1. Painting Helper

Model Curriculum for Painting Helper

Model Curriculum

1. Painting Helper

SECTOR: SUB-SECTOR:

OCCUPATION: REF ID:

NSQF LEVEL:

PAINTS AND COATINGS APPLICATION DECORATIVE PAINT APPLICATION PCS/Q5005, V1.0 2


TABLE OF CONTENTS

1. Curriculum 01

2. Trainer Prerequisites 06

3. Annexure: Assessment Criteria 07

Model Curriculum for Painting Helper 1

Painting Helper CURRICULUM / SYLLABUS

This program is aimed at training candidates for the job of a “Painting Helper”, in the “Paints and Coatings” Sector/Industry and aims at building the following key competencies amongst the learner

Program Name Painting Helper

Qualification Pack Name & Reference ID. ID

PCS/Q5005, v1.0

Version No. 1.0 Version Update Date

Pre-requisites to Training 5th Standard

Training Outcomes After completing this programme, participants will be able to:

• Know about the sector: Discuss the Paints and Coatings sector in India and its sub-sectors

• Know about Painting: What is Decorative/Wood/Industrial Coating; its benefits and features

• Know about the different types of paint and varnish finishes and its suitability for various surfaces and weather conditions

• New trends in painting and different products available in the market.

• Understand and follow the instructions of the painter/ supervisor.

• Identify and select the relevant painting materials and tools for the various substrates and application methods.

• Handle and store materials based on its properties and use.

• Assist the painter by masking areas not to be painted, removing wall fixtures, covering the furniture and floor.

• Inspect the substrate to be coated/ painted. Check the surface, moisture content, identify any flaws in the surface and identify if the surface has been previously painted.

• Prepare the surface for painting. Clean the surface with sand paper to remove old paint, grease, etc.

• Fill holes and dents with recommended fillers/ putty and sand the surface to the desired smoothness.

• Apply primer on the prepared surface, in the required quantity.

• Mix the base, hardener and thinner or prepare the paint for application, as recommended by the manufacturer.

• Have knowledge of causes of common application defects and its rectification

• Comply with statutory requirements

• Maintain tools, equipment and materials required: Identification and handling of tools and materials

• Demonstrate various skills: Performance of behavioural, professional, technical and communication skills

• Understand safety: Work in a safe manner without endangering your health and that of your colleagues


• Significance of the maintaining the work area clean

• Safe disposal of waste and residual consumables as per recommendation.


This course encompasses 4 out of 4 National Occupational Standards (NOS) of “Painting Helper” Qualification Pack issued by “Paints and Coatings Skill Council”.

Sr. No.

Module Key Learning Outcomes Equipment Required

1 Introduction Theory Duration (hh:mm) 04:00 Practical Duration (hh:mm) 00:00 Corresponding NOS Code Bridge Module

• Understand General Discipline in the class room (Do’s & Don’ts)

• Understand the scope of the Paints and Coatings sector in India with its sub sectors

• Understand the Architectural/ Decorative Coating segment

• Understand the role of a Painting Helper in the industry

• Advantages and benefits and features of different coatings as well as its shortcomings

• Learn and Practice Basic skills of communication

Laptop, white board, marker, projector

2 Assist in the painting process Theory Duration (hh:mm) 66:00 Practical Duration (hh:mm) 114:00 Corresponding NOS Code PCS/N5012

• Understand what are the different types of coatings for different substrates, their characteristics and where they are used

• Compare and explain differences between different types of paints/ coating.

• Understand the components of a paint/ coating and paint chemistry

• Learn basics of paints/ coatings manufacture

• Identify the different paint materials relevant for the type of substrate to be painted.

• Identify and select the relevant tools for the application.

• Handle, store and stack material depending on its composition, properties and manufacturer’s recommendations.

• Understand and describe different finish and specifications for masonry, steel and surfaces.

• Inspect the substrate for any old paint, oil, grease etc.

• Wipe off dust or residue from the surface, mask any parts of the surface not requiring paint/ coating with a masking tape.

• Clean and sand the surface with recommended sand paper to remove old paint/ polish, grease, etc.

• Remove all wall hangings, fixtures and move and cover all furniture and exposed floor.

• Mix and prepare the putty, primer and paint, by adding thinner and hardener (if recommended), in the ratio suggested by the manufacturer.

Laptop, white board, marker, projector, first aid kit. Different types of surface used for painting. Moisture content measuring meter


Sr. No.


• Apply putty and primer on the prepared surface, as recommended by manufacturer.

• Smoothen the surface for final paint application, using the recommended sand paper/ as per instruction of the painter/ supervisor.

• Clean/ dispose of used containers, waste materials as per disposal standards of the manufacturer/ company.

• Dispose of hazardous waste materials as per disposal standards of the manufacturer/ company.

• Clean the work place and tools after painting.

3 Co-ordinate with colleagues and/or customers Theory Duration (hh:mm) 08:00 Practical Duration (hh:mm) 04:00 Corresponding NOS Code PCS/N9901

• Understand customer requirements and specifications

• Learn about various performance indicators, meaning of targets and timelines and how to communicate about these with your colleagues and customers

• Learn appropriate behavioural skills whilst dealing with colleagues/co-workers

• Learn how you can contribute to improving customer satisfaction


4 Maintain standards of product / service quality Theory Duration (hh:mm) 12:00 Practical Duration (hh:mm) 10:00 Corresponding NOS Code PCS/N9902

• Learn about quality requirements for the coating process

• Understand how quality is defined, various tests and their acceptance criteria, and how standards can be achieved

• Learn about various equipment used for quality tests and how to use them

• Learn to meet and exceed quality requirements of a customer


5 Maintain OH&S standards and follow environmental standards Theory Duration (hh:mm)

• Learn about health hazards of chemicals used in the painting process as well as paint materials.

• Learn the use and importance of personal protective equipment



Sr. No.


06:00 Practical Duration (hh:mm) 16:00 Corresponding NOS Code PCS/N9903

• Learn to handle chemical, paint materials, tools and equipment in a safe manner

• Minimising risks of inhalation injury

• Become aware of hazards in the coating process and how to prevent/eliminate them

• Understand methods and precautions to be taken for safe disposal of waste generated in the coating process

• Learn about safety signs in a plant environment and how to interpret and adhere to them

Total Duration Theory Duration 96:00 Practical Duration 144:00

Unique Equipment Required: First aid kit

Grand Total Course Duration: 240Hours, 0 Minutes (This syllabus/ curriculum has been approved by Paints and Coatings Skill Council)


Trainer Prerequisites for Job role: “Painting Helper” mapped to Qualification Pack: “PCS/Q5005, v1.0”

Sr. No.

Area Details

1 Description A Painting Helper is an individual who follows instructions of the painter and assists in: shifting furniture or equipment, handling materials and tools, masking, preparing the surface, applying the coats, disposing of waste and cleaning post painting.

2 Personal Attributes

A Painting Helper should be able to undertake physical labour; work in a paint-redolent environment, have good eye-sight and no colour blindness and work in all types of weather conditions.

3 Minimum Educational Qualifications

12th standard

4a Domain Certification

Certified for Job Role: “Painting Helper” mapped to QP: “PCS/Q5005, v1.0”. Minimum accepted score is 80%

4b Platform Certification

Recommended that the Trainer is certified for the Job Role: “Trainer”, mapped to the Qualification Pack: “SSC/Q1402”. Minimum accepted % as per respective SSC guidelines is 80%.

5 Experience 2-year experience in the paint industry.


Annexure: Assessment Criteria

Assessment Criteria

Job Role Painting Helper

Qualification Pack PCS/Q5005, v1.0

Sector Skill Council Paints and Coatings

Sr. No. Guidelines for Assessment

1 Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each PC.

2 The assessment for the theory part will be based on knowledge bank of questions created by the SSC.

3 Individual assessment agencies will create unique question papers for theory part for each candidate at each examination/training centre (as per assessment criteria below)

4 Individual assessment agencies will create unique evaluations for skill practical for every student at each examination/training center based on this criterion

5 To pass the Qualification Pack, every trainee should score a minimum of 60% in each NOS

6 In case of successfully passing only certain number of NOS's, the trainee is eligible to take subsequent assessment on the balance NOS's to pass the Qualification Pack.

Performance Criteria Total Marks (200)

Out of Theory Skills Practical

PCS/N5012 Assist in the painting process

PC1. understand given instructions

50

1.5 0.5 1

PC2. follow given instructions 1.5 0.5 1

PC3. spontaneous in assisting and performing tasks as instructed 1.5 0.5 1

PC4. identify and select painting materials relevant for work such as various type of paints, thinners, primers, putty, sand papers, etc. 2.5 0.5 1

PC5. classify materials on the basis of their type and use 2.0 0.5 1.5

PC6. identify and select tools relevant for work such as sanders, spreaders, buffers, brush, rollers, spray guns etc 3 1 2

PC7. deliver, place and store paints and painting materials 3 1 2

PC8. handle and place painting tools and equipment 3 1 2

PC9. stack materials depending on their properties and as per commpany’s standards 3 1 2

PC10. identify and mask areas not be painted 3 1 2

PC11. remove all wall hangings and fixtures and store safely 3 1 2

PC12. move and cover all furniture and cover the exposed floor 3 1 2

PC13. sand and prepare the surface for painting 3 1 2




PC14. prepare the putty, primer and paint for application as per manufacturer's instructions 3 1 2

PC15. apply the putty and primer to the prepared surface as per manufacturer's recommendations 3 1 2

PC16. smoothen the wall for final painting by sanding by recommended sand paper

3 1 2

PC17. dispose waste material as per company’s disposal standards

3 1 2

PC18. dispose hazardous materials as per company’s disposal standards 2 0.5 1.5

PC19. clean workplace after paintng

2 0.5 1.5

PC20. clean and maintain tools after use 2 0.5 1.5

POINTS 50 16.00 34.00

TOTAL POINTS 50



PCS/N9901 Coordinate with colleagues and/or customers

PC1. receive job order and instructions from reporting superior

50

0.5 0.0 0.5

PC2. understand the work output requirements, targets, performance indicators and incentives

2.0 0.5 1.5

PC3. deliver quality work on time and report any anticipated reasons for delays

2.0 0.5 1.5

PC4. escalate unresolved problems or complaints to the relevant senior

2.0 0.5 1.5

PC5. communicate maintenance and repair schedule proactively to the superior

2.0 0.5 1.5

PC6. receive feedback on work standards 1.0 0.0 1.0

PC7. document the completed work schedule and handover to the superior

2.0 0.5 1.5

PC8. exhibit trust, support and respect to all the colleagues in the workplace

1.0 0.25 0.75

PC9. aim to achieve smooth workflow 2.0 0.5 1.5

PC10. help and assist colleagues with information and knowledge

1.0 0.0 1.0

PC11. seek assistance from the colleagues when required

1.0 0.25 0.75

PC12. identify the potential and existing conflicts with the colleagues and resolve

1.0 0.25 0.75

PC13. pass on essential information to other colleagues on timely basis

1.0 0.0 1.0


PC14. maintain the etiquette, use polite language, demonstrate responsible and disciplined behaviours to the colleagues

2.0 0.5 1.5

PC15. interact with colleagues from different functions clearly and effectively on all aspects to carry out the work among the team and understand the nature of their work

1.0 0.25 0.75

PC16. put team over individual goals and multi task or share work where necessary supporting the colleagues

2.0 0.0 2.0

PC17. highlight any errors of colleagues, help to rectify and ensure quality output

1.0 0.25 0.75

PC18. work with cooperation, coordination, communication and collaboration, with shared goals and supporting each other’s performance

1.0 0.0 1.0

PC19. ask more questions to the customers and identify their needs

1.0 0.25 0.75

PC20. possess strong knowledge on the product, services and market

2.0 0.5 1.5

PC21. brief the customers clearly on potential costs and hazards

1.0 0.25 0.75

PC22. communicate with the customers in a polite, professional and friendly manner

1.0 0.25 0.75

PC23. build effective but impersonal relationship with the customers

0.5 0.25 0.25

PC24. ensure the appropriate language and tone are used with customers

1.0 0.25 0.75

PC25. listen actively and have a two-way communication

1.0 0.25 0.75

PC26. be sensitive to the gender, cultural and social differences such as modes of greeting, formality, etc.

1.0 0.25 0.75

PC27. understand the customer expectations correctly and provide the appropriate products and services

2.0 0.5 1.5

PC28. understand the customer dissatisfaction and address or escalate their complaints effectively

2.0 0.5 1.5

PC29. maintain a positive, sensible and cooperative manner all time

1.0 0.25 0.75

PC30. ensure to maintain a proper body language, dress code, gestures and etiquettes towards the customers

1.0 0.25 0.75

PC31. avoid interrupting the customers while they talk

1.0 0.0 1.0

PC32. ensure to avoid negative questions and statements to the customers

1.0 0.0 1.0

PC33. inform the customers on any issues or problems before hand and also on the developments involving them

2.0 0.5 1.5


PC34. ensure to respond back to the customer immediately for their voice messages, e-mails, apps, etc.

1.0 0.0 1.0

PC35. develop good rapport with the customers and promote other products and services

2.0 0.5 1.5

PC36. seek feedback from the customers on their understanding to what was discussed

1.0 0.0 1.0

PC37. explain the terms and conditions clearly 2.0 0.5 1.5

POINTS 50 10 40

TOTAL POINTS 50



PCS/N9902 Maintain standards of product/ service quality

PC1. keep in mind the profiles of expected customers

50

2.0 0.5 1.5

PC2. understand the target customers and their product/ service quality requirements as defined by the company

3.0 0.5 2.5

PC3. receive superior’s/ customer feedback regularly

2.0 0.0 2.0

PC4. aim to build a good connect with the customers through quality product/ service

2.0 0.5 1.5

PC5. keep tab on frequent discussions with regular customers on general likes and dislikes in the market, latest trends, customer expectations, etc.

2.0 0.5 1.5

PC6. receive updates on regular feedbacks from the clients on current service, complaints, and improvements to be made, etc.

2.0 0.5 1.5

PC7. if necessary, compulsively seek customer rating of product/ service in order to help develop a set of regularly improved procedures

2.0 0.5 1.5

PC8. demonstrate quality orientation at all level

4.0 1.5 2.5

PC9. aim to gain their long lasting loyalty through satisfaction

3.0 1.0 2.0

PC10. ensure 100% customer satisfaction via product/ service quality

3.0 0.5 2.5

PC11. treat the customers fairly and with due respect

3.0 0.5 2.5

PC12. focus on executing company’s marketing strategies and product development needs

3.0 1.0 2.0

PC13. focus on enhancing brand value of company by maintaining or enhancing quality standards

3.0 1.0 2.0


PC14. ensure that customer expectations are met

2.0 0.5 1.5

PC15. learn to read customers’ needs and wants

2.0 0.5 1.5

PC16. willingly accept and implement new and innovative products and services that help improve customer satisfaction

3.0 1.0 2.0

PC17. communicate feedback of customer to senior, especially, the negative feedback

2.0 0.5 1.5

PC18. maintain close contact with the customers and focus groups

2.0 0.5 1.5

PC19. offer promotions to improve product satisfaction level to the customers periodically

3.0 1.0 2.0

PC20. weigh the cost of fulfilling unscheduled customer requests, consult with senior and advise the customer on alternatives

2.0 0.5 1.5

POINTS 50 13 37

TOTAL POINTS 50

Performance Criteria

Total Marks (200)

Out of Theory Skills

Practical

PCS/N9903 Maintain O&HS standards and follow environmental norms

PC1. assess the various health, safety and environmental hazards in the work areas

50

1.5 0.4 1.1

PC2. take necessary steps to eliminate or minimize the hazards

1.0 0.4 0.6

PC3. analyze the causes of accidents at the workplace

1.5 0.4 1.1

PC4. suggest measures to prevent such accidents from taking place

1.5 0.4 1.1

PC5. take preventive measures to avoid risk of burns and other injury due to contact with hot surfaces, gas, fire, hot fluids/ liquids, etc.

1.5 0.4 1.1

PC6. suggest methods to improve the existing safety procedures at the workplace

1.5 0.4 1.1

PC7. dispose waste in the designated areas safely as per company’s policies and rules

1.5 0.4 1.1

PC8. maintain appropriate ventilation in the rooms while there is more exposure to paint vapours

1.0 0.4 0.6

PC9. avoid dumping unused cans to safeguard the environment

1.0 0.0 1.0

PC10. be aware of the locations of fire extinguishers, emergency exits, etc.

1.0 0.4 0.6

PC11. practice correct emergency procedures 1.5 0.4 1.1

PC12. check and review the storage areas frequently

1.5 0.4 1.1

PC13. stack items in an organized way and use safe lifting techniques to reduce risk of

1.5 0.4 1.1


injuries from handling procedures at the storage areas

PC14. ensure to be safe while handling materials, tools, acids, chemicals, equipment, etc.

1.0 0.4 0.6

PC15. store the chemicals and acids in a well-ventilated and locked areas with warning signs displayed

1.5 0.4 1.1

PC16. ensure safe techniques while moving furniture and fixtures

1.5 0.4 1.1

PC17. ensure to reduce risk of injury from use of electrical tools

1.5 0.4 1.1

PC18. read the manufacturer’s manual carefully before use of any equipment

1.0 0.0 1.0

PC19. unplug the electrical equipment before performing maintenance

1.0 0.4 0.6

PC20. keep the floors free from oil, water and grease to avoid slippery surface

1.0 0.4 0.6

PC21. use rubber mats in the places where floors are constantly wet

1.0 0.0 1.0

PC22. ensure safety from injuries of cuts to loss of fingers, while handling sharp hazardous tools and equipment

1.5 0.4 1.1

PC23. use flat surfaces, secure holding and protective wear while using such sharp tools

1.5 0.4 1.1

PC24. use health, safety and environmental protection practices for storing, cleaning, and maintaining tools, equipment, and supplies

1.5 0.4 1.1

PC25. practice ergonomic lifting, bending, or moving equipment and supplies

1.5 0.4 1.1

PC26. identify the requirement for maintaining environmental norms

1.0 0.4 0.6

PC27. comply with the environmental safety norms while on work to prevent accidents and health hazards

1.0 0.4 0.6

PC28. follow company policies and rules regarding use of hazardous materials to avoid health, safety and environmental impacts caused by them

1.0 0.4 0.6

PC29. ensure the employees have access to first aid kit when needed

1.0 0.0 1.0

PC30. ensure all equipment and tools are stored and maintained properly and safe to use

1.0 0.4 0.6

PC31. ensure to use personal protective equipment and safety gear such as gloves, mask, headwear, footwear, glasses, goggles, etc. for specific tasks and work conditions where required

1.5 0.4 1.1

PC32. ensure to display safety signs at places where necessary for people to be cautious

1.5 0.4 1.1


PC33. ensure electrical precautions such as insulated clothing, adequate equipment insulation, dry work area, switch off the power supply when not required, etc.

1.5 0.4 1.1

PC34. ensure availability of general health and safety equipment such as fire extinguishers, first aid equipment, safety equipment, clothing, safety installations such as fire exits, exhaust fans, etc.

1.5 0.4 1.1

PC35. document all the first aid treatments, inspections, etc., conducted to keep track of the safety measures undertaken

1.0 0.4 0.6

PC36. document all the environmental hazards caused and the measures undertaken to comply with the established safety procedures of the workplace

1.0 0.0 1.0

PC37. report to the supervisor on any problems and hazards identified and any breach of environmental procedures.

1.0 0.4 0.6

PC38. ensure zero accident at workplace 1.0 0.4 0.6

PC39. adhere to safety standards and ensure no material damage

1.0 0.4 0.6

PC40. take necessary action and correct any environmental hazards caused

1.0 0.4 0.6

POINTS 50 14 36

TOTAL POINTS 50

GRAND TOTAL 200

1. Painting Helper

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