2011 09 19 Radiss Tech Services

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Corporate Presentation

description

A presentation detailing services offered by Radiss Tech Services.

Transcript of 2011 09 19 Radiss Tech Services

Page 1: 2011 09 19 Radiss Tech Services

Corporate Presentation

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Summary

• Founded in 2000.

• HQ and Global Development Center in Chicago, IL and offices in Hyderabad, India.

• Over 250 employees spread across the globe.

• Expertise with managing complex IT Infrastructure environments across industry sectors.

• Proven ISO processes and certifications ISO 27001 : 2005 & ISO 20000

• CMMI Certification and ITIL® best practice standards.

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Web SecurityEnterprise Services

Managed Services

Cloud Computing

4 Strategic Business Units

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Managed Services

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Desktop Support

Typical Services provided

Diagnosis and Troubleshooting

Installation and Configuration of Business Applications

Removal of Spyware and Viruses

Software Support for Operating Systems, Productivity Tools and Utilities

Controlled Release of Security Patches, Anti Virus Updates and other Software

Life Cycle Management including Asset and Configuration Management

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec0:00:000:28:480:57:361:26:241:55:122:24:002:52:483:21:363:50:24

Average Response Time

Average Resolution time

Month

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Enterprise Security Services

Perimeter Security Management• Infrastructure Security Product Evaluation• Perimeter Security Policy Design • Implementation of Perimeter Security

Products

Endpoint Security Management• 24x7 Monitoring & Management of Endpoints• Antivirus Deployment • Vulnerability Assessment and Scanning

Network Security Management• Monitoring of Authentications• Proactive Escalation and Reporting• 24x7x365 real time event log

Our expertise spans across

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IT Infrastructure Monitoring

Network• Switch Router Interface Monitoring• WAN Response Time Monitoring

Servers• Server Health Monitoring• Server Availability Monitoring

Security • Security Event Monitoring• VPN Connectivity Monitoring

Database• DB Status, CPU Utilization, Memory Utilization• SQL Scripting, Database Administration

Application Servers• Application Response Time• Memory Usage

Additional Features • Real Time Alerts and Escalations• Network Operations Center

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IT Governance

ITIL Audit • Assessment of Current IT Processes• Interviews and Gap Analysis

ITIL Awareness Program• 5 day interactive course• Q&A sessions• Case Studies

ITIL Implementation • Tool Optimization & Automation • Creation of Policies for major processes • Alignment of IT and Business Goals• Road Map for Continuous Service Improvement

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IT Infrastructure Support

Server Management• Administration of Operating Systems• Performance Monitoring• Patch Management and Trouble Shooting

Database Management• Monitoring & Performance Tuning • Patch Updates• Problem and Incident Management

Network Management• Switch Router Interface • WAN Response Time• Configuration Backup and Restore

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Middleware Support

Proactive Monitoring• Server Response Time & CPU Utilization• Metrics Web Applications• Thread Pools

Break Fix• Web Container clustering and failover• WebSphere high Availability • SSL Certificate and Signatures

Maintenance• Maintenance and Refresh Packs• Log Rotates / Trace rollover maintenance• Backup & Restore

Configuration • Installation of single & multiple Environments• Set up vertical and horizontal Clusters• Deploying Web Servers / Load Balancers

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Network Audit

Example of Audit Report with SAN and LAN Monitoring

4 Stage Phased Approach

Experienced Cisco Network Engineers

Onsite / Offshore Model

Packet Level Network Inspection

Detailed Analysis of Product and Network Traffic

Road Map to improve processes

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Database Management Services

24x7x365 Support from Offsite and Offshore Locations

Increased Availability and Flexibility

Tiered Packaged Services

Protection of Data Integration, Applications and Web Infrastructure

Robust Reporting and Escalation Processes

Improved Performance and Risk Management

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Enterprise Services

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SOA and Integration Services

Our SOA Services:

Synchronize business processes to make your organization more responsive to change

Give you timely access to more accurate enterprise information

Ease the establishment of secure, real-time communications with partners & customers

Help you efficiently manage suppliers, allies and distribution channels

Shorter development and time-to-market cycles

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Content Management System

Our Solutions:

Custom CMS Development as per client Specifications

CMS portal development with Radiss internal CMS framework

E-commerce Portal development with third party carts and CMS and Enterprise frameworks

CMS FrameworksMicrosoftSharepoint, DotNet Nuke, ektron, Kentico, Umbro, MS Content Management ServerJava:OpenCMS, Liferay, Alfresco, LAMP:Joomla, Drupal, Wordpress, PhpBB, CakePHP, Zend, Code Igniter, Symfony , Ruby on Rails

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E-Commerce Solutions

Our E-commerce Solutions include:

Custom E-commerce Application Development

E-commerce portal development with Radiss internal e-commerce framework

E-commerce Portal development with third party carts and e-commerce frameworks

E-commerce FrameworksMicrosoft.netCommerce, Znode Multifront, Vevo Cart, MS Commerce Server

Java:KonaKart

LAMP:Magento, OsCommerce, ZenCart, OpenCart, UberCart, X-cart, Prestoshop

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Web Design

Web Portal and Application Development

Web Design Services

Corporate & Product Branding

Flash Scripting

Corporate Presentations

Wire Framing Services

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Application Management Services

Application Development Application Design Solution and Platform Development Documentation Training and

Implementation

Application Migration & Reengineering Environment Upgrades /

Refresh Service Enabling Web Enabling Platform Migration Database Migration Language Migration

Application Maintenance & Support Application Operations

Services Application Enhancements Post Production Support Application Maintability and

Support

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Mobile Application Development

Cross Platform Mobile Application Development• Web Porting• Native Application Development

Business Applications

Mobile Games Development

Location Based and Social Networking Applications

Development

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Testing Services

Radiss offers a portfolio of testing services, incorporating several functional and technology platform capabilities within its testing practice.

All our services are underpinned by leading test tools, proven automated processes, assets and TCOE Framework, that are utilized to reduce testing cycle times and maximize quality. Our software testing service portfolio includes

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Web Security

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Web Security

Our Services:

Penetration testing & Vulnerability

Assessment

Security Architecture Design

OS & Application Hardening

Security Auditing

Incident Response

Wireless Security

Disaster Recovery

Web Application Security

Source code review.

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Cloud Services

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Cloud Computing

Visioning and Viability Assessment High-level scan of an organization’s mission and IT requirements and provide cloud computing recommendations

Strategy and Implementation Planning Develop the recommendations, supporting information, justification, and roadmap for deploying the cloud computing environment.

Deployment IT technology evaluation, infrastructure configuration, platform and services configuration support needed to implement cloud solutions plus integration, security, and project management office activities needed to support deployment.

Utilization and OperationsContinuous measurement and evaluation of cloud computing costs, performance, and compliance within the organization.

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Thank you. We look forward to working with you.

Radiss Tech Services Inc

5104 Tollview Dr Unit # B Rolling MeadowsIL -60008Phone : (224) 232 5080 Fax : (224) 232 5094

Email: [email protected]