2015 Trends in Employee Recognition - HRPA Trends in Employee Recognition Utilizing Recognition to...
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2015 Trends in Employee Recognition Utilizing Recognition to Drive Employee Engagement Rob Catalano CRP, REP @RobCatalano Vice-President, Global Expansion & Engagement
Transcript of 2015 Trends in Employee Recognition - HRPA Trends in Employee Recognition Utilizing Recognition to...
2015 Trends in Employee RecognitionUtilizing Recognition to Drive Employee Engagement
Rob Catalano CRP, REP @RobCatalanoVice-President, Global Expansion & Engagement
Learning Outcomes
1. The Workforce is Changing… like, really changing
2. Let’s Talk About Engagement & Recognition
3. 2015 Trends in Recognition
4. Now what?
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Newspaper Help Wanted Revenue
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VS
Problems are Durable. Solutions Change.
Seismic Shift in the WorkplacePeople work differently. People engage differently. People are motivated differently.
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Seismic Shift in the Workplace
@RobCatalano
People work differently. People engage differently. People are motivated differently.
Seismic Shift in the Workplace
@RobCatalano
People work differently. People engage differently. People are motivated differently.
Seismic Shift in the Workplace
@RobCatalano
People work differently. People engage differently. People are motivated differently.
Seismic Shift in the Workplace
@RobCatalano
People work differently. People engage differently. People are motivated differently.
Problems are Durable. Solutions Change.
Let’s talk engagement!
“Engaged employees have significantly higher productivity, profitability, and customer ratings, less turnover and absenteeism, and fewer safety incidents.”
- Gallup, 2013
Facts from Recent Studies
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“Research has clearly and consistently proved the direct link between employee engagement, customer satisfaction and revenue growth.”
Facts from Recent Studies
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10X Case Era of StudyValue of $10K
InvestedPerformance
Relative to MarketPerformance
Relative to Industry
Amgen 1980-2002 $4.5M 24X 77.2X
Biomet 1977-2002 $3.4M 18.1X 11.2X
Intel 1968-2002 $3.9M 20.7X 46.3X
Microsoft 1975-2002 $10.6M 56X 118.8X
Progressive Insurance
1965-2002 $2.7M 14.6X 11.3X
Stryker 1977-2002 $5.3M 28X 10.9X
Great by Choice: Uncertainty, Chaos, and Luck--Why Some Thrive Despite Them All - by Jim Collins and Morten T. Hansen (Oct, 2011)
Southwest Airlines
1967-2002 $12M 63.4X 550.4X
The Power of an Engaged Workforce
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Source: Gartner Forecast: Enterprise Software Markets,
Worldwide, 2011-2018, 1Q14 Update
$41 B
$11 B
HCM Software
CRM Software
Employees are our most
important assets!
CRM vs HCM – Technology Spend
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Organizations with great cultures of recognition see 31% decreased turnover.
Recognition of top performers is the #1 most impactful employee engagement driver.
Recognition & Engagement
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2015 Trends in Recognition
2015 Trends in Recognition Model
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2015 Trends in Recognition Model
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Salary & Rewards
Job Security
Culture & Values
Recognition
Success
Physiological
Safety / Security
Social / Belonging
Self Esteem
Self
Actualization
Theory of Human Motivation
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Extrinsic and Intrinsic Motivation
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Trend - Peer to Peer Recognition
Everyone must participate
Amplify desired values & behaviours
Remove barriers
2015 Recognition Trend Model
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Trend 2: Results Based Recognition
Trend 2: Results Based Recognition
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2015 Recognition Trend Model
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Start small. Focus on company priorities.
Recognize performance. Not Presence.
Consider the journey to the result.
Recognize to enact the company strategy
Trend: Results Based Recognition
Trend 3: Social Recognition
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Share on Social Networks
Authentically build Employer Brand
Drives Social Recruiting
Trend 3: Social Recognition
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Trend 4: Employee Analytics
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Now what?
Know what you want to improve & measure
Get executive buy-in
What can you do tomorrow?
10.3%
3.7%
S&P 500 Fortune 100 Best
What Happens to Highly Engaged Companies?
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Know what you want to improve & measure
Get executive buy-in
Identify the behaviours your business wants to see
Do it! Recognize performance, not presence. Make it a daily habit
If you’re going recognize – rethink rewards
What can you do tomorrow?
Re-think Rewards?
Re-think Rewards?
Re-Think Rewards
Meaningful Rewards
Power of Choice
Locally relevant
You may be interested…
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