15/16 - Karingal St Laurence | Building Inclusive Communities · Housing (St Laurence Park) Social...

15/16Annual Report

This report marks the final year of our 2013 – 2016 Strategic Plan. We are pleased to report on our progress and to demonstrate the various ways we have delivered on our Vision: ‘together we innovate and build resilient, inclusive communities to help people achieve their full potential’ and on our Purpose: ‘We Listen, You Choose, We Respond’.

As the markets in which we operate continue to become increasingly competitive, we again have seen the importance of providing innovative services which offer maximum flexibility and choice and deliver consumer outcomes. We are committed to placing consumers at the core of our decision making and to empowering our consumers to live the life they choose.

Annual Report Objectives

A Message from the Chairman & the CEO

Who are we?

Our People

Strategic Directions

Our Achievements

Our Service Offerings

Governance and Leadership

Financial Position and Performance

Statement of Comprehensive Income

Statement of Financial Position

Our Partners

Service Awards

Locations

01

03

04

07

08

10

22

29

31

32

33

34

35

Contents

A Message from the Chairman & CEOThe reporting period was an exceptionally busy time for the Association.

At an operational level management continued to pursue the change to a consumer driven model as this gathered momentum across the aged care and the disability sectors. There was discernible movement of our clients adopting such consumer behaviours.Consumers are finding they have a voice. They are increasingly using it to let providers know exactly how they want all aspects of their service delivered. They are exercising consumer choice to assess which providers deliver the best supports and services, at appropriate cost.

The St Laurence workforce knows that consumer relationships matter. Their skills at listening to the voice of the consumer and responding in ways that offer people what they want has matured over the past three years. The organisation has also realised that it cannot always offer everything that people want when they desire it. St Laurence has positioned itself to be excellent in offering those supports and services it knows it can deliver.

Government funding agencies are not immune from the impact of a consumer driven environment. They need to be more responsive to the desires of those in receipt of funds. Consumers expect fund administrators to be flexible and less prescriptive in what ‘their funds’ should be able to purchase.

Applying a market approach to these parts of the human service portfolio is seen as the driver to achieve greater cost and outcome efficiency. Under this model only those services that are effective, in terms of delivering consumers desired outcomes, will remain in the market.

To be successful, and ultimately to guarantee long-term survival, providers must continue to educate workforces on the needs and wishes of those who come to us looking

for supports and services. Employees who understand consumer control over choice, demonstrate the respect with which St Laurence holds the human dignity of each individual we touch. Those employees are great brand ambassadors for St Laurence.

We are confident our managers continue to impress upon all St Laurence employees the fundamental place of the St Laurence Mission in guiding all that we do.

Together we innovate and build resilient, inclusive communities to help people achieve their full potential.We acknowledge the scale of the task of building resilient and inclusive communities and we recognise there are other like-minded organisations that share these goals. We cannot do this alone. Where there is a shared commitment to advancing the common good St Laurence is keen to work alongside others to help people achieve their full potential.

During the period, St Laurence was a catalyst in developing a new venture designed around assisting the Commonwealth Government with the delivery of aspects of the National Disability Insurance Scheme. A consortium of not-for-profit organisations with a strong history of responding to Australia’s disadvantaged individuals and families and with a mutual commitment to develop and support initiatives that build local resilience came together to establish a new collaborative enterprise to pursue social inclusion for people with disability.

In a time when mergers and acquisitions are frequently acclaimed as the means to strengthening the non-government sector, such collaborative partnerships demonstrate there are other ways organisations can work together to retain their individual charism. We are hopeful the new joint venture will be successful in the coming year.

During the period the Board of Directors continued to receive regular approaches to join with smaller organisations. These organisations have identified the significant challenges they face in adapting to the ‘payment in arrears upon delivery of contracted outcomes’ model being more widely adopted by governments. We believe that in the longer term St Laurence will have to attain greater scale if it is to secure its future.

St Laurence Annual Report 15/16 p 01

For this reason in February 2016 we commenced a conversation with Karingal Inc. to explore the benefits of merging as a new single legal entity. There was early consensus that the benefits of joining would bring:

• greater long-term security to all purchasers of our services and especially for those people we support when governments do not provide

• confidence to our respective consumers, and their families, that we are here for the long haul

• greater variety and a higher quality of supports and services

• increased capacity to redeploy surplus funds to assist local people

• opportunity to undertake research to ensure our services are responsive

• service delivery centred on innovative, client-centred approaches

• increased resources allocation to advocate for better responses from governments.

Importantly, we also believe that a successful joining would secure a strong not-for-profit provider operating in the aged care, disability and employment sectors. We know these sectors are increasingly coming under competitive pressure from national and international for-profit companies entering the space.

At the time of writing the Board of St Laurence is very optimistic of a joining with Karingal. The merger of the two Associations would come about through the establishment of a single new entity which would be a public company limited by guarantee. When the Board satisfactorily completes all due diligence a formal proposal will be put before the St Laurence Members at a Special General Meeting. If the St Laurence Members support this proposal it will take several months before a new entity can be fully operational.

The Board will keep our consumers, our staff, supporters and Funders appraised of the outcome of these deliberations in due course.

The Board appreciates the work of the executive management group under the leadership of the Chief Executive Officer to keep the St Laurence workforce informed of these changes and what they mean for the ongoing provision of day to day activities across the organisation. Despite such potential upheavals, the executive and all staff have remained focussed on running the usual activities of St Laurence and the Board is most appreciative of staff’s continued focus on their day to day tasks.

We wish to acknowledge the commitment of all St Laurence employees to make a difference in the lives of those we seek to serve. In particular we continue to be blessed by the active involvement of a growing band of St Laurence Volunteers. The joy and the companionship they bring to many of those we seek to assist is inspiring and we simply could not be St Laurence without them. Thank you for all that you do with us.

Our operations are spread across many local communities in the Barwon and the Wimmera regions. On behalf of the Board I acknowledge all those people who offer their support and encouragement to St Laurence. By walking together you help us achieve our Vision. And in supporting us to bring hope to others you demonstrate the strength of the civil glue that binds together our communities.

On behalf of the Chief Executive Officer and myself we thank the St Laurence Directors and our paid and voluntary workforce for the ongoing enthusiasm they bring to the work of St Laurence.

Patrick LockieChairman

Toby oConnorChief Executive Officer


Who Are We?St Laurence Community Services Inc. has a long and proud history as a not for profit organisation operating extensively across regional Victoria. We provide a diverse range of supports and services in the areas of aged care, disability, social housing, retirement housing and employment and training.Our innovative service offerings are tailored to provide real choice and flexibility in meeting our consumers’ individual goals whilst delivering maximum outcomes, quality of life and independence.

Our workforce is committed to building relationships which place the consumer at the centre of all decision making.

Our Purpose, Our Vision and Our Values articulate why we are here and how we operate. They underpin our daily operations and strategy.

OUR PURPOSEWe Listen : You Choose : We Respond

OUR VISIONWe innovate and build resilient, inclusive communities to help people achieve their full potential.

OUR VALUESIntegrity

We help people in need who seek our help. We are honest, trustworthy and transparent in our dealings with service users and stakeholders.

Equity & Access

We work to ensure each person receives the resources they need to maximise their potential and to actively participate in the life of their community.

Inclusiveness

We respect all people. We provide opportunities for meaningful participation to those who seek our help.

Empowerment

We ensure people have the necessary information to make informed choices and where an individual has difficulty in making decisions themselves we work closely with their family and carers to achieve the best outcome for them.

Dignity

We recognise the intrinsic uniqueness of each person and we value their human worth and treat them as equals.


Our People

Delivering the VisionWe value greatly the expertise, commitment and talents of our people who support and empower our consumers. The work they do allows our consumers to realise their goals and the organisation to achieve its strategic objectives.

Total Head Count

STAFFAge Demographic

Board Members

Male

Female

2 13

16-19: 15

25 71

20-29: 96

25 91

30-39: 116

65 108

FULL TIME: 173

117 399

PART TIME: 516

11 52

CASUAL: 63

193 559

TOTAL: 752

49 150

40-49: 199

6 3

TOTAL HEAD COUNT: 9

69 163

50-59: 232

23 71

60-69: 94

23% 2%

13%

15%

26%

31%

13%

69%

8%


VOLUNTEERTotal Head Count

Age Demographic

Volunteer Location

65

18

9

120

12

35

33

103

9

14

38

57

47

33

154

TOTAL: 219

Corporate Volunteers: 13

10-19

20-29

30-39

40-49

50-59

60-69

70-79

80+

Advanced Career Training

Aged and Community Care

Corporate Services

Employment Services

Housing (St Laurence Park)

Social Engagement

Overview of our volunteer program 2015-2016At St Laurence Community Services we are grateful for the generous support and commitment of our volunteers. Across the 2015/2016 financial year they collectively donated in excess of 20,000 hours of service. These volunteers fill a wide range of positions across multiple service delivery areas, including aged care, disability services, housing and employment & training. Furthermore, our volunteers held key roles to assist us to successfully run events, functions, projects and research. This is a marvellous effort.

We acknowledge the enormous contribution made by our volunteers whose support is invaluable in helping St Laurence to fulfil its vision to ‘build resilient, inclusive communities to help people achieve their full potential’.

Acknowledging our volunteersEnd of Year Party 2015In December 2015, St Laurence hosted an end of year party at the Lara Bowling Club. This event was attended by over half of our volunteers with the St Laurence Executive Management Team volunteering on the day to serve the guests. We thank Coles Supermarket who donated $200 in gift vouchers which were used as door prizes and Paul Hosie from St Laurence Food Services who provided the catering.


National Volunteers Week May 2016

National Volunteer Week (NVW) was celebrated from the 9th to the 15th of May, 2016. NVW is an annual celebration to acknowledge the generous contribution of Australia’s nation of volunteers. Building on the theme ‘Give Happy, Live Happy’, introduced in 2015, this year we continued to celebrate and explore research that shows volunteers live happier and healthier lives. To mark the occasion St Laurence hosted a number of recognition events to personally thank our volunteers at their local team level. Volunteers were invited to attend a function at their workplace, and were thanked by their paid colleagues, managers, the volunteer coordinator and executive management. A newsletter highlighting our volunteers and some of their volunteering stories was published. In addition our volunteers were thanked in writing by the CEO and provided with a ‘National Volunteer Week Badge’ to wear for the month of May 2016.

HighlightsSensory gardenIn September 2015 a corporate volunteering day was held with a team from Adroit Insurance Group. This day was highly successful providing Adroit staff a great opportunity to get out of the office and into the community.

The Sensory Garden Project at our MyPATH Cox Road Campus, completed late November, 2015 highlights the success of our corporate volunteering program and truly demonstrates what can be achieved when the corporate and not for profit sectors come together with a shared goal. We thank all the corporate volunteers who made this project possible.

The value of volunteeringIn December 2015 a survey was conducted among St Laurence Community Services volunteers in order to better understand how the volunteer program is assisting the organisation to reach their vision and strategic outcomes.

The results highlighted the importance of volunteering for our volunteers, as well as for the organisation and at the level of consumer experience. Our valued volunteers contributed to the following:

• support an individual’s level of empowerment;

• grow a skilled workforce;

• ensure the ongoing delivery of a range of important services;

• improve health, wellbeing and emotional resilience and

• build a sense of satisfaction, pride, purpose and accomplishment.

Feedback also helped St Laurence to understand some of the reasons our volunteers choose to get involved in this activity. Overwelming responses identified that volunteering allows an individual the chance to contribute to their society ‘in a meaningful and practical way’.


Strategic Direction

Consumer Relations1. CONSUMER FOCUSConsumers shape the suite of services and products we offer

2. INNOVATIONThe services and products we offer are driven by research, tailored to meet the needs of individual consumers and deliver achievable outcomes

3. GROW SERVICESWe have a reputation for offering quality services and products and this helps to grow business

Workforce4. CONSUMER FOCUSWe have a driven workforce that uses evidence to track consumer progress towards their goals

5. INNOVATIONWe have a team approach to decision making in order to deliver efficient and effective service outcomes

6. GROW SERVICESWe have a flexible and responsive workforce that enables us to expand the suite of consumer driven supports, services and products

Governance7. MANAGING RISKWe have a comprehensive approach to managing risk

8. FINANCIAL SECURITYWe have achieved the right balance between creating good value for consumers and managing our resource

The work done by St Laurence is underpinned by eight strategic objectives.


Our Achievementsduring 2015/2016


GROW – tackling disadvantage in the G21 regionGROW is a joint initiative of Give Where You Live Foundation and G21 – Geelong Region Alliance and uses a Collective Impact approach to tackle disadvantage in the region.GROW is based on significant international evidence that the best way to reduce areas of persistent disadvantage in a community is to reduce unemployment rates in those areas.

St Laurence is delighted to be one of several inaugural signatories to pledge a commitment to GROW (G21 Region Opportunities for Work). By signing this agreement, St Laurence has committed to integrate the GROW philosophy ‘that a prosperous community cares for the well-being of all its members’ into its own values and daily operations. Essentially this means employing staff and/or purchasing goods or services from areas experiencing high unemployment. The G21 region give attention to job applicants who reside in the following suburbs: this includes the suburbs of Colac, Corio/Norlane, Thomson, Bell Park and Whittington. St Laurence is proud to report that 27% of our employees in Colac and in Geelong reside in these neighbourhoods.

of our employees in Colac and Geelong are from the following areas:

• Corio

• Norlane

• Thomson

27 %

• Colac (central & east)

• Whittington

• Bell Park


Our Programs


St Laurence Employment Services MyWORKjobactiveFrom 1 July 2015, jobactive replaced Job Services Australia as the Australian Government’s national employment services programme. St Laurence MyWORK tendered under the Department of Employment’s open competitive tender process and was successful in being awarded jobactive contracts in the Employment regions of Barwon, Ballarat and South Coast of Victoria.

The primary objective for jobactive providers is ‘to help eligible job seekers find and keep a job and ensure employers are receiving candidates that meet their business needs.’ St Laurence MyWORK has worked hard to deliver outcomes and our results to mid-June are impressive: over 1,856 job placements have been recorded and have resulted in excess of 597 12-Week Outcomes and 233 26-Week Outcomes. More than 559 job seekers have commenced in Work for the Dole activities which provide valuable vocational skills that are the foundation for securing jobs.

As a result of this performance St Laurence MyWORK is thrilled to announce the preliminary March 2016 jobactive star ratings confirmed that all the hard work has paid off with an outstanding 5 star performance rating across all Employment regions for St Laurence MyWORK.

Disability Employment ServicesSt Laurence MyWORK has also worked hard to deliver impressive results in our Disability Employment Services. As at mid-June, over 265 Job Seekers have been placed into jobs achieving in excess of 166 job placements, 139 13-Week Outcomes and 91 26-Week Outcomes.

The Disability Management Service program has increased in caseload size from 87 clients to 319 since the DMS contract commencement in the Geelong region in March 2015. A high number of placements have been achieved and our DMS Star Ratings reflect this performance. An increased strategic focus and additional support has been identified for our Employment Support Service program for both the Norlane and Geelong sites. Although Star Ratings show an increase in performance, we will continue to focus on enhanced outcomes and quality performance to further improve on our current ratings.

Throughout this period, the number of consumers choosing St Laurence as their provider has increased for both DMS and ESS. St Laurence understands the importance of this especially in this competitive market place. Our commitment to outstanding results and delivering the best outcomes possible will continue to see St Laurence grow and further cement our excellent reputation of being a provider of choice.

Compliance and Re-CertificationsIn May 2016 external auditors, Global Mark, undertook an in-depth review of St Laurence’s MyWORK Quality Management Systems. The audit ran for a 2 week period and reviewed our level of compliance against the various quality standards that regulate our employment programmes:

• ISO9001:2008 Recertification for Employment Services (jobactive and DES) and Corporate

• Quality Assurance Framework (QAF) Surveillance Audit for jobactive

• National Standards for Disability Services (NSDS) Recertification for DES and ADE

The results of the audit found no non-conformances across the 3 standards, and at the time of this report, St Laurence has been recommended for re-certification for both ISO 9001:2008 and the National Standards for Disability Services. Final results in relation to the Quality Assurance Framework are due from the Department of Employment in August 2016.


Case Study

Overcoming anxiety proves to be no barrier to employmentJosh registered with St Laurence Disability Employment Services in Sept 2014

Initially due to extreme anxiety Josh struggled to attend appointments and it was identified that small steps would be needed to gradually build Josh’s confidence.

Josh had some previous employment history in Hospitality and was keen to return to this type of employment. An initial opportunity arose for a Hospitality role but unfortunately at that time Josh’s high levels of anxiety prevented him from attending the interview. With ongoing support from MyWORK, Josh was eventually successful in gaining employment in a retail position which he thoroughly enjoys. Josh has been in the role for almost one year and can continue with his career independently.

Advanced Career TrainingOver the past 12 months Advanced Career Training has maintained its focus on two key areas – Developing Quality Training Resources and Compliance.

ComplianceThis year saw significant changes to state curriculum and national training packages which resulted in a major impact on ACT’s operations and compliance. All community services qualifications and foundation level courses delivered by ACT were reviewed and new versions released. This required ACT to apply to the national registering body, Australian Skills Quality Authority, to have its Scope of Registration updated allowing ACT to market and deliver these new courses. All applications were approved without a site audit demonstrating that ACT continues to be regarded as a low-risk RTO.

In 2016 the Department of Education and Training commenced a series of performance reviews of all RTOs receiving funding under the Victorian Training Guarantee. ACT’s review was conducted in April and no major non-compliances were identified.

ACT continues to adapt to the changes and challenges within the Vocational Education sector and maintains its commitment to meeting its registration and funding compliance requirements to the highest of standards.


ResourcesACT has continued to build on its strengths in the area of curriculum development which has seen a move into writing and selling resources to external training providers. ACT began a major project with the Open Training Institute in 2015 to write content for their online delivery of Certificate IV in Aging. This project has now been successfully completed within the agreed timeline and to their satisfaction.

GrowthACT has retained a strong presence in Geelong, Ballarat, South West and the Grampians. The last 6 months have seen a change in the way some of ACT’s courses are delivered, with a rolling intake introduced for Certificate III in Individual Support providing greater flexibility for students. This has been a great success with class numbers remaining steady in all regions. The same model will now be applied to Certificate IV in Disability and Certificate IV in Aging.

ACT has continued to partner with other St Laurence departments to deliver training to our internal workforce, providing qualifications in required skills, including Manual Handling, CPR, First Aid and, Safe Food Handling.

InnovationIn 2015 ACT began developing materials for the new Certificate I in Transition Education to be delivered in 2016. These materials

have proven to be of a high quality within the Disability sector and are now being used by Nelson Park Special School and Merrimu Disability Service students in Bacchus Marsh, with Ballarat students commencing in July. The new materials are written specifically for people with a disability, they are visually appealing, and apply the use of best practice disability accessibility standards in relation to text, white space and colour.

ACT has continued to work with the School Based Apprenticeship Training community to deliver Accredited Training to School Based Trainees. 2016 saw students studying Certificate III in Individual Support one day per week in the classroom and completing one shift per week at St Laurence’s Costa House Aged Care Facility. ACT has been invited to participate on a steering committee this year for School Based Apprenticeships which will provide ACT additional insight into SBAT ensuring the training ACT offers aligns to the outcomes required by the schools and appeal to their students.

The FutureACT continues to focus on delivering training in Disability, Aged Care and Home & Community Care, with the knowledge that this provides current and future students maximum opportunities and increased confidence that they will successfully gain employment upon completion of their course.

Case Study

Kimberley’s training experience leads to an exciting new career“Hi, my name is Kimberley and I have recently completed my Cert IV in Disability through Advanced Career Training.

The support and kindness throughout my journey was just amazing. I had so much help every step of the way.

I recently got a job from completing my course and there is no other place I would’ve gone to do so. Without the help from the staff, I wouldn’t be where I am today.

Placement made everything easy and comfortable. I had a lot of guidance to help me understand what I needed to do, I ended up looking after two clients which got me a lot of experience.”

Congratulations Kimberley and good luck in your new career!


HousingSt Laurence through its subsidiary St Laurence Housing Limited has continued its work towards developing and delivering innovative and contemporary housing models. These models are being designed to meet the shifting needs of changing demographics and consumer expectations in both the traditional social housing and emerging disability housing markets.St Laurence Housing Limited was pleased to announce a key component of its disability housing strategy during the period. This involves the construction of a display home for People with Disability located in the Villawood Properties Armstrong Display Village. Works are expected to commence during the second half of 2016 and be open to the public in early 2017. The home will showcase a number of design features, modifications and automations that are available to meet the support needs of people with disability that are designed to assist them to live at their maximum level of independence.

St Laurence Housing Limited has also made significant progress towards the development of its models of housing for people with disability that will sit both under the National Disability Insurance Scheme’s Specialist Disability Accommodation framework and also to provide options to people with disability that do not meet the NDIS Specialist Disability Accommodation eligibility criteria. This project, undertaken with Give Where You Live – Innovation Grant funding and the support of several community partners including the Bendigo Bank, Patrick Rowan & Associates and Coulter Roache Lawyers has made significant inroads into delivering the technical and legal framework from which to deliver the innovative housing models to the community.

Aged and Community CareResidential CareSt Laurence continues to advocate on behalf of and work with our ageing consumer population to navigate the ever changing landscape of the aged care service system.

For Costa House Residential Aged Care, the impact of change can been seen in the increased demand for respite beds. Respite options support families who are providing care in the community and for people considering trying residential aged care before finalising a decision to take up residence permanently. In 2015-16 respite beds were utilised 1377 days compared to 875 days in 2014-15.

There remains a steady demand for permanent care in all areas of Costa House which provides a range of care options from the more independent units in lower care accommodation to the spacious, well appointed, secure dementia unit.

Progress is underway to refurbish rooms in Hume Wing with two more units completed in 2015-16. Painting of the entire facility has commenced with a fresh new colour scheme.

A highlight of Costa House is the active Leisure and Lifestyle team who manage a busy calendar of activities across the year with music programs, Show days, Grand Final day, and a range of other diverse activities which the resident survey reflects meets current resident’s needs. In 2015-16 the local Lara Hotel sponsored three events for residents. Residents selected their entertainment preference from a menu of entertainers. This program was enjoyed immensely and was a great success. Costa House encourages a culture of living the life you choose as independently as possible.

St Laurence Aged and Community Care Division delivers services to state and commonwealth funded community care as well as residential aged care. In 2015-16 the National Respite for Carer programme and the Day Therapy program at Eric Hart Centre transitioned to Commonwealth Home Support Programmes.

The Eric Hart Centre after 31 years of operation continues to deliver physiotherapy, hydrotherapy, dietitian and occupational therapy services to the community. The popular facility was named after Mr Eric Hart who passed away this year. St Laurence would like to take this opportunity to recognise Mr Eric Hart for all of his contributions to the Lara community and his quiet achievements to making a difference in so many people’s lives.


Respite CareThe delivery of respite services from the picturesque Lodge at Ocean Grove and centrally located St Laurence House in Newtown has seen over 150 carers receive support. The role of supporting carers is an essential element of the success of supporting older Australians to remain at home for longer. St Laurence acknowledges the Carers Recognition Act 2012 and is proud to continue to work closely with the carers of people experiencing dementia. The Carers Act formally recognises and values the role of carers and the importance of care relationships in the community.

Home Care PackagesHome Care Packages (HCP) have a Consumer Directed Care approach which has been introduced over the past few years culminating this year in legislated changes requiring providers to arrange for individual statements to be made available for each person. This provides transparency about funding and allows consumers to see what available funds they have to spend on services supporting them to remain in the community. St Laurence continues to facilitate services across the Barwon South Western and Grampians regions with over 75 brokered contracts supporting 310 consumers who choose who provides their care.

Through the St Laurence HCP involvement in supporting university student placements in 2015-16, an opportunity arose for St Laurence to participate in the KPMG Community Aged Care Australia wide Quality Indicators project. The results of this project clearly indicate that St Laurence is operating above the national provider average in supporting consumers to achieve their desired outcomes and that consumer’s lives improved with the supports provided, enabling them to remain in the community.

The St Laurence Case Management team continued to provide much needed navigation and service connection support to National Disability Insurance Scheme participants. This role is essential in monitoring service inputs and facilitating consumer outcomes.

Support & Care ServicesCommunity care for people ageing and living with a disability relies heavily on staff who go into people’s homes and the community providing 1:1 supports. These supports promote independence and living a fully integrated life. The St Laurence Support & Care team continues to be strongly supported and endorsed by consumers within the Barwon South West and Grampians regions and is looking forward to expanding into new regions in 2016-17.

St Laurence employed a Quality Officer in October 2015 to specifically meet with consumers of the Support & Care Program. Over 180 consumers have been interviewed over the year demonstrating a 96% satisfaction rate with the quality of services received. The 1:1 interviews have provided St Laurence with an abundance of valuable data with which to continue to tailor services to individual preferences and feed into quality improvement frameworks. The data is also key to confirming and recognising the fantastic work St Laurence Support Workers are undertaking of which they can be extremely proud.

The trial of a shared house for NDIS participants commenced in August in the Barwon NDIS trial region. St Laurence was the lead agency working closely with the National Disability Insurance Agency, families and carers to set up a thriving household for three young women. The exceptional commitment of all involved has resulted in a very positive experience and trial outcome.


Outreach ServicesOutreach is a service to support people who are homeless or at risk of homelessness in the Barwon South West region, through the Housing Support for the Aged program and Community Reconnections program.

Outreach focuses not only on supporting people to address housing issues but to also ensure ongoing security, safety, affordability and to meet essential basic needs. This may include, linking consumers in with social and/or support networks within their local community enabling opportunities for consumers to live the life they choose.

Case Study

William’s StoryWhen William was referred to the St Laurence Outreach Program, he was unemployed, homeless and had little social support available to him in Geelong. William had been diagnosed with post-traumatic stress disorder making it very challenging for him to sustain employment.

The Outreach Program found temporary accommodation for William through Transitional Housing until he was either approved for public housing or able to procure a permanent, private rental. William recalls that St Laurence

Outreach helped with everything that he needed - especially a roof over his head, clothing, and a television.

William now feels very much part of the community through his participation in the St Laurence Men’s Program, Reclink Football and the local multi-cultural Men’s community kitchen. William has also independently acquired casual employment in Geelong and hopes to find full time employment so that he can live independently in the private rental market and to ‘help the community as well’. William’s story demonstrates the importance of the holistic approach of Outreach and Community Group programs working together to address an array of issues. William reports that ‘St Laurence has been successful in my life and has raised my standards of living.’


Social EngagementSocial Engagement Services designs and delivers innovative skill development opportunities that respond to the needs and goals identified by people with a disability.

MyPATHMyPATH is a leading example of services designed to provide greater opportunities for consumers to choose and control their support services. MyPATH encourages greater transition between programs, training courses and community activities and importantly, enhances flexibility in the way services are delivered. MyPATH leverages off an innovative and fun adult learning approach to lifelong learning with nine Experience and Learning pathways that can also lead to Accredited Courses, Volunteering, Work Experience, Supported and Open Employment.

MyPATH provides a more structured and transparent service delivery framework that delivers increased levels of engagement in choosing and planning programs and participant pathways.

Consumer and family feedback indicates that Outcome Tracking has further enhanced the transparency and accountability offered by MyPATH, enabling consumers and their supports to track progress against outcomes, receive constructive feedback and identify opportunities for further development or skill consolidation and maintenance.

Social Engagement Services continues to foster opportunities for collaboration across services and community based social enterprises. A highlight of these approaches to social inclusion is the newly launched initiative between MyPATH and the community Foodshare shed in Colac. This enterprise not only supports people experiencing food insecurity, it provides invaluable opportunities for people with disability to be active participants in the receiving and sorting of goods, engaging with community partners and learning new skills. In turn, consumers engaged in MyPATH woodwork and maintenance learning modules are recycling timber from the Food share pallets to make rustic style gift and display boxes to complement the highly successful Otway Kitchen’s quality jams, chutney and sauces.

Relaunching MyPATH Art Unlimited 2016Art Unlimited is a creative visual arts studio based at St Laurence’s MyPATH campus in Cox Road, Norlane. Artists enjoy access to a professional studio along with guidance and support from a dedicated team of practising artists. The studio aspires to further cement its reputation in both the disability community and in contemporary ‘Outsider Art’ practice locally, nationally and internationally as a studio of best practice successfully operating under the NDIS framework.

As part of the relaunch MyPATH Art Unlimited is delighted to present their forthcoming exhibition in August “A New Direction.”

The exhibition aims to celebrate the talents and diversity of each artist and how they interpret and communicate with the world. This style of art is referred to as ‘Outsider Art’ and is characterised by the lack of conditioning by art history, the rules of the art world or whatever the latest ‘trend in art’ happens to be

‘A New Direction’ confirms St Laurence’s commitment to facilitating and celebrating the talents and diversity of artists with a disability. A key component of the studio is to provide a fully inclusive experience for the artists in all aspects from producing the work to exhibiting and sales and to provide greater opportunities for these gifted artists to find success in mainstream galleries.

BaristaThe MyPATH Barista program ‘Brew Crew’ has grown considerably over the past 12 months. The Barista program provides educational, social and vocational opportunities to each consumer. The team takes great pride in delivering a quality service to all customers purchasing coffee, hot chocolate and scones and in doing so are developing excellent hospitality skills. Each Brew Crew team member has a valued role to play and this is most evident by the upbeat mood in the program area weekly at Cox Road and Colac when the program is running. Additionally, the consumers in the program are responsible for deciding on requests from other program areas for financial support from funds raised through sales. The consumers have considered requests for iPads, large screen TV, push bike stands and a bike maintenance stand. All these requests were approved by the Barista group who were thrilled to be able to value add to other program areas of MyPATH.


Australian Disability EnterprisesAustralian Disability Enterprises support people with disability to engage in a wide variety of work tasks and learning opportunities. St Laurence operates six commercial businesses under this model including The Botanic Cafe, The Otway Kitchen, Integrated Property Maintenance and Kui Nursery in Colac and Document Destruction and Integrated Property Maintenance in Geelong.

The ADEs have experienced a busy and productive year with 2015-16 being a period of growth. One of the many highlights includes the Colac Otway Shire ‘Retail Garden of the Year award for 2015’ being awarded to the Kui Nursery - an outstanding achievement.

In May this year Global-Mark conducted an external audit for re-certification based on the National Standards for Disability for DSS. St Laurence has gained valuable insight from this process which they will continue to feed into their quality improvement frameworks.

St Laurence also conducts its own surveys to ensure that we continue to meet the needs and expectations of our supported employees. Results this year indicated that employee satisfaction is extremely high with 100% of our people reporting that St Laurence staff ‘listen when you suggest improvements; enjoy working at St Laurence and feel like part of the team, they can make choices and feel safe at work, and that St Laurence staff treat them with respect.’

St Laurence has also been successful in receiving funding under the Department of Social Services - Disabilities and Carers Support Programme called the Disability Employment Assistance - Australian Disability Enterprises - Business Consultations. The grant funding is for $52,500 and will be used to assist three of our ADE Businesses Kui Nursery, The Otway Kitchen and the Botanic Cafe to improve profitability and viability through the engagement of external consultants.

Case Study

Josie living her dreamsJosie is a young woman with an intellectual disability who struggles with self-confidence and self-esteem.

The last 12 months have seen many challenges met, outcomes achieved and positive changes for Josie including moving into her own place and increasing her independence – both in the MyPATH setting and in the community. The introduction of the National Disability Insurance Scheme has meant that Josie has received

tailored support through St Laurence to work toward her goals, plus the support she requires to live safely and successfully in the community.

One of the significant changes for Josie has been the capacity to make choices in her life – about her life. At MyPATH, Josie has been supported and coached to look at options and make choices about what MyPATH pathways to pursue and to develop her self confidence in groups, classes and learning environments. Through this process Josie has demonstrated improvement in a range of vital skills linked to her goal of living independently – including numeracy, literacy, cooking and kitchen skills, fitness, health and wellbeing.


Research and DevelopmentConsumer Relationships and Community Partnerships

Experience Community Services Program – Geelong Regional Local Learning and Employment NetworkThrough its participation in the Experience Community Services Working Group delivered by Geelong’s Regional Local Learning and Employment Network, St Laurence has been instrumental in initiating and supporting this program (previously called CLIP) coordinated by the Geelong Region Local Learning and Employment Network.

Experience Community Services is a socially inclusive, early entry level workforce development program that introduces students to the Community Services sector while they are still at school. The program comprises a ‘Taster’ for Year 10 students and school leavers as well as a School based Traineeship in Community Services. In October 2015, 16 students worked alongside St Laurence consumers and staff to learn about different pathways within the Community Services sector. St Laurence’s Residential Aged Care Service at Costa House have further supported the program by hosting and supervising a student undertaking a School Based Traineeship in Certificate III Community Services.

St Laurence Community Services CEO, Toby oConnor was the keynote speaker at the graduation ceremony in November 2015 where he encouraged participating students to pursue their interest in the Community Services industry.

Colac and District Community FoodshareOn 15 October 2015, the Colac and District Community Foodshare was officially opened by the Hon Gayle Tierney MP on the St Laurence site at Bath Street Colac. The Foodshare Building and fitout was funded by the Victorian Government with support from the Colac Community Enterprise, Colac Otway Shire Council, the South West Community Fund, Salvation Army, Bendigo Bank, Foodbank Victoria, GMHBA and the Lions and Rotary Clubs of Colac.

Based on Foodbank Victoria’s model, the Colac and District Community Foodshare operates as a community partnership project to coordinate the collection, storage and distribution of healthy groceries to people experiencing disadvantage. Under the dedicated management of the Colac and District Foodshare Committee and through the commitment of Community Services agencies and schools, nutritious food has been distributed to an increasing number of community members experiencing food insecurity. Foodshare has also distributed goods to assist local agencies with community meal programs.

Since opening, more than 40,000kg of food has been distributed, equating to an estimated 80,000 meals. St Laurence is proud of the contribution made to date and looks forward to supporting this initiative and the Colac Community in the year ahead


Corporate Services Information, Communications and Technology2015/16 has been another busy year for the St Laurence information, Communications and Technology team. We have consolidated IT, data, fixed and wireless communications into one department to streamline procurement, allocation, account management, billing, asset management, and support.

We have implemented new asset management systems and processes as per audit recommendations and completed a migration of our email infrastructure to the cloud (Office 365) for enhanced resilience and availability.

There has also been an ongoing process of rolling out Microsoft Windows 10 and Microsoft Office 2016 for greater security, features, and end-user productivity.

A major project that will continue into the new financial year is the securing or our ICT systems to meet the requirements of St Laurence’s jobactive accreditation. We are well on track to meet the first critical date which is January 2017.

Human ResourcesThe Human Resources Team has continued to support the frontline operational areas as ongoing sector reform continues to have an impact. Keeping pace with the changes and maintaining positive workforce culture across all divisional areas has been a priority for the team.

This financial year has also been significant in the audit space and the Human Resources Team has produced positive and conforming results in the many audit criteria’s that have been assessed.

The industrial landscape for the sector in general continues to be a challenge for all organisations that operate in the areas where St Laurence provide services and this will require further focus as regulatory reforms are bedded down and the true impact on workforce planning into the future becomes clearer.

MarketingSt Laurence was focussed on a consolidated marketing spend during the year applying a minimalist approach targeting key service areas.

Due to other strategic initiatives that may result in a significant impact on future branding the work that had been completed on the branding architecture for the organisation was put on hold.

Occupational Health and SafetyThe Occupational Health and Safety results for the 2015-16 reporting period were again pleasing for the size of the St Laurence workforce.

The overall results have been particularly positive given that our service offerings are diversified across four key divisions and we have continued to grow as an organisation. Despite the challenges faced by St Laurence due to ongoing sector reform we have maintained a safe work environment for our employees.

During the period we have also undertaken a significant review of the OHS management system as part of a continuous improvement process.


Risk ManagementThe Integrated Risk Management Framework (IRMF) continues to provide a comprehensive framework for the identification, management and treatment of risks across the AssociationDuring this year the Quality, Risk and Compliance Manager, in collaboration with the Chief Executive Officer and the Board of Directors, completed an update and review of the framework to ensure continued alignment to the strategic goals and the international standard ISO31000:2009. This included review of the Risk Appetite Statement and the customised charts and tables, the tools which articulate a common and consistent message of what constitutes acceptable risk across all the activities conducted by the Association.

St Laurence is committed to demonstrating its ability to consistently provide goods or services that meet consumer and regulatory requirements, and maintains accreditation to a wide range of external quality standards and frameworks. Reports from third party auditors consistently verify positive practices and demonstrated compliance. To reduce the impact on key staff of multiple audits throughout 2016, the audits against the National Standards for Disability, ISO9001:2008 and the jobactive Quality Assurance Framework were consolidated into one audit. Recertification was recommended by the third party auditors for each of the frameworks.

A Quality Officer for St Laurence’s Support & Care division has commenced to assess levels of satisfaction with service delivery by service users, collect direct feedback and provide recommendations for improvement. To maintain independence from Support and Care management, this role reports via the Quality, Risk and Compliance Manager. Feedback to date indicates high levels of consumer satisfaction. This important work continues to reinforce and demonstrate one of the ways we listen to and respond to our consumers.


Governance & Leadership


Directors of St Laurence

Qualifications • Bachelor of Medicine, Bachelor of Surgery, FRACO

• Practising Ophthalmologist

Background • Medical Director, St John of God Hospital Geelong

Dr Patrick LockieChairman

Chairman (October 2015)

Ex-officio Member, Finance, Audit and Risk Committee

Ex-officio Member, Governance and Strategy Committee

Director of the Board since 2013

Qualifications • Fellow, Institute Public Accountants

Background • Advisor, Costa Group

• Held Previous Executive and Director positions in a variety of industries and organisations.

• Director, Samaritan House

• Ambassador, Secondbite

• Vice President, Geelong Art Gallery

• Advisory Committee Geelong College

• Deakin University Centre for Innovation and Education

• Judge, Department of Justice Community Awards

Mr Andrew BalaamDirector

Member, Finance, Audit and Risk Committee


Deputy Chairman, St Laurence Housing Ltd

Qualifications • Bachelor of Chemical Engineering (Hons)

• Member of Australian Institute of Company Directors

Background • Retired after 36 years in technical and management roles both in Australia and overseas in the oil industry

• Don is the father of a long term client of St Laurence programs

Mr Don BlackmoreChairman (retired October 2015)

Chairman since 2008


Ex-officio Member, Finance, Audit and Risk Committee

Ex-officio Member, Governance and Strategy Committee

Qualifications • Diploma Business

• Fellow Certified Practising Accountants

Background • Retired after 33 years in local government at the executive management level

• Member, Sirovilla Committee of Management and member of Human Resources and Strategic Planning sub committees

• Chair, St Bernard’s Belmont Parish Council

Mr Dennis BarkerDirector





Qualifications • Bachelor of Business

• Master of Business Administration

• Graduate Diploma of Applied Corporate Governance

• Certified Practising Accountant (CPA)

• Fellow Chartered Secretaries Australia

Background • Experienced Finance & Compliance executive with diverse industry experience

Mr Michael CarrollDirector


Chairman, Finance, Audit and Risk Committee

Qualifications • Bachelor of Economics

• Grad Dip Welfare Admin

• Master of Arts

Background • Assistant Bishop, Anglican Archdiocese of Melbourne

• Chair, Board of Brotherhood of St Laurence

• President of Council, Lowther Hall Anglican Grammar Council

• Member, Christian World Service – Act for Peace

• Member, Multifaith Advisory Group, Office of Multiculturalism and Citizenship, Victoria

Bishop Philip HugginsDirector


Qualifications • Master of Business Administration

• Australian Institute of Company Directors Diploma

• Diploma Impact Leadership

• Graduate Diploma Community Health

• Registered Nurse

• Registered Coach and Mentor

Background • Founding director of Governance Evaluator

Ms Fiona MercerDirector


Member, Governance and Strategy Committee

Qualifications • Fellow, Australian Institute of Company Directors

• Graduate Certificate in Innovation and Entrepreneurship 2010

• Level 1 Coach, Institute of Executive Coaching and Leadership

Background • Leadership Development Coach

• Deputy Chairman, Southern Rural Water

• Chairman, Bellarine Bayside Committee of Management

• Deputy Chairman, Order of Australia Association

• Former Chairman, Victorian Coastal Council and former Board Member, Barwon Water and EPA Victoria

Ms Diane James AMDeputy Chairman

Deputy Chairman (October 2015)

Chairman, Governance and Strategy Committee




Qualifications • Bachelor of Arts (Hons) Bachelor of Law

• Graduate Diploma of Applied Corporate Governance

• Past graduate of the Leaders for Geelong Program

Background • University Solicitor of Deakin University

Ms Shirley RooneyDirector

Director of the Board since June 2013


Qualifications • Bachelor of Business

• Bachelor of Health Administration


Background • CEO, St John of God Hospital Geelong

Mr Stephen RobertsDirector


Member, Governance and Strategy Committee

Mr Toby oConnorChief Executive Officer

Qualifications • Master of Social Policy

• Master of Arts (Spec Ed)

• Bachelor of Arts (Hons) Psych


• Performance Measurement for NGOs – Hauser Center for NFP Organisations, Harvard University

• Global Change Agent – Harvard Kennedy School, Harvard University

• Future Scenario Planning - Said Business School, University of Oxford

• Fellow, Australian Institute of Company Directors

• Member, Australasian Society for Intellectual Disability

• Member, Institute of Public Administration of Australia

Background

• Member, Barwon Health Community Advisory Committee

• Member, Skilling the Bay

• Member, Committee for Geelong Leadership Sub Committee (retired Nov 2015)

Executive Director since 2009Chief Executive Officer (Executive Director)Ex-offico Member, Finance, Audit and Risk CommitteeEx-officio Member, Governance and Strategy CommitteeChief Executive Officer (Executive Director) St Laurence Housing Ltd


2015-16 Board & Board Committee Attendance

ANDERSON RichardKILLINSKI MarkBALAAM AndrewKING MichaelBARKER DennisLOCKIE PatrickBETTS MichaelMcMANUS TonyBLACKMORE DonMERCER FionaCARROLL MichaelMOORE AndrewCLAIR DanielNELSON Trevor

COVILL FrankOSBORNE MarkCROFT KrystynaROBERTS StephenCROSS OAM RonROONEY ShirleyEDGAR AdrienneSIMMONDS DanFAGG KeithTRETHOWAN JasonFARIS RosemaryUZELAC BernadetteJAMES AM DianeWILLIAMS Geoff

Members who resigned during the year

ANDREWS GarethBOAG AndrewFLOWERS SimonRUNDLE Kay

Board Of DirectorsFinance, Audit & Risk Committee

Governance & Strategy Committee 2014 AGM

Andrew Balaam 9 of 10 5 of 6 * .

Andrew Boag 2 of 4 * * .

Dennis Barker 10 of 10 2 of 6 * .

Don Blackmore 2 of 2 1 of 1 1 of 1 .

Michael Carroll 8 of 10 6 of 6 * .

Philip Huggins 8 of 10 * * '

Diane James 9 of 10 * 3 of 3 '

Patrick Lockie 7 of 10 5 of 6 3 of 3 .

Fi Mercer 8 of 10 * 3 of 3 .

Stephen Roberts 5 of 10 3 of 4 2 of 2 '

Shirley Rooney 7 of 10 2 of 2 1 of 1 .

Toby oConnor 10 of 10 6 of 6 3 of 3 .

* Indicates not a Member of Committee

Members of St Laurence


Qualifications • Bachelor of Nursing

• Certificate Palliative Care

• Master of Health Management

Background • Leading Aged Services Australia, Director State Division

• LASA Rural Regional Taskforce (Chair)

• Director/ Secretary Lara District Community Enterprise (Bendigo & Adelaide Bank)

Qualifications • Graduate Certificate Management

• Master Business Administration

• Graduate Australian Institute Company Directors

Background • G21 Affordable Housing Working Group

Qualifications • Bachelor of Commerce


• Graduate Certificate Human Resource Management


Background • Australian Institute of Company Directors (Graduate)

Qualifications • Bachelor of Arts


• Certified Practitioner – Australian Human Resources Institute

• Certificate IV – Workplace Training and Assessment

Background • Australian Human Resources Institute (Member)

• Australian Institute of Company Directors (Member)

• Victorian Chamber of Commerce Geelong Regional Business Council (GRBC) (Member)

Mr Peter Bauerle

General Manager, Corporate Services, appointed March 2013

Ms Ann Butcher

General Manager, Aged and Community Care Services, appointed April 2010

Mr Matthew Cheal

Manager Housing Services, appointed July 2008

Mr Garry Ellis

Chief Financial Officer, appointed April 2009

Executive Management Team


Qualifications • Advanced Diploma of Disability

• Diploma of Health Counselling & Medical Terminology

• Advanced Certificate in Residential and Community Services

• Cert IV Workplace Training and Assessment

Qualifications • Experience in employment services leadership and management

Qualifications • Bachelor Social Science

• Masters of Criminology

• Diploma of Management

• Specialist Certificate in Social Inclusion

Outside St Laurence

• Board Member Committee for Geelong Leaders for Geelong program

Ms Leanne Green

Executive Manager Social Engagement, appointed January 2016

Ms Tina Hewett

General Manager Employment and Training Division, appointed October 2013

Ms Megan Peacock

Manager Research and Development, appointed June 2009

Ms Sharen Waugh

Manager Quality, Risk & Compliance, appointed November 2009

Qualifications • Graduate Diploma, Manufacturing Operations

• Graduate Certificate, Competitive Enterprise

• Bachelor of Applied Science


Financial Position & Performance


Finance Report

The 2015-16 financial year result was a surplus that both exceeded budget and was higher than those achieved in recent years.

The areas that provided the majority of this positive result were Employment Services and Aged Care, with an improvement seen in the financial outcomes of the services offered under the National Disability Insurance Scheme (NDIS).

In particular there was continued growth in SL Support & Care, the division of St Laurence that provides home and personal care as well as community support to both aged care consumers and NDIS participants. While this growth in consumers has produced an overall positive financial result not every client delivers surplus funds such are the tight business models being pursued by the National Disability Insurance Agency.

The Training Division did not perform as well as it has in recent years. Some significant impacts were felt, both from internal factors, with a major change in management and sales staff, and externally from the effects of the commencement of the jobactive program and changes to eligibility for training that have led to a move of students towards TAFE training. It is expected that the future remains bright for this Division with better alignment of resources to those courses that remain in high demand.

There have been major impacts with the implementation and expectation of a more consumer focussed system, driven by the expectations of both consumers and funders. St Laurence has embraced the concept of choice of provider and choice of services in all areas and recognises the need for a flexible and nimble workforce. This requires an alignment of staffing resources and costs with prices paid by consumers for service.

Changes of staffing configurations and rostering practices have led to more cost effective use of staff resources, particularly in the delivery of services funding by the NDIS.

A “consumer directed care” model of service delivery has been implemented in the community aged care sector. St Laurence acknowledges the greater choice to the consumer of provider and services enabled in this environment and is in the process of implementing a model of service delivery that enables flexibility in choice of case management and direct service delivery.

St Laurence is confident that it is well placed to remain a financially viable and effective organisation, able to deliver services that meet the requirements and expectations of its consumers. The ability to adapt to the quickly changing environment underpins this confidence.

The St Laurence Board of Directors, Management and employees thank those who enable a continuation of the services required by our clients, particularly the Commonwealth and Victorian Governments.

We also thank our volunteers and sponsors, without whom St Laurence would not be able to deliver the breadth of services currently available. We very much appreciate their contribution and look forward to their future assistance.


Statement of Comprehensive IncomeFor the Year Ended 30 June 2016

2016 2015$ $

SERVICE INCOMEFees for accommodation and service 5,299,351 5,194,361Commonwealth fees 29,282,260 26,681,318State fees 7,132,798 7,340,326Total Service Income 41,714,409 39,216,005

OTHER INCOMECapital Grants 50,000 79,591Profit / (Loss) on disposal of assets (34) 13,827Donations 64,343 51,739Retail sales 870,718 1,005,233Interest 369,678 581,860Other Income 611,098 314,801Total Other Income 1,965,803 2,047,051Total Income 43,680,212 41,263,056

EXPENDITUREEmployee benefits expense (30,226,752) (28,656,419)Program expense (3,863,345) (4,005,668)Information technology expense (2,614,624) (2,305,516)Occupancy expense (2,207,661) (2,096,592)

Transportation expense (801,602) (799,657)

Repairs and maintenance expense (661,956) (455,763)Advertising and promotion expense (161,466) (168,439)Finance expense (26,148) (70,216)Other expenses (1,317,911) (1,180,438)Total Expenditure (41,881,465) (39,738,708)

Surplus for the year before depreciation and amortisation expense 1,798,747 1,524,348

Depreciation and amortisation expense (1,713,841) (1,780,532)Surplus for the year 84,906 (256,184)

OTHER COMPREHENSIVE INCOME- -

Other comprehensive income for the year - -Total comprehensive result for the year 84,906 (256,184)


2016 2015$ $

ASSETSCurrent AssetsCash And Cash Equivalents 10,150,658 7,440,266Trade And Other Receivables 1,623,916 1,654,602Financial Assets 12,522,810 9,287,369Other Assets 271,765 253,157Total Current Assets 24,569,149 18,635,394

NON CURRENT ASSETSProperty, Plant And Equipment 43,263,380 44,618,256Intangible Assets 3,847,057 3,847,057Total Non Current Assets 47,110,437 48,465,313Total Assets 71,679,586 67,100,707

LIABILITIESCurrent LiabilitiesTrade And Other Payables 4,700,415 3,166,305Financial Liabilities 14,512,002 11,740,244Employee Benefits 3,976,122 3,851,711Borrowings 1,000 1,000Total Current Liabilities 23,189,539 18,759,260

NON CURRENT LIABILITIESEmployee Benefits 476,055 412,361

Total Non Current Liabilities 476,055 412,361

Total Liabilities 23,665,594 19,171,621Net Assets 48,013,992 47,929,086

EQUITYReserves 20,688,869 20,688,869Retained earnings 27,325,123 27,240,217Total Equity 48,013,992 47,929,086

Statement of Financial PositionAs at 30 June 2016


Our Partners

Many organisations support the work we do. We thank them for their generous contributions and commitment to believing in our Vision.

Goodstart Lara

Elizabeth GiddingEric Turner

Jean AllenFred Gardiner Account

Mel & Margaret Hart

Annie Irene Tournier

Lara Kindergarten

Hamlyn Heights

Sponsorship & volunteering

volunteering & donation

East Geelong

Green Pie VanGarden House

- Colin Allen Garden

Dimmick Charitable Trust

Lara Uniting Church

Corporate Partnerships, Sponsors and Donors Community Partners


Service Awards

FIVE YEARSALSOP James

ANDERSON Marie

BARRATT Bethany

BATSON Michelle

BOCK Shanti

CAREW Anna

CHISHOLM Tennell

CORNEA Tabatha

DAWSON Belinda

DOYLE Jacqui

EVERARD Liz

FARRAR Steph

FISH Julie-Ann

FISHER Charmaine

GALAN Mel

GILLETT Brian

HUGHES Clare

HUTCHINS Rachel

IRVIN Bernadette

KAVENAGH John

LOPEZ Jenny

MARTIN Kay

MITCHELL Joanne

MOONEY Melissa

ORLOV Bronwyn

PARKER Suzie

PEREZ Mary

PLANKEN Jess

RYDER Annette

SARGENT Vicki

SAVICE Rebecca

SEYMOUR Annette

SIDHU Rupi

SINGH Kiran

STOSS Di

VINES Tanya

WALSH Janine

WILLS Lyn

WISE Kelly

TEN YEARSCLARKE Leonie

WATT Jean

YOUNG Marianne

CLIFTON Gong

DAVIES Moyra

BARTLETT Kerry

WILLIAMSON Amanda

BENNETT Paul

SYKES Denise

15 YEARSWEBSTER Marilyn

MCMASTER Heather

CHURCH Peter

ENNIS Malcolm

HUMPHREY Shane

PIETSCH Bruce

SAUNDERS Glenn

GEDDES Christine

PADDICK Karen

20 YEARSWOMERSLEY Craig

25 YEARSSPILSBURY Justin

GRIFFITHS Shane

STONE Damien


LocationsHead Office90 Station Lake Rd,Lara 3212P.O. Box 110 Lara 3212Ph: (03) 5282 1405Fx: (03) 5282 2606Em: [email protected]

OutreachGeelong117 Pakington St,Geelong West 3218Ph: (03) 5241 0685Fx: (03) 5241 0644

Services to People with Disability MyPATH ‘Learning experiences for life’Cox Road Campus140 Cox Rd,Corio 3214Ph: (03) 5275 2665

Geelong West CampusRear 117 Pakington St,Geelong West 3218Ph: (03) 5222 6522

Bath St CampusCnr Bath and Wilson St,Colac 3250Ph: (03) 5232 1425

Queen St Campus101 Queen St,Colac 3250Ph: (03) 5231 5327Fx: (03) 5231 4819

Ballarat Campus118-120 Armstrong St South,Ballarat 3350Ph: (03) 5273 2260Fx: (03) 4313 5698

Social EnterprisesDocument Destruction142 Victoria St,North Geelong 3215Ph: (03) 5277 0092Fx: (03) 5278 4999

Kui Nursery101 Queen St,Colac 3250Ph: (03) 5231 4164

The Otway Kitchen101 Queen St,Colac 3250Ph: (03) 5231 5327

Colac Botanic Cafe on the Lake1 Fyans St,Colac 3250Ph: (03) 5232 2858

Integrated Property Maintenance142 Victoria St,North Geelong 3215Ph: (03) 5277 0092

101 Queen St,Colac 3250Ph: (03) 5231 5327

Employment Servicesjobactive - St Laurence MyWORKFree call number: 1800 755 627

Geelong229 Ryrie St,Geelong 3220Ph: (03) 5223 2550Fx: (03) 5223 2405

Norlane143 Princes Hwy,Norlane 3214Ph: (03) 5273 2200

Ballarat118-120 Armstrong St South,Ballarat 3350Ph: (03) 4313 5600Fx: (03) 4313 5698

Colac55 Dennis St,Colac 3250Ph: (03) 5231 9500Fx: (03) 5231 5907

Hamilton88 Brown St,Hamilton 3300Ph: (03) 5551 0500

Maryborough163 High St,Maryborough 3465Ph: (03) 5460 3695

Portland6 Gawler St,Portland 3305Ph: (03) 5522 0495

Warrnambool143 Timor St,Warrnambool 3280Ph: (03) 5560 5977Fx: (03) 5560 5615

Disability Employment ServicesGeelong229 Ryrie St,Geelong 3220Ph: (03) 5229 0599Fx: (03) 52232405



Training Services Advanced Career TrainingGeelong229 Ryrie St,Geelong 3220Ph: (03) 5246 4500Fx: (03) 5246 4511


Warrnambool143 Timor St, Warrnambool 3280Ph: (03) 5560 5977Fx: (03) 5560 5615

Horsham88 Wilson St, Horsham 3400Ph: (03) 5382 1999Fx: (03) 5382 1399


Camperdown4 Church St,Camperdown 3260

Residential ServicesSt Laurence Park Retirement Village & Housing Services90 Station Lake Rd,Lara 3212P.O. Box 110 Lara 3212Ph: (03) 5282 1405

Aged Care Services1 Investigator Ave,Lara 3212P.O. Box 110 Lara 3212Ph: (03) 5220 8437

Aged and Community Care Services – Support & CareGeelong143 Princes Hwy,Norlane 3214Ph: (03) 5241 0690Fx: (03) 5241 0663Free call: 1800 752 273


Respite ServicesSt Laurence House (Geelong)347 Shannon Ave,Newtown 3220Ph: (03) 5229 9943

The Lodge (Ocean Grove)61 Woodlands Dr,Ocean Grove 3226Ph: (03) 5256 1377

Eric Hart Day CentreInvestigator Ave,Lara 3212Ph: (03) 5220 8472

Case Management of people who are ageing and those with a disabilityGeelong90 Station Lake Rd,Lara 3212Ph: (03) 5241 0600Fx: (03) 5241 0644


Horsham88 Wilson St,Horsham 3400Ph: (03) 5382 1999Fx: (03) 5382 1399

Warrnambool143 Timor St,Warrnambool 3280Ph: (03) 5560 5977Fx: (03) 5560 5615


P: (03) 5282 1405F: (03) 5282 260690 Station Lake RdPO Box 110 LARA VIC 3212

www.stlaurence.org.auSt Laurence Community Services Inc. Reg No. A0033023X

15/16 - Karingal St Laurence | Building Inclusive Communities · Housing (St Laurence Park) Social...

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