TRAININGThe following process is a guide on how to train employees and contractors:

1. New Employee Orientation/Training – this training takes place within the first 60 days of employment. The topics covered are as follows:

a. EKG Overviewb. Private Security and the Criminal Justice Systemc. Overview of the Private Security Business (Code 43-38)d. Crime Awareness and Preventione. Arrest and Proper Use of Forcef. Liabilityg. Responding to Emergenciesh. Ethics & Professionalismi. Respect in the Workplacej. Report Writingk. Public Relations (Customer Service)l. Paychex Flex/Time and Attendance softwarem. Conclusion and summary

2. On-the-job training (OJT) – every security officer must complete OJT for each site where he/she works. The OJT training will be provided via the Litmos training system, but a general OJT form can also be found in the Appendix. In order for OJT to be completed, the task must be understood, observed and demonstrated.

3. Basic Security Officer (BSO) – every security officer must complete the state mandated training within six months of employment. Employees are eligible for an incentive if they complete the course within thirty days. The course description is included at the end of this section.

4. Senior Security Officer (SSO) – BSOs who desire to be promoted or receive pay rate increases must receive a promotion to SSO. SSOs are security officers who have attained a BSO qualification, worked with EKG for at least one year, and completed the SSO course. The course description is included at the end of this section.

5. Site Supervisor – Site supervisors are either laterally hired from another company or are promoted from the SSO level. They must complete the Site Supervisor course, which focuses on policy, human resources, management and leadership. The course description is included at the end of this section.

6. Senior Management – Senior management includes either Area or Division Managers. Senior Managers are responsible for business units, and as such, training focuses on policy, human resources, management and leadership. The course description is included at the end of this section.

EKG uses Litmos™ online software (ekgsecurity.litmos.com) for training. The website houses training videos and end of course testing, and tracks each employee’s progress and completion of

E.K.G. Security, Inc. • 400 Adams Street, Suite B • Vidalia, GA 30474 • (770) 531-3326 • (770) 727-2162 fax

required training. Employees or contractors will receive an e-mail from Litmos™ that directs them to the website so they can complete the course(s). Following is the path to course completion:

Following is an example of the e-mails and training sites that the employee or contractor will see:

InvitationHello Test,

An account has been created for you on the EKG Security, Inc. training platform.

Login Details

Username: fred.godbee@ekgsecurity.com

To login and complete your training courses please click on the following link: https://ekgsecurity.litmos.com//login.aspx?loginkey=a0913b10-5ec3-49fc-aa2a-6e72d5de2729

E.K.G. Security, Inc. • 400 Adams Street, Suite B • Vidalia, GA 30474 • (770) 531-3326 • (770) 727-2162 fax

Invitation

Employee or Contractor is added to training system and is assigned a courseEmployee or Contractor receives e-mail to log-in from Litmos.

Registration

Employee or Contractor completes registration at the ekgsecurity.litmos.com web-site

Course Work

Employee or Contractor starts the assigned courseThey will complete each video and test in order that it is shown on the site.

Course Completion

Employee or Contractor completes the assigned course.Employee is provided a completion certificate and it is logged in the training folders.

Registration

Course WorkThe first page the employee/contractor will see. Select the course – BSO in this case.

E.K.G. Security, Inc. • 400 Adams Street, Suite B • Vidalia, GA 30474 • (770) 531-3326 • (770) 727-2162 fax

Below is an example of the main page for the BSO course. Select the first section, start and complete the course. Follow the prompts from one section to another. If you do not complete each course, you will be prevented from moving to the next section.

The first training video & section for the BSO course.

E.K.G. Security, Inc. • 400 Adams Street, Suite B • Vidalia, GA 30474 • (770) 531-3326 • (770) 727-2162 fax

Section 1 Test – Employee must answer each question. The test is graded automatically when you submit your answers at the end of the section. It is recommended that the employee have a paper test to accompany each video so they have an idea what may be asked and what is important.

Completion

Test <system@litmos.com> Unsubscribe 9:57 AM (1 hour

ago)

to me

Course: Basic Security Officer (BSO)

User: Test ( Test@gail.com )

The above examples are the same for all EKG courses.

E.K.G. Security, Inc. • 400 Adams Street, Suite B • Vidalia, GA 30474 • (770) 531-3326 • (770) 727-2162 fax

E.K.G. Security, Inc. (EKG)Training Pathways and Course List

New Employee Orientation/Training

Course Description and Outline – Within 60 days of employment or prior to employment, the new employee must complete the New Employee Orientation/Training. This training and orientation provides knowledge of what EKG does, who we serve, and skills that are required in accordance with the Secretary of State of Georgia Board Rule 509-3 (http://rules.sos.ga.gov/gac/509-3). Training is conducted in accordance with the board rule and board decisions. A combination of videos, lecture and practical application will be used in the course.

Title1. EKG Overview2. Private Security and the Criminal Justice System3. Overview of the Private Security Business (Code 43-38)4. Crime Awareness and Prevention5. Arrest and Proper Use of Force6. Liability7. Responding to Emergencies8. Ethics & Professionalism9. Respect in the Workplace10. Report Writing11. Public Relations (Customer Service)12. Paychex Flex/Time and Attendance software13. Conclusion and summary

E.K.G. Security, Inc. • 400 Adams Street, Suite B • Vidalia, GA 30474 • (770) 531-3326 • (770) 727-2162 fax

Basic Security Officer Course

Course Description and Outline – A combination of on-the-job training, videos and lectures are used to train Basic Security Officers in accordance with the Secretary of State of Georgia Board Rule 509-3 (http://rules.sos.ga.gov/gac/509-3). Training is conducted in accordance with the board rule and board decisions. Before a Basic Security Officer can assume a post, he/she must also undergo on-the-job training at their assigned site. After each section of instruction, trainees must receive a grade of 70% or better on the the graded test.

Title Rule 509-3.02 Topic / Time (hours)1. EKG WELCOME - (Policy / Title 43-48) Role of Security/Legal (2b/c) / 3 hrs2. Introduction to Security Role of Security (1b) / 0.5 hrs3. Human and Public Relations Customer Service Issues (6a) / 1 hrs4. Report Writing Patrol & Observation (3e) / 1 hrs5. Communications Customer Service Issues (6b) / 1 hrs6. Patrols & Fixed Post Patrol & Observation (3a) / 1 hrs7. Physical Security & Crime Prevention Role of Security (1a) / 0.5 hrs8. Fire Protection & Life Safety Incident Response (4c) / 1 hrs9. Criminal Law & Liability Legal Aspects (2e)/Patrol (3c) / 1 hrs10. Civil Law & Liability Legal Aspects (2e) / 1 hrs11. Ethics, Deportment, & Professionalism Role of Security (1c) / 0.5 hrs12. Law of Arrest Legal Aspects (2d) / 1 hrs13. Terrorist Patrol Incident Response (4e) / 1 hrs14. Bomb Threats & You Incident Response (4e) / 0.4 hrs15. Investigations Incident Response (4c) / 1 hrs16. Emergency Situations Incident Response (4d) / 1 hrs17. Stand & Deliver Legal Aspects (2f) / 1 hrs18. First Response to Felony Crimes Legal Aspects (2a) / 1 hrs19. Evacuations: Role of Security Incident Response (4b) / 1 hrs20. Observation Skills Patrol & Observation (3b) / 1 hrs21. Emergency Management Part 1 Incident Response (4a) / 0.5 hrs22. Emergency Management Part 2 Incident Response (4a) / 0.5 hrs23. Fire Watch Part 1 Incident Response (4c) / 0.5 hrs24. Fire Watch Part 2 Incident Response (4c) / 0.5 hrs25. Sexual Harassment Customer Service Issues (6b) / 0.5 hrs26. Public Relations Customer Service Issues (6a) / 0.5 hrs27. Slips, Trips & Falls First Aid Overview (7) / 0.25 hrs28. Basic First Aid First Aid Overview (7) / 0.5 hrs29. Patrolling 1 & 2 Patrol & Observation (3a) / 1 hrs30. Report Writing Patrol & Observation (3e) / 0.5 hrs31. Uniform & Equipment Role of Security / 0.5 hrs32. Conflict Resolution Incident Response / 0.5 hrs33. Shattered Work Place Incident Response (4a) / 0.5 hrs

E.K.G. Security, Inc. • 400 Adams Street, Suite B • Vidalia, GA 30474 • (770) 531-3326 • (770) 727-2162 fax

34. Fires in the Workplace Incident Response (4c) / 0.5 hrs35. Officer Safety Patrol & Observation (3d) / 0.1 hrs36. Security Cameras & Access Control * Security Resources (5a/b) / 0.1 hrs37. Alarm Systems * Security Resources (5c) / 0.1 hrs38. Electronic Article Surveillance * Security Resources (5d)/ 0.1 hrs39. Hazardous Materials Incident Response (4d) / 0.33 hrs

40. Blood Borne Pathogens Incident Response / 0.1 hrs

* Introductory course – site specific training is more thorough.

E.K.G. Security, Inc. • 400 Adams Street, Suite B • Vidalia, GA 30474 • (770) 531-3326 • (770) 727-2162 fax

Senior Security Officer Course

Course Description and Outline – A combination of on-the-job training, videos and lectures are used to train Senior Security Officers (SSOs) in accordance with the Secretary of State of Georgia Board Rule 509-3 (http://rules.sos.ga.gov/gac/509-3). Training is conducted in accordance with the board rule and board decisions. While SSOs are not a state mandated position, the position is part of the promotion pathway for EKG and shows the employee is capable of increased responsibility and possesses a greater knowledge of the security industry.

Title

1. BSO Annual Refresher2. Ownership – Responsibility – Teamwork3. What’s Good – Jocko Willink4. Sexual Harassment5. CPR/First Aid/AED Qualification 6. Building Your Inner Coach7. Characteristics of an Effective Leader

E.K.G. Security, Inc. • 400 Adams Street, Suite B • Vidalia, GA 30474 • (770) 531-3326 • (770) 727-2162 fax

Site Supervisor Course

Course Description and Outline – A combination of on-the-job training, videos and lectures are used to train Site Supervisors in accordance with the Secretary of State of Georgia Board Rule 509-3 (http://rules.sos.ga.gov/gac/509-3). Training is conducted in accordance with the board rule and board decisions. While Site Supervisors are not a state mandated position, the position is part of the promotion pathway for EKG that shows the employee continues to accept increased responsibility and shows a willingness to continue to gain knowledge of the security industry.

Title

1. What’s Good – Jocko Willink2. Fundamentals of Security Supervisors Training3. Sexual Harassment Training4. Basic Report Writing5. Hiring Process Introduction6. Recruiting and Hiring Properly7. Introduction to Recruiting8. A Guide to Interviewing9. EKG Personnel Policies10. Diversity in the Workplace11. Common Mistakes of Newly Promoted Supervisors12. Characteristics of an Effective Leader13. Building Your Inner Coach14. Problem Solving15. Post Orders/Site Standard Operating Procedures (SOPs) Development16. Emergency Planning17. Evacuation Procedures and Planning

E.K.G. Security, Inc. • 400 Adams Street, Suite B • Vidalia, GA 30474 • (770) 531-3326 • (770) 727-2162 fax

Senior Leadership Course

Course Description and Outline – A combination of on-the-job training, videos and lectures are used to train Senior Leadership (President, Vice Presidents, and Managers) in accordance with the Secretary of State of Georgia Board Rule 509-3 (http://rules.sos.ga.gov/gac/509-3). Training is conducted in accordance with the board rule and board decisions. While Senior Leadership positions are not a state mandated positions, the positions are part of the promotion pathway for EKG that shows the employee has achieved a high level of knowledge and leadership and is capable of fulfilling a senior leadership role.

1. What’s Good – Jocko Willink2. Why Good Leaders Make You Feel Safe?3. What Makes Great Leaders?4. Discipline – Jocko Willink5. Diversity in the Workplace6. Sexual Harassment7. Listen, Learn, then Lead – Stan McChrystal8. How to sell!9. Finance for managers10. Security Survey Process11. Site Review (Inspection) Process12. Post Orders/Site Standard Operating Procedures (SOPs) Development13. Emergency Plans14. Evacuation Procedures and Planning

E.K.G. Security, Inc. • 400 Adams Street, Suite B • Vidalia, GA 30474 • (770) 531-3326 • (770) 727-2162 fax