04 JANUARY ... · Self-service image uploads Show don’t tell - let guests see your amazing rooms,...

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https://www.triptease.com/blog/advance-booking-segmentation/ https://www.triptease.com/blog/product-updates-feb2018/ https://www.triptease.com/blog/product-updates-march-2018/ https://www.triptease.com/blog/product-updates-march-2018/ https://www.triptease.com/blog/payment-front-desk/ https://www.triptease.com/blog/product-updates-march-2018/ https://www.triptease.com/blog/product-updates-feb2018/ https://www.triptease.com/blog/product-updates-january-2017/ https://www.triptease.com/blog/product-updates-january-2017/ 29 MARCH Agoda rate checking Find out more 20 MARCH PCI-compliant live chat Find out more 01 MARCH Front Desk quick replies Find out more 05 FEBRUARY Search dates over 28 days Find out more 19 JANUARY URL exclusion Find out more 13 MARCH Insights dashboard and conversion funnel Find out more 16 FEBRUARY Rich text editor Find out more 25 JANUARY Advanced and last-minute campaigns Find out more 05 JANUARY Redesigned Disparity Dungeon Find out more https://www.triptease.com/blog/product-updates-january-2017/ https://www.triptease.com/blog/automation/ https://www.triptease.com/blog/product-updates-feb2018/ https://www.triptease.com/blog/product-updates-march-2018/ Refreshed design that makes finding and resolving disparities easier Additional data: length of stay and undercut percentage Close multiple disparities at the same time Target guests by country, language, URL, length of stay, check-in date and booking date Create campaigns in minutes with a simple to use self-service Campaign Builder See how many campaigns you’re running, plus total impressions, clicks, conversions and revenue Check when a campaign was paused or set live No more writing HTML Change text alignment, add lists and use bold, italic, underlined or coloured fonts all at the click of a button Target early bird guests and last-minute bookers Self-service image uploads Show don’t tell - let guests see your amazing rooms, views and location Instantly see your Direct Bookers, conversion funnel and a bar chart overview of direct booking trends This is just the beginning - more key data on the way soon Select specific web pages to exclude Message Porter campaigns from appearing on Really useful for large hotel groups who may not want campaigns to pop up on their group landing pages Price Check now appears when a guest searches for a stay of over 28 days Booking direct is still the best option, even for longer stays No Front Desk Agents? Our automated chat bot provides a great guest experience without creating extra work for your staff Auto-Agent is trained to answer specific questions about your hotel If Auto-Agent can’t answer, it will capture contact details so your staff can reply Send emoji Request payment £ Attach file £| Has the payment been declined? Continue Check this box only when the payment has been accepted on your reservation system. 1:58 Expires Card number CVC 3770 4565 2541 6787 11/21 123 Mr C Choerobi Guest name Easily edit the welcome message that your customers see when they arrive on your website A range of saved messages to help busy, multitasking Agents give great service faster Saved messages are editable - answer frequently asked questions about your hotel Flow messages recognise where you are in your conversation, and suggest relevant responses and questions Handle card details easily within a Front Desk conversation Card details are available to you for 72 hours - then they are wiped from the PCI-compliant storage system Agoda will appear on the Price Check Widget Agoda disparities will appear in the Disparity Dungeon Screenshots taken when Agoda breaks parity 11 JANUARY Campaign Manager insights 04 JANUARY New Message Porter Campaign Builder Find out more https://www.triptease.com/blog/product-updates-january-2017/ Find out more 29 MARCH Editable welcome message Find out more 22 FEBRUARY Auto-Agent chat bot Find out more 26 FEBRUARY Image campaigns Find out more

Transcript of 04 JANUARY ... · Self-service image uploads Show don’t tell - let guests see your amazing rooms,...

Page 1: 04 JANUARY ... · Self-service image uploads Show don’t tell - let guests see your amazing rooms, views and location Instantly see your Direct Bookers, conversion funnel and a bar

https://www.triptease.com/blog/advance-booking-segmentation/

https://www.triptease.com/blog/product-updates-feb2018/

https://www.triptease.com/blog/product-updates-march-2018/

https://www.triptease.com/blog/product-updates-march-2018/

https://www.triptease.com/blog/payment-front-desk/

https://www.triptease.com/blog/product-updates-march-2018/

https://www.triptease.com/blog/product-updates-feb2018/

https://www.triptease.com/blog/product-updates-january-2017/

https://www.triptease.com/blog/product-updates-january-2017/

2 9 M A R C HAgoda rate checking

Find out more

2 0 M A R C HPCI-compliant live chat

Find out more

0 1 M A R C HFront Desk quick replies

Find out more

0 5 F E B R U A R YSearch dates over 28 days

Find out more

1 9 J A N U A R YURL exclusion

Find out more

1 3 M A R C H

Insights dashboardand conversion funnel

Find out more

1 6 F E B R U A R YRich text editor

Find out more

2 5 J A N U A R Y

Advanced and last-minute campaigns

Find out more

0 5 J A N U A R Y

RedesignedDisparity Dungeon

Find out more

https://www.triptease.com/blog/product-updates-january-2017/

https://www.triptease.com/blog/automation/

https://www.triptease.com/blog/product-updates-feb2018/

https://www.triptease.com/blog/product-updates-march-2018/

Refreshed design that makes finding andresolving disparities easier

Additional data: length of stay andundercut percentage

Close multiple disparities at the same time

Target guests by country, language, URL,length of stay, check-in date and booking date

Create campaigns in minutes with a simple touse self-service Campaign Builder

See how many campaigns you’re running, plus totalimpressions, clicks, conversions and revenue

Check when a campaign was paused or set live

No more writing HTML

Change text alignment, add lists and use bold, italic,underlined or coloured fonts all at the click of a button

Target early bird guests and last-minute bookers

Self-service image uploads

Show don’t tell - let guests see youramazing rooms, views and location

Instantly see your Direct Bookers,conversion funnel and a bar chartoverview of direct booking trends

This is just the beginning - more keydata on the way soon

Select specific web pages to exclude Message Portercampaigns from appearing on

Really useful for large hotel groups who may notwant campaigns to pop up on their group landing pages

Price Check now appears when a guestsearches for a stay of over 28 days

Booking direct is still the best option,even for longer stays

No Front Desk Agents?Our automated chat bot provides a great guestexperience without creating extra work for your staff

Auto-Agent is trained to answer specificquestions about your hotel

If Auto-Agent can’t answer, it will capture contactdetails so your staff can reply

Send emoji Request payment£Attach file

£|

Has the payment been declined? Continue

Check this box only when the payment has been

accepted on your reservation system.

1:58

Expires

Card number

CVC

3770 4565 2541 6787

11/21 123

Mr C ChoerobiGuest name

Easily edit the welcome message that your customerssee when they arrive on your website

A range of saved messages to help busy,multitasking Agents give great service faster

Saved messages are editable - answerfrequently asked questions about your hotel

Flow messages recognise where youare in your conversation, and suggestrelevant responses and questions

Handle card details easily within aFront Desk conversation

Card details are available to you for72 hours - then they are wiped from thePCI-compliant storage system

Agoda will appear on the Price Check Widget

Agoda disparities will appear in the DisparityDungeon

Screenshots taken when Agoda breaks parity

1 1 J A N U A R Y

Campaign Managerinsights

0 4 J A N U A R Y

New Message PorterCampaign Builder

Find out more

https://www.triptease.com/blog/product-updates-january-2017/Find out more

2 9 M A R C HEditable welcome message

Find out more

2 2 F E B R U A R YAuto-Agent chat bot

Find out more

2 6 F E B R U A R YImage campaigns

Find out more