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Local Authority

Lee Lik Meng, Ph. D.

Associate Professor, School of HBP, USM

Copyright 2000 © Lee LM & M Jamil.

Networked Development Approval System

Mohamed Jamil AhmadDirector, Penang State Town & Country Planning Dept

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e-Govt

• Beyond Computerisation

• Reinvent Government

– New services

– New information

– New service channels

– Improved service levels

3

?What will it take to succeed

in e-govt for Local Authorities

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Focus

• Multi-department

• Development Approval System

• Local Authorities

• Quick Preview of SEPAS

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The Development Approval Process

• Types of Approval

• Flow of Information

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Components of The Approval System

• Workflow applications

• Model for Data-sharing

• Network (Lan, WAN, WWW)

• Client-Server Technology

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Issues • Long Development Cycle

• Escalating Cost

• No Reference Model• Officers Unable to Specify Requirements

• Consultants Not Familiar with Subject Matter

• No Culture of Data-sharing• Data is $$$$$

• Data is power

• SULIT Syndrome

• Difficulty in Retrieval (Paper-based)

Features in SEPAS

• User-Friendly Menus

• Messaging

• KIV

• Automated generation of Letters

• Reports

• Security

• GIS-ready

Browse Panduan Guna SEPAS at JPBD Selangor

•http://jpbd.selangor.gov.my/PanduanGunaSEPAS/

Browse Panduan Guna SEPAS v1.1b

•Panduan Guna SEPAS

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Recommendations

• MSC matching grants

• Right of access to digital data

• Humanware• IT Training for Govt Officers?

• Integrate IT into professional courses

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Conclusions

• Exciting and promising

• Long haul with many obstacles

• e-Govt requires reinvention of process, concepts, practices, cultures, habits

Thank You

http://www.hbp.usm.my/ITSupport/

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Graphics

Planning Permission

Building Plan Approval

Earth Work PlanStreets & Drainage Plans

Structural Drawings Landscape Plans

O.C.

Local Authority Approvals

Construction

Planning Department

Building Department

Engineering Department

Building Department

Type of Approvals Conversion

Land Office

Planning AppealEIA

External to Local Authority

DoE AppealsBoard

Flow of Information

Engineering Dept

Earth Work PlanStreet & Drainage Plan

Structural Drawings

Building Dept

Building PlanApproval

Planning Dept

Grant of PlanningPermission

Zoning Plan,Structure & Local

Plan, CouncilPolicies

UBBL, Laws,CouncilPolicies

Planning Appeal

Construction

Building Dept

Certificate of Fitnessfor Occupation (O.C.)

Valuation Dept

Valuation List

Finance Dept

Assessment List

applicant conditions approval data location layout plan (GIS) conditions of approval

Details of Approval

No of units,Type ofBuildings,Type of Use,CommunityFacilities, etc

building owner conditions floor area no of units type of use site plan (GIS) with

location of bldg conditions of approval

Building Plan (CAD)

Actual built-up area Type of use Names of Owners

Names of Owners Assessed Value

Names of Owners Rate Payable

Flow ofInformationBetweenDepartments

Applicant

SubmitsPLAN

PRELIMINARY CHECK(Basic Compliance)

DOCUMENTATION

Yes

DETAILEDCHECK

FULLCOMPLIANCE

FINAL DECISIONBY COUNCIL

File Closed

No Return to Applicant

. Create File

. Tracking Logs

Technician (Area)

. Statistics Form

. Devt Pres Maps

Technician (Stats)

. Extracts Policies

. Checks Plan

. Compute Density

. Comments

Technician (DC)

. Confirms

. Comments

Asst Town Planner

. Re-Confirms

. Comments

Town Planner

. Makes Decision

Director of Plg

Comments &Requirements forAMENDMENTS &

COMPLIANCE

AM

EN

DE

D P

LAN

. Prep. Draft Paper

Asst Town Planner

. Types Paper

Typist

. Approves paper

Director of Plg

. PreparesAgenda

Steno

. CompilesAgenda

SECRETARIAT

. ApprovesAgenda

President

. Prepares Letters

Steno

. Cops Approval

. Extract Minutes

Technician (Area)

. Signs Grant ofPM

President

. Signs Plan

Director of Plg

. Send Documents toApplicant. Circulate forinformation

Technician (Area)

. Update Stats &Maps

Technician (Stats)

COMPLIED

MPPP Workflow

Client

Examine and RegisterApplication

(3 days)

Instructions for Action(3 days)

Planning Evaluation(14 days)

Type and Print Letter ofRecommendations

(3 days)

Registration of Plans andLetter(1 day)

Sign and Endorse Plan andLetter

(3 days)

Send Letter(1 day)

Client

Circulate to Technical Depts(3 days)

Technical Departments

Receive Technical Comments

Limit of ISO9002certification

SEPAS Workflow

Model for Data Sharing

Planning

Building

Engineering

Finance

Personnel

Valuation

Health

•Planning Permission•Zoning, Densities

•GIS-based Cadastral•Applicants, land owners,

planners

•Building Plans•OC

•Permits•Applicants, building

owners, architect

•Earthworks•Roads and Drains

•Engineers

•Business Licences

•Staff

•Property owners•Taxes Payable

•Building Owners•Assessed Value•Property ID; e.g lot no., address

Setting up LAN

HUB

CAT 5 UTP Patch Cords

To Main Backboneor another HUBPeer-to-Peer on Win 98

TabularData

Databases

GISLayers

Linked throughUNIQUE LOTIDENTIFIERS

Workstation NTServer/

Back-End

Database EngineSatial Data EngineIntranet Engine

Front-End

Typical User(Work Flow/Task)

MS AcessGUI

GIS GUI

WEB GUI

Planning Dept(Typical Departmental Workgroup LAN)

TypicalDepartmentalLocal AreaNetwork

TabularData

Databases

GISLayers

Linked throughUNIQUE LOTIDENTIFIERS

Workstation NTServer/

Back-End

Front-End

Typical User(Work Flow/Task)

MS AcessGUI

GIS GUI

WEB GUI

Planning Dept

TabularData

Databases

GISLayers

Linked throughUNIQUE LOTIDENTIFIERS

Workstation NTServer/

Back-End

Front-End

Typical User(Work Flow/Task)

MS AcessGUI

GIS GUI

WEB GUI

TabularData

Databases

GISLayers

Linked throughUNIQUE LOTIDENTIFIERS

Workstation NTServer/

Back-End

Front-End

Typical User(Work Flow/Task)

MS AcessGUI

GIS GUI

WEB GUI

TabularData

Databases

GISLayers

Linked throughUNIQUE LOTIDENTIFIERS

Workstation NTServer/

Back-End

Front-End

Typical User(Work Flow/Task)

MS AcessGUI

GIS GUI

WEB GUI

Building Dept

Engineering Dept

Other Dept

Local Authority Campus-Wide LAN Router & Firewall

Enterprise Backbone

TabularData

Databases

GISLayers

Linked throughUNIQUE LOTIDENTIFIERS

Workstation NTServer/

Back-End

Front-End

Typical User(Work Flow/Task)

MS AcessGUI

GIS GUI

WEB GUI

TabularData

Databases

GISLayers

Linked throughUNIQUE LOTIDENTIFIERS

Workstation NTServer/

Back-End

Front-End

Typical User(Work Flow/Task)

MS AcessGUI

GIS GUI

WEB GUI

TabularData

Databases

GISLayers

Linked throughUNIQUE LOTIDENTIFIERS

Workstation NTServer/

Back-End

Front-End

Typical User(Work Flow/Task)

MS AcessGUI

GIS GUI

WEB GUI

State Government LAN

Router & Firewall

Leased Line

LAN, WAN, WWW

Govt WAN

Fibre Optic High Speed Internet Connection

Dial Up orLease Line

BDC

Internet ServerDatabase Server

Client-Server Technology

PDC

Frontend Users

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Primary Domain Controller (PDC)

• Windows NT 4.0 (Win 2000)– Network Security / User Authentication

• One or more Backup Domain Controllers (BDCs)

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Database Server• Access Jet Engine

• File Server; 255 users; 2 Gigabyte max. dB

• Poor Disaster Recovery

• MSDE• True Client-Server

• Included in MS Access 2000

• Scalability; Transaction Logging

• MS SQL Server

• Oracle, Informix, etc

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Internet Server • Web Engine

• Internet Information Server (IIS 5.0)

• Transaction Server (Active Server Pages)

• Frontpage Server Extension (FP 2000)

• Lotus, Netscape Web Engines

• Internet Map Engine• ESRI

• Autodesk

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Frontend Users • Customised Applications

• MS Access 97 / 2000

• Visual Basic

• Web Browsers• Internet Explorer 5.0; Netscape

• Windows Explorer