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Transcript of archive.wppl.orgarchive.wppl.org/wphistory/PhilipCrosby/QualityIsFreeIfYou... · Quality is Free...
![Page 1: archive.wppl.orgarchive.wppl.org/wphistory/PhilipCrosby/QualityIsFreeIfYou... · Quality is Free — if you understand it By Philip B. Crosby Chairman and CEO, Philip Crosby Associates](https://reader031.fdocuments.net/reader031/viewer/2022031101/5ba12a7609d3f2b16a8bce9d/html5/thumbnails/1.jpg)
![Page 2: archive.wppl.orgarchive.wppl.org/wphistory/PhilipCrosby/QualityIsFreeIfYou... · Quality is Free — if you understand it By Philip B. Crosby Chairman and CEO, Philip Crosby Associates](https://reader031.fdocuments.net/reader031/viewer/2022031101/5ba12a7609d3f2b16a8bce9d/html5/thumbnails/2.jpg)
![Page 3: archive.wppl.orgarchive.wppl.org/wphistory/PhilipCrosby/QualityIsFreeIfYou... · Quality is Free — if you understand it By Philip B. Crosby Chairman and CEO, Philip Crosby Associates](https://reader031.fdocuments.net/reader031/viewer/2022031101/5ba12a7609d3f2b16a8bce9d/html5/thumbnails/3.jpg)
![Page 4: archive.wppl.orgarchive.wppl.org/wphistory/PhilipCrosby/QualityIsFreeIfYou... · Quality is Free — if you understand it By Philip B. Crosby Chairman and CEO, Philip Crosby Associates](https://reader031.fdocuments.net/reader031/viewer/2022031101/5ba12a7609d3f2b16a8bce9d/html5/thumbnails/4.jpg)