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• ISO 9001:2000• Focus on custumers and suppliers

• ISO 14001:2004• Could strengthen focus on products, chains and

stakeholders

2

Need for an integrated ISO standard for IMS?• One common basic standard with

supplements for quality, environment, H&S and CSR

• Would this promote more sustainable management systems?

• An IMS in it self do not. I will depend on the level of integration and the ambition level of the company

3

Integration of standards and types of organisational change

4

Integrated management system at Danfoss

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Why IMS at Danfoss?

Common elements (centrally managed)• Management responsibility• Resources and infrastructure• Aim, control and measurement • Employees, development and education• Communication• Document control and registration• Continuous improvements and corrective actions• Process control, maintenance and calibration

6

Why is IMS necessary?

• Meet the expectations of the customers• Lean business systems• Utilize the synergy• Slimming the management system• Simplify• Attitude among employees• Avoid conflicts

7

How?

• IMS with decentralised development and responsibility

• Many central standards secure uniformity• Today one system and one audit (saves

money)• Multiple-site certificates for a number of

companies in the same division

8

Common certification of quality, environment and OHS• Same auditor-team for all three systems• All three systems audited in the same days• Saves time and expences• Synergy between audit of the three

management systems

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An integrated system because…• All procedures are important for the

business• Quality, environment and OHS are not

special, so they do not have a system each

• The systems reflect the business, not the contrary

• Formulation of the system follows the organisation and tasks

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Barriers for integration

• Lack of knowledge among employees and management

• You know what you have – not what you get

• Reinvention of bureaucracy• Lack of demand internal and external • Certifying bodies

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Wants to link IMS with:

• Lean business• 6 sigma• TQM• Business excellence

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Conclusion (1)• Mangement for sustainability should

include quality, environment, H&S and CSR in an IMS with focus on the life cycle perspectives.

• The IMS should create a culture of learning, focus on stakeholders, continuous improvements and synergy between areas to create a dynamic system

• The ISO standards for management systems should strengthen these demands

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Conclusion (2)

• Change towards more sustainable management systems in industry also demand changes in the organisation of society, where lifestyles and needs must change

Thank you – questions?

Tine Herreborg JørgensenAssociate Professor, M.Sc., Ph.D.Aalborg University, Denmark