2) Understanding Recreation Facility Managementfaculty.wiu.edu/P-Schlag/articles/Notes Understanding...
Transcript of 2) Understanding Recreation Facility Managementfaculty.wiu.edu/P-Schlag/articles/Notes Understanding...
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RECREATION FACILITY MANAGEMENT
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ANNOUNCEMENTS
Today we will be forming project teams
Get with people who share your interests and passions
Publishing Weebly sites
Set up websites in proper order
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1. Executive Summary
2. Research
3. Program Plan
4. Schematics/Renderings
5. LEED Certification
6. Operating Budget
7. Risk Management
8. Human Resources
9. Marketing Products
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LIST VARIOUS TYPES OF RECREATION FACILITIES
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PURPOSE OF A REC FACILITY
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WHERE PEOPLE GO TO DIE
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WHERE PEOPLE GO TO LIVE!
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MANAGEMENT VS. ADMINISTRATION
Management Administration
Management is often confused with concepts of administration and
operation.
Administrative person or system represents the upper-level personnel
in charge of producing a product
Goal-oriented system where leadership places emphasis on the people in the process of achieving
organizational goals or those people who participate in the core product.
The four administrative functions are planning, organizing, directing, and
controlling
Management is influencing resources to obtain a goal I would add evaluation
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OVERVIEW OF THE COURSE
Foundations of Rec. Facility Management
• Understanding Facility Management
• Managing Rec. Facilities
• Learning Basics of Rec. Facilities
Design and Development of Recreation Facilities
• Assessment
• Planning
• Designing and Reading Blueprints
• Funding
• Constructing
Resources for Recreation Facility Management
• Equipment
• Finances
• Employees
Utilization of Recreation Facilities
• Circulation, Safety, Control and Security
• Coordination and Scheduling
• Maintenance
• Emergencies and Risk Management
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ADMINISTRATION
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ADMINISTRATIVE FUNCTIONS: PLANNING
Planning - anticipating through thought all facets that should take an organization to an expected level of success
A plan is a predetermined and theoretical way to accomplish set goals and objectives
Planning can be short term (1 to 3 years) or long term (3 years and beyond).
What should you plan for in recreation facility management?
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ADMINISTRATIVE FUNCTIONS: ORGANIZING
Assigning specific responsibilities to employees and allocating resources
Designing areas and time assignments that relate to the product
Scheduling is efficiently allocating human and physical resources
Developing policies and procedures and creating facility signage that designates areas and provides information
Organizational charts
Why is organizing important?
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Sample Organizational Chart
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ADMINISTRATIVE FUNCTIONS: DIRECTING
Guiding people or groups
Staffing includes recruiting, hiring, and training employees
Directing involves leading, training, delegating, communicating, coordinating and motivating
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DELIVERY OPERATIONS
Presenting the product to the user
Create interest leading to product participation or purchase, which results in a user experience that affects the success of the product
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DELIVERY OPERATIONS (CONTINUED)
Delivery operations have four functions:
1. Production
2. Support
3. Auxiliaries
4. Maintenance
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ProductionHow the product is delivered. Allocating the human and physical resources and other elements critical to the delivery of the product
Support
Internal: Clerical, Payroll and benefit management, Communications, Bookkeeping, Supply purchasing and distribution, MailExternal: contract work, legal, medical, accounting, consultant, snow removal, etc.
Auxiliaries
Spaces in a facility that generate revenue through the provision of additional products or services. Ancillary spaces support core product and extensions, but don’t generate revenue.
MaintenanceMaintenance is keeping facilities and equipment in proper and safe condition. Does it affect core product?
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MANAGEMENT
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MANAGING RESOURCES
Administrative functions and delivery operations rely heavily on resources.
The most obvious management resources in the recreation environment are
Employees
Money
Equipment
Facilities
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MANAGING RESOURCES: PEOPLE
A critical function of management is the capacity to influence employees to fulfill their obligations in the production or delivery of a product.
This process is called staffing, and it includes the recruitment, hiring, and training of appropriate people to facilitate the requirements of a successful product.
I.E. Peoria Civic Center
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MANAGING RESOURCES: MONEY
As either a source of income or an expenditure, money is a critical component of any management system.
The management of money, which is referred to as budgeting, must be planned in advance.
Revenue should match or exceed expenses!
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1 Million Dollars
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100 Million Dollars
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1 Billion Dollars
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1 Trillion Dollars
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1 Trillion Dollars
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15 Trillion Dollars
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145 Trillion Dollars in Unfunded Liabilities Over
Next Several Decades
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MANAGING RESOURCES: EQUIPMENT
Equipment includes any item, mechanical or otherwise, that enhances the production and delivery processes.
Equipment is an extensive resource that carries a great deal of responsibility, including purchasing, inventorying, receiving, storing, distributing, and maintaining.
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MANAGING RESOURCES: FACILITIES
Recreation facilities, which can be indoor or outdoor structures, vary greatly.
Facilities are initially the most expensive element in the provision of a recreation product.
Balancing act with regards to capital improvements
I.E. Country Club of Colorado
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MARKETING
Effort to reach an audience to deliver them a product is called marketing
1. Product
2. Promotion
3. Price
4. Placement
5. MY P = Partnerships
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TEAM FORMATION
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FORM TEAM AND...
Name your group (best if done around the type of facility you will be proposing)
Email Schlag with list of group member and group name
Begin creating your website (weebly, google sites or other)
Publish your site and send Schlag a link to it