1. DSDC Introduction.pdf

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    Manila

    General Santos City

    Auckland

    New Plymouth

    Sydney

    Altona

    Medan

    Merak

    Jakarta

    Singapore

    Petaling Jaya

    Bangkok

    Map Ta Phut

    Ho Chi Minh City

    Shah AlamKerteh

    Tawau

    Kuala Lumpur

    6 Manufacturing Sites

    1 Australia

    2 Indonesia

    1 Thailand

    1 Malaysia1 New Zealand

    11 Business Centers

    Altona, Australia

    Sydney, Australia

    Jakarta, Indonesia

    Bangkok, ThailandPetaling Jaya, Malaysia

    Tawau, Malaysia

    New Plymouth, New Zealand

    Auckland, New Zealand

    Makati City, PhilippinesSingapore

    Ho Chi Minh, Vietnam

    4 R&D/TS&D Centers

    1 Australia

    1 Malaysia

    1 Philippines

    1 Singapore

    Employees and contractors:

    @ 2,000 (including JVs)

    Geographic Outreach of SDC

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    A satellite R&D facility complimenting China and

    India R&D Centers and supporting regional TS&Dorganization for Southeast Asia and Australia-New Zealand.

    Vision for SDC

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    Elastomers

    Fabrication

    Lab

    DSDC

    People-Technical Excellence

    Performance Chemicals Basic & Performance Plastics

    Personal, Home &

    Industrial Care

    Dow Microbial

    Control

    Light Lab

    Compounding

    Lab

    A State of Art Center for

    cross-fer ti l ization of ideas between the teams

    to create innovations for Dow

    Customer

    Technical

    Support Center

    Electronics

    Material

    Dow

    Coating Material

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    Heavy Lab

    The center is equipped with astate-of-the-art three-layer co-

    extrusion blown film line and Dr. Collin

    extrusion line that can simulate actual

    production conditions.

    The lines are used for new

    structure development, equipment

    training, and samples generation.

    Performance Plastics

    Characterization Lab-

    Physical, analytical, opticaland barrier equipment.

    Compounding Lab-Formulate and designsamples of Elastomers.

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    In the Characterization lab

    are physical testing,analytical, optical

    and barrier equipments.

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    haracterization laboratory

    Physical Testing ZWICK Universal Tester (Tensile, Flexural, COF)

    TOPWAVE - Heat Seal and Hot Tack tester

    ELMENDORF Tear Tester

    CEAST Dart Drop Impact Tester (ASTM Method A or B)

    CEAST Melt Index ( I2, I10& I21.6)

    Gardner Gloss, Haze & Clarity tester

    Durometer Hardness (Shore A, D)

    Analytical Testing

    DIFFERENTIAL SCANNING CALORIMETER ( DSC )

    MOCON WATER VAPOUR PERMEATION ( MVTR ) ILLINOIS GAS PERMEATION ANALYZER ( OTR)

    NICOLET FOURIER TRANSFORM INFRARED ( FTIR )

    FTIR and Microscope (Layer distribution)

    LEICA HOT STAGE MICROSCOPE ( GELS)

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    The center is equipped

    with a state-of-the-art

    three-layer co-extrusionblown film line that can

    simulate actual

    production conditions.

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    The blown-film line is used

    for new structure

    development, equipmenttesting, training, and sample

    generation.

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    1 X 30mm and 3 X 25mm diameter.

    Length of 25DResin Conveyance Gravimetric feed

    Resin Capability PE/PP/EVOH/PA/EVA

    Maximum Output 30kg/hr, based on processing LDPE

    Die Size 50mm diameter

    Die Gap Inserts for 1.2, 1.5, 1.8, 2.3, and 2.5mm

    Layer Distribution A:B:C:B:D (5-layer), with V-adapter for layer B

    Haul-off Speed max. 30 mtr/min

    Maximum Layflat 350mm

    Tower Height Adjustable 2.7 mtr to 4.2 mtr from ground

    Nip Roller (steel) Water cooled

    Extruder Size

    Specification for Dr. Collin Blown Film Lab Line

    Collin Lab Extrusion

    Line

    V-Adaptor to distribute resin to tielayers (from the same extruder to make

    layer A/B/C/B/D)

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    Feed Block 5-layer, adjustable manifolds for layer optimization

    Layer Distribution A:B:C:B:D or A:B:C:D:A, and other simpler structure

    Die Size 300mm width

    Die Gap Adjustable gap from 0.2 to 2 mm

    Melt Distribution Coat-hanger

    Specification for Dr. Collin Cast/Coating Lab Line

    Entrance Speed 1 to 10 mtr/min

    Stretching Ratio max 1:10Take-off Speed 5 to 50 mtr/min

    Operation In-line or off- line, with control system for in-line operation

    Functional Stage Pre-heating 1, stretching 1, pre-heat 2, stretching 2, annealing

    Roller width 350mm

    Specification for Dr. Collin MDO Lab Line

    Collin Lab Extrusion

    Line

    Health and Hygiene breathable films

    development

    Next generation F&SP films study .

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    Biaxial Film Stretcher AccuPull)

    Double bubble process - orientation is 4-6 XTo simulate sequential orientation process

    like Bruckner tenter frame orientation

    Applications and volume impact:

    i. Double bubble BOPE

    Focus on next generation development for value

    creation: high tear BOPE technology

    ii. Tenter Frame BOPE

    Target on lamination film market rather than in

    shrinkage film

    Value is down-gauge with Improved optical &

    physical properties.

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    DSDC provides training for our customers to enable

    optimum use of our products and new technology.

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    AT& T

    Europe

    Latin

    America

    North

    AmericaPacific

    CTSC - Global Network

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    Technical Support That Follows The Sun

    Singapore

    Tarragona

    Freeport

    Customer

    Technical

    Support

    Center

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    File Name :ctsc logo3"x 2".eps

    Title : ctsc logo3"x 2"

    Creator : FreeHand3.1

    CreationDate : 3/1/95 1:57PM

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    General Technical

    Information

    28 %

    Resin Enquiry and

    recommendations

    23%

    Training

    1%

    Literature

    13%Analysis

    6%6%

    Referral

    3%

    Stewardship / IA

    6%

    Quality4%

    Promo

    1%

    Production Information3%

    Complex4%

    Fab / Tech5%

    Misc.

    3%

    Value of CTSC to Our Customers

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    The Technology

    Testing

    Telephony

    IDT Software

    Systems

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    Telephony

    Globally

    integratedsystem is

    always open

    for business.

    Same language routing via phones

    and voice mail.

    Response capabilities include:

    Voice, voice mail, e-mail, standard

    and on-line fax

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    Software

    Systems

    IDTCustomer call

    record and

    information sharing software

    maintains extensive database,including individual customer

    histories, past problems,

    resolutions, etc.

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    Global Capabilities

    FollowThe SunTechnology

    - Always Open - when one center closes, another

    opens somewhere else in the world

    Multi-Lingual Capability

    - CTSC speaks the customers language

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    Customer Technical Support Center

    for Polyethylene

    Saves Time

    Saves Money

    Increases Productivity

    Works Globally

    Helps You Succeed

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    The Customer Technical

    Support Center or CTSCprovides toll-free technical

    support in English,

    Mandarin, Cantonese.

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    You can contact the CTSC in any of the following ways:

    Phone : Toll-free telephone

    numbers in all the

    major countries

    E-mail: [email protected]

    Fax: (65)6897-8398

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    In 2010 - accredited DSDC with

    ISO 9001- 2008

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    A Training center

    Application Development Facility

    Simulation & Testing set up

    Multilingual Customer Technical

    Support Center

    Summary

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