2011 09 19 Radiss Tech Services
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Transcript of 2011 09 19 Radiss Tech Services
Corporate Presentation
Summary
• Founded in 2000.
• HQ and Global Development Center in Chicago, IL and offices in Hyderabad, India.
• Over 250 employees spread across the globe.
• Expertise with managing complex IT Infrastructure environments across industry sectors.
• Proven ISO processes and certifications ISO 27001 : 2005 & ISO 20000
• CMMI Certification and ITIL® best practice standards.
Web SecurityEnterprise Services
Managed Services
Cloud Computing
4 Strategic Business Units
Managed Services
Desktop Support
Typical Services provided
Diagnosis and Troubleshooting
Installation and Configuration of Business Applications
Removal of Spyware and Viruses
Software Support for Operating Systems, Productivity Tools and Utilities
Controlled Release of Security Patches, Anti Virus Updates and other Software
Life Cycle Management including Asset and Configuration Management
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec0:00:000:28:480:57:361:26:241:55:122:24:002:52:483:21:363:50:24
Average Response Time
Average Resolution time
Month
Enterprise Security Services
Perimeter Security Management• Infrastructure Security Product Evaluation• Perimeter Security Policy Design • Implementation of Perimeter Security
Products
Endpoint Security Management• 24x7 Monitoring & Management of Endpoints• Antivirus Deployment • Vulnerability Assessment and Scanning
Network Security Management• Monitoring of Authentications• Proactive Escalation and Reporting• 24x7x365 real time event log
Our expertise spans across
IT Infrastructure Monitoring
Network• Switch Router Interface Monitoring• WAN Response Time Monitoring
Servers• Server Health Monitoring• Server Availability Monitoring
Security • Security Event Monitoring• VPN Connectivity Monitoring
Database• DB Status, CPU Utilization, Memory Utilization• SQL Scripting, Database Administration
Application Servers• Application Response Time• Memory Usage
Additional Features • Real Time Alerts and Escalations• Network Operations Center
IT Governance
ITIL Audit • Assessment of Current IT Processes• Interviews and Gap Analysis
ITIL Awareness Program• 5 day interactive course• Q&A sessions• Case Studies
ITIL Implementation • Tool Optimization & Automation • Creation of Policies for major processes • Alignment of IT and Business Goals• Road Map for Continuous Service Improvement
IT Infrastructure Support
Server Management• Administration of Operating Systems• Performance Monitoring• Patch Management and Trouble Shooting
Database Management• Monitoring & Performance Tuning • Patch Updates• Problem and Incident Management
Network Management• Switch Router Interface • WAN Response Time• Configuration Backup and Restore
Middleware Support
Proactive Monitoring• Server Response Time & CPU Utilization• Metrics Web Applications• Thread Pools
Break Fix• Web Container clustering and failover• WebSphere high Availability • SSL Certificate and Signatures
Maintenance• Maintenance and Refresh Packs• Log Rotates / Trace rollover maintenance• Backup & Restore
Configuration • Installation of single & multiple Environments• Set up vertical and horizontal Clusters• Deploying Web Servers / Load Balancers
Network Audit
Example of Audit Report with SAN and LAN Monitoring
4 Stage Phased Approach
Experienced Cisco Network Engineers
Onsite / Offshore Model
Packet Level Network Inspection
Detailed Analysis of Product and Network Traffic
Road Map to improve processes
Database Management Services
24x7x365 Support from Offsite and Offshore Locations
Increased Availability and Flexibility
Tiered Packaged Services
Protection of Data Integration, Applications and Web Infrastructure
Robust Reporting and Escalation Processes
Improved Performance and Risk Management
Enterprise Services
SOA and Integration Services
Our SOA Services:
Synchronize business processes to make your organization more responsive to change
Give you timely access to more accurate enterprise information
Ease the establishment of secure, real-time communications with partners & customers
Help you efficiently manage suppliers, allies and distribution channels
Shorter development and time-to-market cycles
Content Management System
Our Solutions:
Custom CMS Development as per client Specifications
CMS portal development with Radiss internal CMS framework
E-commerce Portal development with third party carts and CMS and Enterprise frameworks
CMS FrameworksMicrosoftSharepoint, DotNet Nuke, ektron, Kentico, Umbro, MS Content Management ServerJava:OpenCMS, Liferay, Alfresco, LAMP:Joomla, Drupal, Wordpress, PhpBB, CakePHP, Zend, Code Igniter, Symfony , Ruby on Rails
E-Commerce Solutions
Our E-commerce Solutions include:
Custom E-commerce Application Development
E-commerce portal development with Radiss internal e-commerce framework
E-commerce Portal development with third party carts and e-commerce frameworks
E-commerce FrameworksMicrosoft.netCommerce, Znode Multifront, Vevo Cart, MS Commerce Server
Java:KonaKart
LAMP:Magento, OsCommerce, ZenCart, OpenCart, UberCart, X-cart, Prestoshop
Web Design
Web Portal and Application Development
Web Design Services
Corporate & Product Branding
Flash Scripting
Corporate Presentations
Wire Framing Services
Application Management Services
Application Development Application Design Solution and Platform Development Documentation Training and
Implementation
Application Migration & Reengineering Environment Upgrades /
Refresh Service Enabling Web Enabling Platform Migration Database Migration Language Migration
Application Maintenance & Support Application Operations
Services Application Enhancements Post Production Support Application Maintability and
Support
Mobile Application Development
Cross Platform Mobile Application Development• Web Porting• Native Application Development
Business Applications
Mobile Games Development
Location Based and Social Networking Applications
Development
Testing Services
Radiss offers a portfolio of testing services, incorporating several functional and technology platform capabilities within its testing practice.
All our services are underpinned by leading test tools, proven automated processes, assets and TCOE Framework, that are utilized to reduce testing cycle times and maximize quality. Our software testing service portfolio includes
Web Security
Web Security
Our Services:
Penetration testing & Vulnerability
Assessment
Security Architecture Design
OS & Application Hardening
Security Auditing
Incident Response
Wireless Security
Disaster Recovery
Web Application Security
Source code review.
Cloud Services
Cloud Computing
Visioning and Viability Assessment High-level scan of an organization’s mission and IT requirements and provide cloud computing recommendations
Strategy and Implementation Planning Develop the recommendations, supporting information, justification, and roadmap for deploying the cloud computing environment.
Deployment IT technology evaluation, infrastructure configuration, platform and services configuration support needed to implement cloud solutions plus integration, security, and project management office activities needed to support deployment.
Utilization and OperationsContinuous measurement and evaluation of cloud computing costs, performance, and compliance within the organization.
Thank you. We look forward to working with you.
Radiss Tech Services Inc
5104 Tollview Dr Unit # B Rolling MeadowsIL -60008Phone : (224) 232 5080 Fax : (224) 232 5094
Email: [email protected]