,842 $36,749 $35,641 $34,581 4/C 1/2 Page $12,048 $11,696 $11,334 $11,004 $10,674

BLEEDS, PREFERRED POSITIONS, SHORT RATES & REBATES A. Bleed or oversized ads—subject to 10% surcharge on space rate.

Exceptions: (1) covers, (2) spread which may bleed into gutter without surcharge.

B. Preferred positions — Page 5, 7, 9, 11 and Centerspread +10%; Covers 2, 3, 4 +20%

C. Guaranteed positioning — +10%

D. Short rates will be billed upon cancellation of contract or failure to fulfill minimum requirements.

E. Rebates earned within a 12-month period can be used to purchase additional space within the same 12 month timeframe.

2016 PRINT RATES

Revised December 17, 2015

WEBSITES

E-NEWSLETTERS

BTN DAILY NEWSLETTER

Top Leaderboard (728x90) $10,232/week

Top Rectangle (300x250) $10,232/weekLower Rectangle (300x250) $10,232/weekLower Leaderboard (728x90) $10,232/week

TRAVEL PROCUREMENT NEWSLETTER (published monthly)

Top Leaderboard (728x90) $7,825/month

Top Rectangle (300x250) $7,825/monthLower Rectangle (300x250) $7,825/monthLower Leaderboard (728x90) $7,825/month

BTN TRAVEL MANAGEMENT SPONSORSHIP (includes e-newsletter and website) $15,047/month

E-Newsletter — One 728x90 or 300x250 banner ad in each of the two issues

Website— Rotating top and lower 728x90 Leaderboard banner ad and rotating top and lower 300x250 banner ad in the Travel Management content section of the BTN website for one month corresponding with the e-newsletter.

BTN GLOBAL SPONSORSHIP (includes e-newsletter and website) $15,047/month

E-Newsletter— One 728x90 or 300x250 banner ad in each of the two issues

Website— Rotating top and lower 728x90 Leaderboard banner ad and rotating top and lower 300x250 banner ad in The International content section of the BTN website for one month corresponding with the e-newsletter.

Leaderboard (728x90) — ROS rotating upper and lower positions $3,611/month

Pulldown $6,019/week

THE BEAT WEBSITE

Revised December 17, 2015

Leaderboard (728x90) — ROS rotating upper and lower positions $9,028/month

Rectangle (300x250) — ROS rotating upper and lower positions $9,028/monthHomepage Takeover (with Pushdown (970x66) option)— own all positions on the homepage for a full week

$12,037/week

WEBSITE CONTENT SECTION

Leaderboard (728x90) — ROS rotating upper and lower positions $7,825/month

Rectangle (300x250) — ROS rotating upper and lower positions $7,825/month

2016 DIGITAL RATES