2013 03 11-library_website_survey

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Library Forum Update (March 12, 2013) LIBRARY WEBSITE:

Transcript of 2013 03 11-library_website_survey

Library Forum Update (March 12, 2013)

LIBRARY WEBSITE:

LIBRARY WEBSITE:

Site Goals Review

• Site Goals are what our organization wants to accomplish with our site

• February 11 2013: Redesign Committee Brainstorms Site Goals

• February 27 2013: Library Forum – Site Goals & Critical Tasks Work

• Forum split into two groups…

• 1) brainstorms site goals

• 2) brainstorms critical tasks

• Groups swap and then identify their top 5 site goals and critical tasks

• Amanda & Randy: Flesh out site goals, strategies and metrics

• March 12 2013: Present site goals document to redesign committee for approval

SITE GOALS SUMMARY

SITE GOALS DOCUMENT

SITE GOALS DOCUMENT

SITE GOALS DOCUMENT

SITE GOALS DOCUMENT

SITE GOALS DOCUMENT

SITE GOALS DOCUMENT

LIBRARY WEBSITE:

Critical Tasks Review

• Critical Tasks are those things our users come to our site to do

• February 26 2013: Redesign Committee Brainstorms Critical Tasks

• February 27 2013: Library Forum – Site Goals & Critical Tasks Work

• Forum split into two groups…

• 1) brainstorms site goals

• 2) brainstorms critical tasks

• Groups swap and then identify their top 5 site goals and critical tasks

• March 12 2013: Narrow critical tasks with redesign committee

CRITICAL TASKS SUMMARY

(8 votes)

Access resources and collections

Find the hours of operation

(4 votes)

Access course reserves

Access help and support

Find an Supported Learning Group

(3 votes)

Find out what services are available

(2 votes)

Find out when and where workshops are

Attend an event

Search databases

Book a writing /learning appointment

Renew books

Contact info

Place a hold/recall

(1 Vote)

Find a database

Off campus login

Floor layouts / computer rooms

Get assistance with citations

Use VR/Ask Us

Find out if item is available

LIBRARY FORUM CRITICAL TASKS

LIBRARY WEBSITE:

User Survey

• Posted on our Library website February 13 2013

• 7 questions

• 72 responses (as of March 11 2013)

• 1) “Tell us about yourself…”

ABOUT THE SURVEY

• 2) What are three reasons you normally visit the UG Library website?

• REASON 1:

- 29 X “Journal Articles”…or some derivation thereof

• + 2 X “articles”; “journal research”; “Research Articles”; “off campus access to journal articles”

• + find peer reviewed resources;

- 10 X “Research”

- 2 X “Course Reserve”

• (+ 2 X “Books on Reserve”)

- 4 X Primo

- “To find the hours”; “Find out what hours library is open for the day”

- 2 X “SLG Schedules”

- 2 X “Study”

- 2 X “Find Resources”

SURVEY RESULTS: QUESTION 2

Potpourri:

• 2) What are three reasons you normally visit the UG Library website?

• REASON 2

SURVEY RESULTS: QUESTION 2

Potpourri:

• 2) What are three reasons you normally visit the UG Library website?

• REASON 3

SURVEY RESULTS: QUESTION 2

Potpourri:

3) What do LIKE about the Library website?

SURVEY RESULTS: QUESTIONS 3

SURVEY RESULTS: QUESTION 3

SURVEY RESULTS: QUESTION 3

SURVEY RESULTS: QUESTION 3

4) What do NOT LIKE about the Library website?

SURVEY RESULTS: QUESTION 4

SURVEY RESULTS: QUESTION 4

SURVEY RESULTS: QUESTION 4

SURVEY RESULTS: QUESTION 4

SURVEY RESULTS: QUESTION 4

5) Are there any features you would like to see on the redesigned Library

website?

SURVEY RESULTS: QUESTION 5

SURVEY RESULTS: QUESTION 5

SURVEY RESULTS: QUESTION 5

SURVEY RESULTS: QUESTION 5