Quality Building for Cons

Beirut Energy Beirut Energy September 2

Le Royal Hotel B

umer Confidence Session

Forum 2016 Forum 201623rd 2016, eirut- DBAYEH

Panelists• Mr. Ali Ben Abdellah, Technical Adv

ACTIVATE)/Tunisia 

• Dr. Hafez Elsalmawy, Professor of EnManaging Director of the Egyptian E

i l h i• Mr. Rani Al Achcar, Senior ProgrammBoard, Lebanese Center for Energy 

• Mr Arnulf Knorr Programme coord• Mr. Arnulf Knorr, Programme coord

• Mr. Ashraf Kraidy, Senior Advisor toof Arab States (Syria/Egypt)of Arab States (Syria/Egypt)

• Sami Marouki , Solar Energy Expert,

visor – GIZ Regional Project (RE‐

nergy Engineering, Former Electricity Regulatory Agency

i / b f hmes Engineer/Member of the Conservation (LCEC)

inator GIZ/ RCREEEinator – GIZ/ RCREEE

o the Energy Department – League 

,  EcoSer, Tunisia

What is ConsumSustainable EneSustainable Ene

The degree of optimism thatfeel about the overall state of adosustainable energy solutions and personal financial situationpersonal financial situation. 

Th "C C fid " t dThe "Consumer Confidence" stud"Spending" and "Saving" intentiocustomer.  If the customer has cothe immediate and near future bhis/her personal finance, then hespend morespend more.

er Confidence in ergy Solutions?ergy Solutions?

t consumers opting the their 

di thdies the on of onfidence on enefits and e/she will 

Key Pillars for Buildi

Best F“Not only

Collaboration / Integration  for Win‐Win

Continuous Improvement Values

ConsistencyServices

ing Quality?

Fit Solutions      y Best Practices”

Visionary Branding / Association 

Inspect, Measure, Certify  and Analyze

y  in Product/ s Provision

Consumers Perceptio

“ I associate Feed-in-Tariff with ..”

Reference: “5th Consumer Barometer of Renewable Energy Univ

ons!!

versity of St.Gallen, St. Gallen 2015

Consumers Perceptio

Reference: “5th Consumer Barometer of Renewable Energy”, University of St.Gallen, St. G

ons!!

Gallen 2015

Consumers Perceptio

Reference: “5th Consumer Barometer of Renewable Energy”, University of St.Gallen, St. G

ons!!

Gallen 2015

Consumer Confidencce!!

Questions for the Pa

What are the factors tconfidence in RE and Econfidence in RE and E

What are the current challenges towards quconsumer confidence?

anel

that build consumers’ EE sectors?EE sectors? 

processes and uality building for ? 

Main Questions for t

How certification, internorms are expected tonorms are expected to deployment as well as tconsumer satisfaction?

What are the possible rnational agencies includnational agencies includbuilding consumer conf

the Panel

national standards and help in the RE and EEhelp in the RE and EE the enhancement of 

oles/functions of ding regulators inding regulators in fidence for RE/EE?

Questions for the Pa

What are the most importaconsumers’ confidence praconsumers  confidence prabe applied in the MENA Re

How can the international organizations collaborate?organizations collaborate?initiative such as Shamci fouseful in giving some insiguseful in giving some insigcoordinated actions?

anel

ant regional and global actices and how they canactices and how they can egion?

and regional Would a regional Would a regional or solar water heaters be hts for future regionallyhts for future regionally 

Consumer Confidencce

http://www.greenpatentblog.com/p // g p g /

But not this far

https://www.cartoonstock.com/directory/e/energy_policy.asp

Thanks our Panelists• Mr. Ali Ben Abdellah, Technical Adv

ACTIVATE)/Tunisia 

• Dr. Hafez Elsalmawy, Professor of EnManaging Director of the Egyptian E

i l h i• Mr. Rani Al Achcar, Senior ProgrammBoard, Lebanese Center for Energy 

• Mr Arnulf Knorr Programme coord• Mr. Arnulf Knorr, Programme coord

• Mr. Ashraf Kraidy, Senior Advisor toof Arab States (Syria/Egypt)of Arab States (Syria/Egypt)

• Sami Marouki , Solar Energy Expert,

svisor – GIZ Regional Project (RE‐

nergy Engineering, Former Electricity Regulatory Agency

i / b f hmes Engineer/Member of the Conservation (LCEC)

inator GIZ/ RCREEEinator – GIZ/ RCREEE

o the Energy Department – League 

,  EcoSer, Tunisia