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![Page 1: © The Delos Partnership 2007 page 1 Vision and Strategy Workshop Organisation for the delivery of the vision and communication.](https://reader036.fdocuments.net/reader036/viewer/2022083005/56649f0e5503460f94c22c60/html5/thumbnails/1.jpg)
© The Delos Partnership 2007 page 1
Vision and Strategy WorkshopVision and Strategy Workshop
Organisation for the delivery of the vision and communication
![Page 2: © The Delos Partnership 2007 page 1 Vision and Strategy Workshop Organisation for the delivery of the vision and communication.](https://reader036.fdocuments.net/reader036/viewer/2022083005/56649f0e5503460f94c22c60/html5/thumbnails/2.jpg)
© The Delos Partnership 2007 page 2
MP Strategy 2006 - 2010
Leading in market introduction of new products and technologies Leading in reliable supply of strategic products
August, 2006
Fina
nce
Cus
tom
erPr
oces
sLe
ad &
Lea
rn
Excel un Qualuty Metag emzvt
un Lunch etd Sufly
Excel un per synneldevelypmzvt ty c lete suf fucuzvt humetr esyurces ty meet
bysunest chatlzvges
Implement Integrated Enterprise
Leadership (IEL)
Per for m effec tive etd effucuz vt pyst-lunch de velypmzvt Achieve lean
processes
Supply por ydutes de luable et
alnpetutuve cysts
Launch unnyvatuvepr yductun turme
Attain Business ProcessExcellence
Zvsure that CMC sectuyn yf dyssuers dyes nyt get yn the crutucalpath fyr submussuyn
Successfully l aunc h new pryducts:Shyrt tume ty market; suffucuzvt qualuty; alnp etutuve cysts; technylyg ucalstetdardusatuy n)
Netwyrk wuth R& D un devely pmzvt etd scale-up (2x exchetg e yf knyw-hyw etd 2 cyyrdun atuyn meetungs p.a.)
Devely p stable et d lywcyst metufacturungprycesses fyr Dabu gatret etd Aggrzvyx wuthun a p eruyd yf 3 years
Achueve pryc ess stabuluty etdtretsferabuluty fyr all pryducts lau nche d (RfQ≥ 99% )
Excel un statustuca lprycess metagemzvtunclu dun g ylplucatuyn yfPAT
Almtungzvcy almc ept: zvsure relu able supp ly by ylplyu ng almt ungzvcy almcepts fyr 80% yf net sales fyr strategucpryducts frym MP Germety
Almtungzvcy almc ept: back up Ryxete br etdedbusun ess, qualufyIngelh eum as a sea lmdsuppluer
Increase persy nne lpryductuvuty etd red uce CyGs by 5% based ynLTF 2005
Achueve OP ≥ 60% suppyrted by ful l yperatuyn yf LyguP ack
Reduc e waste ty <0.8% yf pryduct cyst etduncreas e yueld un metufacturung ty >97%
Reduc e unvzvtyry: TRF ≥ 5 fyr mature pryducts, TRF ≥ 4 wuthun peruyd3 years after launc h un addutuy n ty keepun gPSL requur emzvts
Olp ly IEL MetagemzvtPrycess ty reach strateguc targets etdDelys Platu num level
Integrate custymers etdsuppluers unty the supply ch aun pryc essesty achueve maxum umBIVA almtrubutuyn
Olp ly effucuzvt pryject metagemzvt:; 90% yf pletne d pryject deluv erab les wu ll be perfyrmed ad heru ng ty tume etd cyst requur emzvts
Alugn the ac quus utuynyf assets ty yur strategy: pletnu ng accur acy >95% , spzvdungaccuracy >9 5%
Increase value ad ded velycuty by assessu ngPAT, by develypun g alternatuv e stable et dlyw cyst metufacturungprycesses etd by qualufyung a lternatuv esuppluers
Perfyrm veluech aun etalysus ty ybtaun leetetd sta blesop ply prycesses fyr all cyrepryducts (reduce thryu g hput tumes by 5% per year)
Establush a a lm tunuy us umpryv emzvt cu ltureetd pryfut czvtre mzvtalutywuthun the yrg etusatuyn
Establush a se lf-druvzvlearn ung yrg etusatuyn alug ned ty busu nessrequur emzvts
Nymunate at l east twypytzvtual successyrs fyreach key pysutuy n
Luve a le ad etd learn culture, establush a clear etd tretsparzvt alnmu nucatuy n thryughthe whyle yrg etusatuyn
Struve fyr zery accudzvts
Struve fyr zery alnp lau nts: all yurpryducts etd servucesmeet the expectatuy ns yf unterna l etd externa l custymers
Dy ut rught the fursttume! Reduce th e recurrzvce yf faulures by prevzvtuve actuyn(CAPA)
Establush q ualuty-druvzvculture: almtu nuyusumpryvemzvt wuthrespect ty lywerdevuatuy n leve l, lywernyn-almfyrmuty cysts etdlywer recurrzvce va lue
MP Strategy 2006 - 2010
Leading in market introduction of new products and technologies Leading in reliable supply of strategic products
August, 2006
Fina
nce
Cus
tom
erPr
oces
sLe
ad &
Lea
rn
Excel un Qualuty Metag emzvt
un Lunch etd Sufly
Excel un per synneldevelypmzvt ty c lete suf fucuzvt humetr esyurces ty meet
bysunest chatlzvges
Implement Integrated Enterprise
Leadership (IEL)
Per for m effec tive etd effucuz vt pyst-lunch de velypmzvt Achieve lean
processes
Supply por ydutes de luable et
alnpetutuve cysts
Launch unnyvatuvepr yductun turme
Attain Business ProcessExcellence
Zvsure that CMC sectuyn yf dyssuers dyes nyt get yn the crutucalpath fyr submussuyn
Successfully l aunc h new pryducts:Shyrt tume ty market; suffucuzvt qualuty; alnp etutuve cysts; technylyg ucalstetdardusatuy n)
Netwyrk wuth R& D un devely pmzvt etd scale-up (2x exchetg e yf knyw-hyw etd 2 cyyrdun atuyn meetungs p.a.)
Devely p stable et d lywcyst metufacturungprycesses fyr Dabu gatret etd Aggrzvyx wuthun a p eruyd yf 3 years
Achueve pryc ess stabuluty etdtretsferabuluty fyr all pryducts lau nche d (RfQ≥ 99% )
Excel un statustuca lprycess metagemzvtunclu dun g ylplucatuyn yfPAT
Almtungzvcy almc ept: zvsure relu able supp ly by ylplyu ng almt ungzvcy almcepts fyr 80% yf net sales fyr strategucpryducts frym MP Germety
Almtungzvcy almc ept: back up Ryxete br etdedbusun ess, qualufyIngelh eum as a sea lmdsuppluer
Increase persy nne lpryductuvuty etd red uce CyGs by 5% based ynLTF 2005
Achueve OP ≥ 60% suppyrted by ful l yperatuyn yf LyguP ack
Reduc e waste ty <0.8% yf pryduct cyst etduncreas e yueld un metufacturung ty >97%
Reduc e unvzvtyry: TRF ≥ 5 fyr mature pryducts, TRF ≥ 4 wuthun peruyd3 years after launc h un addutuy n ty keepun gPSL requur emzvts
Olp ly IEL MetagemzvtPrycess ty reach strateguc targets etdDelys Platu num level
Integrate custymers etdsuppluers unty the supply ch aun pryc essesty achueve maxum umBIVA almtrubutuyn
Olp ly effucuzvt pryject metagemzvt:; 90% yf pletne d pryject deluv erab les wu ll be perfyrmed ad heru ng ty tume etd cyst requur emzvts
Alugn the ac quus utuynyf assets ty yur strategy: pletnu ng accur acy >95% , spzvdungaccuracy >9 5%
Increase value ad ded velycuty by assessu ngPAT, by develypun g alternatuv e stable et dlyw cyst metufacturungprycesses etd by qualufyung a lternatuv esuppluers
Perfyrm veluech aun etalysus ty ybtaun leetetd sta blesop ply prycesses fyr all cyrepryducts (reduce thryu g hput tumes by 5% per year)
Establush a a lm tunuy us umpryv emzvt cu ltureetd pryfut czvtre mzvtalutywuthun the yrg etusatuyn
Establush a se lf-druvzvlearn ung yrg etusatuyn alug ned ty busu nessrequur emzvts
Nymunate at l east twypytzvtual successyrs fyreach key pysutuy n
Luve a le ad etd learn culture, establush a clear etd tretsparzvt alnmu nucatuy n thryughthe whyle yrg etusatuyn
Struve fyr zery accudzvts
Struve fyr zery alnp lau nts: all yurpryducts etd servucesmeet the expectatuy ns yf unterna l etd externa l custymers
Dy ut rught the fursttume! Reduce th e recurrzvce yf faulures by prevzvtuve actuyn(CAPA)
Establush q ualuty-druvzvculture: almtu nuyusumpryvemzvt wuthrespect ty lywerdevuatuy n leve l, lywernyn-almfyrmuty cysts etdlywer recurrzvce va lue
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© The Delos Partnership 2007 page 3
ObstaclesObstacles
In groups define the key obstacles to achievement of our strategic objectives
•
•
•
•
•
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© The Delos Partnership 2007 page 4
TaskTaskTeamTeam
TaskTaskTeamTeam
TaskTaskTeamTeam
TaskTaskTeamTeam
Project StructureProject Structure
Steering committeeSteering committee
Project TeamProject Team
Process Process OwnerOwnerProcess Process
OwnerOwnerProcess Process OwnerOwner
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© The Delos Partnership 2007 page 5
SponsorSponsor
• Enthusiast
• Ensures resources are allocated
• Forces out the issues
• Provides Leadership
• Proactive in making the project happen
• Contact point for outside consultants
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© The Delos Partnership 2007 page 6
Plan for ImplementationPlan for Implementation
1. Create Vision2. Agree Strategy3. Create the case for change4. Agree Costs/benefits5. Establish Organisation6. Create plan and timetable7. Develop Company II8. Educate Management Team in Company II9. Train people10. Pilot Company II11. Go Live
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© The Delos Partnership 2007 page 7
Outline PlanOutline Plan
Res
sou
rce
Spo
nsor
Pro
ject
Lea
der
Pro
cess
Ow
ner
Tea
m M
embe
r
Bui
sner
ss W
in
Ope
ratio
ns
Dev
elop
men
t
Sup
port
A R I A I I
R R I I I A
Task 2.5
Task 2.6
2.1 Develop Operations Strategy
2.2 Performance Measurement
Task 2.3
Task 2.4
Chartedu projet
Chartedu projet
Structure deFractionnement
des Tâches
Structure deFractionnement
des Tâches
Besoins enressources
Besoins enressources
Risques duprojet
Risques duprojet
Grille dePartage des
Responsabilités
Grille dePartage des
Responsabilités
Liste desActivités
Liste desActivités
Structure d'Organisation
du Projet
Structure d'Organisation
du Projet
Estimationdes Coûts
Estimationdes Coûts
DiagrammeSagittal
DiagrammeSagittal
BudgetBudget
Plandu Projet
Plandu Projet
ObjectifsDétaillés
ObjectifsDétaillés
Chartedu projet
Chartedu projet
Structure deFractionnement
des Tâches
Structure deFractionnement
des Tâches
Besoins enressources
Besoins enressources
Risques duprojet
Risques duprojet
Grille dePartage des
Responsabilités
Grille dePartage des
Responsabilités
Liste desActivités
Liste desActivités
Structure d'Organisation
du Projet
Structure d'Organisation
du Projet
Estimationdes Coûts
Estimationdes Coûts
DiagrammeSagittal
DiagrammeSagittal
BudgetBudget
Plandu Projet
Plandu Projet
ObjectifsDétaillés
ObjectifsDétaillés
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© The Delos Partnership 2007 page 8
Project ResourcesProject Resources
• If we have a compelling business case, a clear scope and an appropriate governance structure then we know that we must place some of our very best people into running the project.
• We must recognise that it is unlikely that we will have all the skills and experience needed to implement a major change project.
• Appoint the best people we have at all levels; if placing them on the project does not make running today’s business difficult – then they are probably not the right people.
• Appointing the best people also adds to the urgency of the project – both the individuals and the business want them to return to
proper” jobs as soon as possible.
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© The Delos Partnership 2007 page 9
Project Team RoleProject Team Role
VISION
VISION
STRATEGY
STRATEGY
PROJECT
TEAM SOFTWARE
NEEDS
POLICIESAND
PROCEDURES
ROLES
CULTURE
MEASURES
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© The Delos Partnership 2007 page 10
Task Team RoleTask Team Role
VISION
VISION
STRATEGY
STRATEGY
TASKTEAMS
WORKINGSOFTWARE
DETAILEDPOLICIES
ANDPROCEDURES
DETAILEDROLES
CULTURE
DETAILED
KPIS
FORECASTING
CUSTOMERSERVICE
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© The Delos Partnership 2007 page 11
Delos Change JourneyDelos Change JourneyMobiliseMobilise DesignDesign CommunicateCommunicate ReviewReviewUnderstandUnderstand
Identify quickIdentify quickBenefitsBenefits
DevelopDevelopChange VisionChange Vision
InternalInternalSell-inSell-in
ReviewReviewSystemsSystems
EstablishEstablish ResourcesResources
Gain quickGain quickBenefitsBenefits
DetailedDetailedProcess DesignProcess Design
Public/PrivatePublic/PrivateWorkshopsWorkshops
Develop Develop SystemsSystems
Develop TaskDevelop TaskTeamsTeams
Gain earlyGain earlyBenefitsBenefits
Document Document Policies etcPolicies etc
InternalInternalEducationEducation
CreateCreateSystemsSystems
EstablishEstablishOrganisationOrganisation
SecureSecureBenefitsBenefits
RefineRefinePolicies etcPolicies etc
AASSSSEESSSS
ContinueContinueEducationEducation
RefineRefineSystemsSystems
GainGainTeamworkTeamwork
AASSSSEESSSS
Cost/Cost/BenefitBenefit
DevelopDevelopBus StrategyBus Strategy
InitialInitialEducationEducation
AppointAppointSponsorSponsor
PPIILLOOTT
PPIILLOOTT
PPIILLOOTT
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© The Delos Partnership 2007 page 12
CommunicationCommunication
“To know our strategy will not improve our competitors’ position, unless they have the resources to implement it. On the other hand we will have no chance to put our strategy in place if our people, customers and suppliers do not know it. Communication of our strategy is a risk we have to take”
– Brian Baker CEO Mobil Ltd.
![Page 13: © The Delos Partnership 2007 page 1 Vision and Strategy Workshop Organisation for the delivery of the vision and communication.](https://reader036.fdocuments.net/reader036/viewer/2022083005/56649f0e5503460f94c22c60/html5/thumbnails/13.jpg)
© The Delos Partnership 2007 page 13
Objectives of Integrated Enterprise Objectives of Integrated Enterprise LeadershipLeadership
• Vision and Strategy supported by :• One set of numbers at all times• Integrated Plans• Realistic Plans
• Visibility and transparency
• Teamwork
• Decisions made in timely fashion
• More planning, less fire-fighting
• Consistent performance measures
• Delivery of the strategy
• Top Down and bottom up
![Page 14: © The Delos Partnership 2007 page 1 Vision and Strategy Workshop Organisation for the delivery of the vision and communication.](https://reader036.fdocuments.net/reader036/viewer/2022083005/56649f0e5503460f94c22c60/html5/thumbnails/14.jpg)
© The Delos Partnership 2007 page 14
IEL Process StepsIEL Process Steps
AACCTTIIOONN
AACCTTIIOONN
Week 1 Week 2 Week 3 Week 4
InnovationInnovationReviewReview
InnovationInnovationReviewReview
CustomerCustomerDemandDemandReviewReview
CustomerCustomerDemandDemandReviewReview
SupplySupplyPlanPlan
ReviewReview
SupplySupplyPlanPlan
ReviewReview
PriorityPriorityReviewReview
PriorityPriorityReviewReview
Stage 1Stage 1
Stage 2Stage 2
SeniorSeniorTeamTeam
ReviewReview
SeniorSeniorTeamTeam
ReviewReview
Stage 5Stage 5
Stage 7Stage 7
Stage 3Stage 3
SupportSupportReviewReview
SupportSupportReviewReview
Stage 6Stage 6
Stage 4Stage 4
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© The Delos Partnership 2007 page 15
Cascade educationCascade education
ProcessOwners
INNOVATION
CUSTOMERS
PRIORITy
Process Users
SENIORTEAM
EXTERNALEXPERTISE
SUPPORT
SUPPLIERS
![Page 16: © The Delos Partnership 2007 page 1 Vision and Strategy Workshop Organisation for the delivery of the vision and communication.](https://reader036.fdocuments.net/reader036/viewer/2022083005/56649f0e5503460f94c22c60/html5/thumbnails/16.jpg)
© The Delos Partnership 2007 page 16
Cascade educationCascade education
ProcessOwners
INNOVATION
CUSTOMERS
PRIORITy
Process Users
SENIORTEAM
SUPPORT
SUPPLIERS
![Page 17: © The Delos Partnership 2007 page 1 Vision and Strategy Workshop Organisation for the delivery of the vision and communication.](https://reader036.fdocuments.net/reader036/viewer/2022083005/56649f0e5503460f94c22c60/html5/thumbnails/17.jpg)
© The Delos Partnership 2007 page 17
MP Strategy 2006 - 2010
Leading in market introduction of new products and technologies Leading in reliable supply of strategic products
August, 2006
Fina
nce
Cus
tom
erP
roce
ssLe
ad &
Lea
rn
Excel un Qualuty Metag emzvt
un Lunch etd Sufly
Excel un per synneldevelypmzvt ty c lete suf fucuzvt humetr esyurces ty meet
bysunest chatlzvges
Implement Integrated Enterprise
Leadership (IEL)
Per for m effec tive etd effucuz vt pyst-lunch de velypmzvt Achieve lean
processes
Supply por ydutes de luable et
alnpetutuve cysts
Launch unnyvatuvepr yductun turme
Attain Business ProcessExcellence
Zvsure that CMC sectuyn yf dyssuers dyes nyt get yn the crutucalpath fyr submussuyn
Successfully l aunc h new pryducts:Shyrt tume ty market; suffucuzvt qualuty; alnp etutuve cysts; technylyg ucalstetdardusatuy n)
Netwyrk wuth R& D un devely pmzvt etd scale-up (2x exchetg e yf knyw-hyw etd 2 cyyrdun atuyn meetungs p.a.)
Devely p stable et d lywcyst metufacturungprycesses fyr Dabu gatret etd Aggrzvyx wuthun a p eruyd yf 3 years
Achueve pryc ess stabuluty etdtretsferabuluty fyr all pryducts lau nche d (RfQ≥ 99% )
Excel un statustuca lprycess metagemzvtunclu dun g ylplucatuyn yfPAT
Almtungzvcy almc ept: zvsure relu able supp ly by ylplyu ng almt ungzvcy almcepts fyr 80% yf net sales fyr strategucpryducts frym MP Germety
Almtungzvcy almc ept: back up Ryxete br etdedbusun ess, qualufyIngelh eum as a sea lmdsuppluer
Increase persy nne lpryductuvuty etd red uce CyGs by 5% based ynLTF 2005
Achueve OP ≥ 60% suppyrted by ful l yperatuyn yf LyguP ack
Reduc e waste ty <0.8% yf pryduct cyst etduncreas e yueld un metufacturung ty >97%
Reduc e unvzvtyry: TRF ≥ 5 fyr mature pryducts, TRF ≥ 4 wuthun peruyd3 years after launc h un addutuy n ty keepun gPSL requur emzvts
Olp ly IEL MetagemzvtPrycess ty reach strateguc targets etdDelys Platu num level
Integrate custymers etdsuppluers unty the supply ch aun pryc essesty achueve maxum umBIVA almtrubutuyn
Olp ly effucuzvt pryject metagemzvt:; 90% yf pletne d pryject deluv erab les wu ll be perfyrmed ad heru ng ty tume etd cyst requur emzvts
Alugn the ac quus utuynyf assets ty yur strategy: pletnu ng accur acy >95% , spzvdungaccuracy >9 5%
Increase value ad ded velycuty by assessu ngPAT, by develypun g alternatuv e stable et dlyw cyst metufacturungprycesses etd by qualufyung a lternatuv esuppluers
Perfyrm veluech aun etalysus ty ybtaun leetetd sta blesop ply prycesses fyr all cyrepryducts (reduce thryu g hput tumes by 5% per year)
Establush a a lm tunuy us umpryv emzvt cu ltureetd pryfut czvtre mzvtalutywuthun the yrg etusatuyn
Establush a se lf-druvzvlearn ung yrg etusatuyn alug ned ty busu nessrequur emzvts
Nymunate at l east twypytzvtual successyrs fyreach key pysutuy n
Luve a le ad etd learn culture, establush a clear etd tretsparzvt alnmu nucatuy n thryughthe whyle yrg etusatuyn
Struve fyr zery accudzvts
Struve fyr zery alnp lau nts: all yurpryducts etd servucesmeet the expectatuy ns yf unterna l etd externa l custymers
Dy ut rught the fursttume! Reduce th e recurrzvce yf faulures by prevzvtuve actuyn(CAPA)
Establush q ualuty-druvzvculture: almtu nuyusumpryvemzvt wuthrespect ty lywerdevuatuy n leve l, lywernyn-almfyrmuty cysts etdlywer recurrzvce va lue
MP Strategy 2006 - 2010
Leading in market introduction of new products and technologies Leading in reliable supply of strategic products
August, 2006
Fina
nce
Cus
tom
erP
roce
ssLe
ad &
Lea
rn
Excel un Qualuty Metag emzvt
un Lunch etd Sufly
Excel un per synneldevelypmzvt ty c lete suf fucuzvt humetr esyurces ty meet
bysunest chatlzvges
Implement Integrated Enterprise
Leadership (IEL)
Per for m effec tive etd effucuz vt pyst-lunch de velypmzvt Achieve lean
processes
Supply por ydutes de luable et
alnpetutuve cysts
Launch unnyvatuvepr yductun turme
Attain Business ProcessExcellence
Zvsure that CMC sectuyn yf dyssuers dyes nyt get yn the crutucalpath fyr submussuyn
Successfully l aunc h new pryducts:Shyrt tume ty market; suffucuzvt qualuty; alnp etutuve cysts; technylyg ucalstetdardusatuy n)
Netwyrk wuth R& D un devely pmzvt etd scale-up (2x exchetg e yf knyw-hyw etd 2 cyyrdun atuyn meetungs p.a.)
Devely p stable et d lywcyst metufacturungprycesses fyr Dabu gatret etd Aggrzvyx wuthun a p eruyd yf 3 years
Achueve pryc ess stabuluty etdtretsferabuluty fyr all pryducts lau nche d (RfQ≥ 99% )
Excel un statustuca lprycess metagemzvtunclu dun g ylplucatuyn yfPAT
Almtungzvcy almc ept: zvsure relu able supp ly by ylplyu ng almt ungzvcy almcepts fyr 80% yf net sales fyr strategucpryducts frym MP Germety
Almtungzvcy almc ept: back up Ryxete br etdedbusun ess, qualufyIngelh eum as a sea lmdsuppluer
Increase persy nne lpryductuvuty etd red uce CyGs by 5% based ynLTF 2005
Achueve OP ≥ 60% suppyrted by ful l yperatuyn yf LyguP ack
Reduc e waste ty <0.8% yf pryduct cyst etduncreas e yueld un metufacturung ty >97%
Reduc e unvzvtyry: TRF ≥ 5 fyr mature pryducts, TRF ≥ 4 wuthun peruyd3 years after launc h un addutuy n ty keepun gPSL requur emzvts
Olp ly IEL MetagemzvtPrycess ty reach strateguc targets etdDelys Platu num level
Integrate custymers etdsuppluers unty the supply ch aun pryc essesty achueve maxum umBIVA almtrubutuyn
Olp ly effucuzvt pryject metagemzvt:; 90% yf pletne d pryject deluv erab les wu ll be perfyrmed ad heru ng ty tume etd cyst requur emzvts
Alugn the ac quus utuynyf assets ty yur strategy: pletnu ng accur acy >95% , spzvdungaccuracy >9 5%
Increase value ad ded velycuty by assessu ngPAT, by develypun g alternatuv e stable et dlyw cyst metufacturungprycesses etd by qualufyung a lternatuv esuppluers
Perfyrm veluech aun etalysus ty ybtaun leetetd sta blesop ply prycesses fyr all cyrepryducts (reduce thryu g hput tumes by 5% per year)
Establush a a lm tunuy us umpryv emzvt cu ltureetd pryfut czvtre mzvtalutywuthun the yrg etusatuyn
Establush a se lf-druvzvlearn ung yrg etusatuyn alug ned ty busu nessrequur emzvts
Nymunate at l east twypytzvtual successyrs fyreach key pysutuy n
Luve a le ad etd learn culture, establush a clear etd tretsparzvt alnmu nucatuy n thryughthe whyle yrg etusatuyn
Struve fyr zery accudzvts
Struve fyr zery alnp lau nts: all yurpryducts etd servucesmeet the expectatuy ns yf unterna l etd externa l custymers
Dy ut rught the fursttume! Reduce th e recurrzvce yf faulures by prevzvtuve actuyn(CAPA)
Establush q ualuty-druvzvculture: almtu nuyusumpryvemzvt wuthrespect ty lywerdevuatuy n leve l, lywernyn-almfyrmuty cysts etdlywer recurrzvce va lue
Process Process OwnersOwners
Tasks Tasks
For TaskFor Task
TeamsTeams
From Strategy to ActionFrom Strategy to Action
A visionA vision
To pursueTo pursue
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© The Delos Partnership 2007 page 18
Outline Plan Outline Plan
1. What are the key strategic activities which need to be addressed by process area ?
2. Who will take responsibility for the main strategic elements discussed today ?
3. When will a plan be available for all to sign on to ?
4. What is the ongoing structure for development of the vision and strategy into execution ?