& DEVELOPMENT Computer Training sessions will be held at the Computer Training Room, 555 County...

AUGUST 2018 – JUNE 2019

Creating a Culture of Continuous Learning

Sign up for training at www.smcgov.org/LMS This annual Guide provides you with an array of diverse training opportunities

to help you customize your training and skill development plan for the upcoming year.

At-A-Glance Training Guide for County of San Mateo Employees

& DEVELOPMENT

http://www.smcgov.org/LMS

2

❖ Certificate will be awarded after completion of all 5

sessions.

Career Planning and Development (For Any Employee)

September 19, 2018 8:30 AM-4:00 PM

555 Marshall St., Redwood City

Instructor: Anne Weiss Fee: N/A (Budgeted)

Networking for Success (For Any Employee)

September 19, 2018 8:30 AM-12:30 PM

February 6, 2019 8:30 AM-12:30 PM

Room 402, 455 County Center (4th floor), Redwood City

Instructor: Zakiya Khalfani Fee: N/A (Budgeted)

Nuts and Bolts of Applying for a County Position (For

SM County Employees Only)

November 14, 2018 1:30 PM-4:30 PM


April 16, 2019 1:30 PM-4:30 PM


Instructor(s): Recruitment Staff Fee: N/A (Budgeted)

Presenting Yourself Effectively in a Civil Service

Interview Process (For Any Employee)

September 12 & 20, 2018 8:30 AM-4:30 PM


October 16 & 23, 2018 8:30 AM-4:30 PM

January 24 & 31, 2019 8:30 AM-4:30 PM

Room 101, 455 County Center (1st floor), Redwood City

March 13 & 20, 2019 8:30 AM-4:30 PM

Classroom 2, 222 W. 39th Avenue (2nd floor), (SMMC),

San Mateo

May 9 & 15, 2019 8:30 AM-4:30 PM


June 5 & 12, 2019 8:30 AM-4:30 PM


Instructor(s): Recruitment Staff Fee: N/A (Budgeted)

❖ Stepping Up and Leading Up Academy (SULU) (For


Session 1: Building Self-Awareness

August 29, 2018 8:30 AM-12:00 PM


March 20, 2019 8:30 AM-12:00 PM


Instructor(s): Anne Weiss & Gabe Aponte

Session 2: Understanding the Power of Effective

Communication

September 6, 2018 8:30 AM-12:00 PM


April 3, 2019 8:30 AM-12:00 PM



Career Planning & Development

Meet the County’s 20-Hour Training Policy by signing up for training today!

The County initiated a 20-Hour Training Policy to further develop and promote a highly skilled workforce that values

continuous learning and skill development. Additionally, Supervisors/Managers are required to take a minimum of 8 hours

of supervisory training as part of these 20 hours.

On-To learn more about the types of training that can be applied towards your 20 hours, go to: hr.smcgov.org/20-hour-training-policy

Accessing LMS – Easier than ever!

Access LMS via single-sign-on (Okta)! Use the same user name and password you

use to log into your computer.

Access today at www.smcgov.org/LMS

http://hr.smcgov.org/20-hour-training-policy


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Session 3: Leadership & Building Relationships

September 18, 2018 8:30 AM-12:00 PM

April 17, 2019 8:30 AM-12:00 PM


Instructor(s): Gabe Aponte & Jim Delia

Session 4: Developing SMART Goals for Success

October 2, 2018 8:30 AM-12:00 PM


May 1, 2019 8:30 AM-12:00 PM



Session 5: Creating Action

October 24, 2018 8:30 AM-12:00 PM


May 22, 2019 8:30 AM-12:00 PM



Fee: N/A (Budgeted)

Workplace Success (For Any Employee)

November 28, 2018 8:30 AM-4:30 PM


March 21, 2019 8:30 AM-4:30 PM

Jupiter Room, 264 Harbor Blvd., Bldg. A (Housing),

Belmont


All Computer Training sessions will be held at the

Computer Training Room, 555 County Center (4th

floor), Redwood City.

Excel Introduction 2013/2016 (For Any Employee) - NEW

September 11 & 13, 2018 8:30 AM-12:30 PM

October 2 & 4, 2018 8:30 AM-12:30 PM

November 6 & 8, 2018 8:30 AM-12:30 PM

December 4 & 6, 2018 8:30 AM-12:30 PM

January 8 & 10, 2019 8:30 AM-12:30 PM

February 5 & 7, 2019 8:30 AM-12:30 PM

March 5 & 7, 2019 8:30 AM-12:30 PM

April 2 & 4, 2019 8:30 AM-12:30 PM

April 30 & May 2, 2019 8:30 AM-12:30 PM

June 4 & 6, 2019 8:30 AM-12:30 PM

Instructor: Advanced PC Concepts Fee: $115

Excel Intermediate 2013/2016 (For Any Employee) - NEW

September 18 & 20, 2018 8:30 AM-12:30 PM

October 9 & 11, 2018 8:30 AM-12:30 PM

Oct. 30 & Nov. 1, 2018 8:30 AM-12:30 PM

November 27 & 29, 2018 8:30 AM-12:30 PM

December 10 & 12, 2018 8:30 AM-12:30 PM

January 15 & 17, 2019 8:30 AM-12:30 PM

February 4 & 6, 2019 8:30 AM-12:30 PM

February 26 & 28, 2019 8:30 AM-12:30 PM

March 19 & 21, 2019 8:30 AM-12:30 PM

April 9 & 11, 2019 8:30 AM-12:30 PM

May 7 & 9, 2019 8:30 AM-12:30 PM

May 28 & 30, 2019 8:30 AM-12:30 PM


Excel Advanced 2013/2016 (For Any Employee) - NEW

September 25 & 27, 2018 8:30 AM-12:30 PM

October 23 & 25, 2018 8:30 AM-12:30 PM

December 3 & 5, 2018 8:30 AM-12:30 PM

January 22 & 24, 2019 8:30 AM-12:30 PM

February 19 & 21, 2019 8:30 AM-12:30 PM

March 26 & 28, 2019 8:30 AM-12:30 PM

April 29 & May 1, 2019 8:30 AM-12:30 PM

June 11 & 13, 2019 8:30 AM-12:30 PM


Excel Calculations 2013/2016 (For Any Employee) - NEW

October 16 & 22, 2018 8:30 AM-12:30 PM

January 14 & 16, 2019 8:30 AM-12:30 PM

March 18 & 20, 2019 8:30 AM-12:30 PM

May 21 & 23, 2019 8:30 AM-12:30 PM


Getting Up to Speed with PowerPoint 2013/2016 -

Introductory Course (For Any Employee) - NEW

September 10, 2018 8:30 AM-12:30 PM

March 4, 2019 8:30 AM-12:30 PM


PowerPoint Intermediate/Advanced 2013/2016 (For Any

Employee) - NEW

November 14, 2018 8:30 AM-12:30 PM

May 13, 2019 8:30 AM-12:30 PM


OneNote 2013/2016 Quick Start (For Any Employee) - NEW

March 27, 2019 8:30 AM-11:30 AM


Computer Training

4

Outlook Essentials 2013/2016 (For Any Employee) - NEW

September 24, 2018 8:30 AM-12:30 PM

October 29, 2018 8:30 AM-12:30 PM

December 11, 2018 8:30 AM-12:30 PM

January 23, 2019 8:30 AM-12:30 PM

March 6, 2019 8:30 AM-12:30 PM

April 8, 2019 8:30 AM-12:30 PM

May 15, 2019 8:30 AM-12:30 PM

June 10, 2019 8:30 AM-12:30 PM


Skype for Business (For SM County Employees Only)

October 24, 2018 10:00 AM-11:30 AM

March 25, 2019 10:00 AM-11:30 AM


Word Introduction 2013/2016 (For Any Employee) - NEW

September 17 & 19, 2018 8:30 AM-12:30 PM

February 11 & 13, 2019 8:30 AM-12:30 PM

April 15 & 17, 2019 8:30 AM-12:30 PM


Word Intermediate 2013/2016 (For Any Employee) - NEW

October 15 & 17, 2018 8:30 AM-12:30 PM

March 11 & 13, 2019 8:30 AM-12:30 PM

May 6 & 8, 2019 8:30 AM-12:30 PM


Word Advanced 2013/2016 (For Any Employee) - NEW

November 5 & 7, 2018 8:30 AM-12:30 PM

June 3 & 5, 2019 8:30 AM-12:30 PM


Part of the Customer Service Excellence certificate

program. See hr.smcgov.org/certificate-programs for

more info.

Active Listening (For Any Employee)

December 12, 2018 8:30 AM-12:30 PM


Belmont

June 27, 2019 8:30 AM-12:30 PM


Instructor: Jim Delia Fee: N/A (Budgeted)

Conflict Resolution: Dealing with Difficult People (For

Any Employee)

September 17, 2018 8:30 AM-4:30 PM

February 20, 2019 8:30 AM-4:30 PM



Exceptional Customer Service: Putting People First in

the Public Sector (For Any Employee)

December 11, 2018 8:30 AM-12:30 PM


Instructor: Craig Harrison Fee: N/A (Budgeted)

Powerful Telephone Skills (For Any Employee)

October 11, 2018 8:30 AM-12:00 PM



Customer Service

Did you know the County offers computer training

videos on a variety of applications, including the

Microsoft Office suite?

To access these short, five-minute video courses, click

on the “BrainStorm QuickHelp” tile on your Okta

dashboard.

BRAINSTORM QUICKHELP VIDEOS

5

Serving Multi-Generational Customers (For Any

Employee)

March 7, 2019 8:30 AM-12:30 PM


Instructor: Patricia Haddock Fee: N/A (Budgeted)

The Customer Care Approach to Customer Service (For

Any Employee)

May 9, 2019 8:30 AM-12:30 PM



ICS-100 and IS-700 (For SM County Employees Only)

August 8, 2018 8:30 AM-11:30 AM

November 1, 2018 8:30 AM-11:30 AM


January 16, 2019 8:30 AM-11:30 AM

Room 100, 225 W. 37th Avenue (Health), San Mateo

March 7, 2019 8:30 AM-11:30 AM

Classrooms 1 & 2, 222 W. 39th Avenue (2nd floor),

(SMMC), San Mateo

May 9, 2019 8:30 AM-11:30 AM


Instructor(s): OES Staff Fee: N/A (Budgeted)

Emergency Planning (JJ Keller) (For Any Employee)

Accessible via the LMS Career Site at www.smcgov.org/LMS

Emergency Preparedness and Response (JJ Keller)

(For Any Employee)


FEMA ICS-100, Introduction to the Incident Command

System (For Any Employee)


FEMA IS-700, National Incident Management System

(NIMS), An Introduction (For Any Employee)


Disaster Service Worker Training and Emergency

Preparedness (For Any Employee)


Personal Safety and Disaster Preparedness (For Any

Employee)


The Big Five Immediate Emergency Response Actions

(For Any Employee)


How to Thrive in a Changing Diverse Workplace: Essential Strategies Every Supervisor/Manager Should

Know (For Supervisors and Managers)

November 15, 2018 1:30 PM-4:30 PM

March 28, 2019 1:30 PM-4:30 PM


Instructor: Michelle Park Fee: N/A (Budgeted)

Recognizing and Valuing Our Differences (For Any

Employee)

October 25, 2018 8:30 AM-12:00 PM



Working with Multi-Generations at the Workplace (For

Any Employee)

April 2, 2019 8:30 AM-12:30 PM



Sessions listed below will be held in Room 101 at 455

County Center, 1st floor, Redwood City. A certificate

will be awarded following the completion of all 4 sessions.

Essential Supervisory Skills (ESS) - Coaching for Performance and Development (For SM County

Supervisors and Managers Only)

May 21, 2019 8:30 AM-12:30 PM

Instructor(s): Kim Cagno & John Keene

June 26, 2019 8:30 AM-12:30 PM

Instructor(s): Peggy Jensen & Jim Delia

Essential Supervisory Skills (ESS) - Providing Effective Feedback to Guide Performance (For SM County


May 29, 2019 8:30 AM-12:30 PM


June 25, 2019 8:30 AM-12:30 PM

Instructor(s): John Keene & Conrad Fernandes

Disaster Service Preparedness

Diversity / Cultural Competency

Essential Supervisor Skills Program








6

Essential Supervisory Skills (ESS) - Setting Goals to Achieve Performance and Development (For SM County


April 9, 2019 8:30 AM-12:30 PM

May 7, 2019 8:30 AM-12:30 PM


Essential Supervisory Skills (ESS) - Preparing Meaningful Performance Evaluations (For SM County


June 11, 2019 8:30 AM-12:30 PM

Instructor(s): Employee & Labor Relations Staff

LMS Basics (For LMS Administrators Only)

August 30, 2018 1:30 PM-4:00 PM

Computer Lab, 2000 Alameda de las Pulgas (Family

Health), San Mateo

November 29, 2018 1:30 PM-4:00 PM

Computer Training Room, 555 County Center (4th floor),

Redwood City

March 21, 2019 1:30 PM-4:00 PM

Computer Lab, 222 W. 39th Avenue (2nd floor), (SMMC),

San Mateo

June 13, 2019 1:30 PM-4:00 PM


Redwood City

Instructor: Gabe Aponte Fee: N/A (Budgeted)

LMS Advanced (For LMS Administrators Only)

September 13, 2018 1:30 PM-4:00 PM

Computer Lab, 2000 Alameda de las Pulgas (Family

Health), San Mateo

December 13, 2018 1:30 PM-4:00 PM


Redwood City

April 11, 2019 1:30 PM-4:00 PM

Computer Lab, 222 W. 39th Avenue (2nd floor), (SMMC),

San Mateo

June 27, 2019 1:30 PM-4:00 PM


Redwood City

Instructor: Gabe Aponte Fee: N/A (Budgeted)

OHC - Hiring Manager/Approver Training (For SM

County Hiring Managers/Supervisors Only)

To register for this class, contact Michelle Kuka at

[email protected].

OHC - HR Liaison Training (For SM County Payroll/

Personnel Staff Only)

To register for this class, contact Michelle Kuka at

[email protected].

Workday Employee Self-Service (For SM County

Employees Only)


Workday: Reports (For SM County Employees Only)


Workday Supervisor/Manager Self-Service (For SM

County Employees Only)


Communicating Expectations (For SM County


September 12, 2018 10:00 AM-12:00 PM


Instructor(s): ELR Staff Fee: N/A (Budgeted)

Finance and Administration

HR Management

The Management Development Program (MDP) is a year-long series of

monthly interactive sessions led by our top County executives to enhance a

manager’s understanding of current County practices and operations

while developing and practicing essential leadership skills.

If you are interested in participating in MDP, look for email

announcements starting in October.

MANAGEMENT DEVELOPMENT PROGRAM

mailto:[email protected]





7

Difficult Conversations (For SM County Supervisors and

Managers Only)

June 20, 2019 2:00 PM-4:00 PM



Effective 1:1 Meetings (For SM County Supervisors and

Managers Only)

December 13, 2018 2:00 PM-4:00 PM



Employee Documentation (For SM County Supervisors

and Managers Only)

March 19, 2019 10:00 AM-12:00 PM

Classroom 1, 222 W. 39th Avenue (2nd floor), (SMMC),

San Mateo


Hiring, Building & Retaining a Skilled Workforce (For

SM County Supervisors and Managers Only)

February 28, 2019 8:30 AM-4:30 PM


Instructor: Michelle Kuka Fee: N/A (Budgeted)

HR Basics (For SM County Supervisors and Managers

Only)

January 17, 2019 1:00 PM-4:00 PM



Labor Relations (For SM County Supervisors and

Managers Only)

March 6, 2019 8:30 AM-12:00 PM



Managing Absenteeism (For SM County Supervisors and

Managers Only)

November 6, 2018 9:00 AM-12:00 PM

June 4, 2019 9:00 AM-12:00 PM


Instructor(s): ELR Staff & Janine Keller

Fee: N/A (Budgeted)

Managing Disabilities in the Workplace (For SM County


To register for this class, contact Janine Keller at

[email protected].

Risk Management for the Supervisor/Manager (For SM

County Supervisors and Managers Only)

To register for this class, contact Faiza Steele at

[email protected].

Supervisor's Guide to Progressive Discipline (For SM

County Supervisors and Managers Only)

April 18, 2019 9:00 AM-3:00 PM



Workers' Compensation (For SM County Supervisors and

Managers Only)

To register for this class, contact Faiza Steele at

[email protected].

ABCs of Supervising Others (For Leads, Supervisors,

and Managers)

October 1, 2018 8:30 AM-4:30 PM

February 14, 2019 8:30 AM-4:30 PM



Build Productive Teams through Improved

Communication (For Leads, Supervisors, and Managers)

September 19, 2018 8:30 AM-12:30 PM


February 21, 2019 8:30 AM-12:30 PM


Instructor: Dianne Faieta Fee: N/A (Budgeted)

Building and Cultivating Trust for Leaders (For

Supervisors and Managers)

May 8, 2019 8:30 AM-12:30 PM



Cal-ICMA Webinar: Recognize and Eliminate Bias: Keys to Being a Better Leader and Team Player (For Any

Employee)

September 19, 2018 10:00 AM-11:30 AM

Instructor(s): Cal-ICMA Fee: N/A (Budgeted)

To access, visit icma.org/en/ca/programs/coaching at the

date/time listed above and click on the webinar title.

Leadership Development




http://icma.org/en/ca/programs/coaching

8

Cal-ICMA Webinar: Taking Smart Risks and

Rebounding From Setbacks (For Any Employee)

October 25, 2018 10:30 AM-12:00 PM




Cal-ICMA Webinar: Gaining Project Support from Your Team, Elected Officials, and the Public (For Any

Employee)

November 14, 2018 11:00 AM-12:30 PM




Change and Innovation (For Supervisors and Managers)

March 26, 2019 8:30 AM-12:30 PM



Change Leadership (For Any Employee)

February 5, 2019 8:30 AM-4:30 PM



Coaching Others to Manage Conflict (For Leads,

Supervisors, and Managers)

October 17, 2018 8:30 AM-12:30 PM


Instructor: Joanne Bond Fee: N/A (Budgeted)

Creating Successful Staff Retreats (For Supervisors and

Managers)

March 5, 2019 8:30 AM-12:30 PM



Effective Communication for Supervisors (JJ Keller)

(For SM County Supervisors Only)


Facilitation and Meeting Management (For Supervisors

and Managers)

November 5, 2018 8:30 AM-4:30 PM



How to Keep Your Employees Involved and Engaged

(For Supervisors and Managers) - NEW

December 6, 2018 8:30 AM-12:30 PM


June 12, 2019 8:30 AM-12:30 PM



Leadership Advantage 3.0 (For SM County Supervisors

and Managers Only)


Leadership Basics (For Leads, Supervisors, and

Managers)

March 6, 2019 8:30 AM-12:30 PM



Leading Multi-Generational Teams (For Any Employee)

February 7, 2019 8:30 AM-12:30 PM



Leading Today’s Workforce through Motivation and

Engagement (For Supervisors and Managers)

March 12, 2019 8:30 AM-12:30 PM



Political Astuteness/Savvy (For Leads, Supervisors, and

Managers)

April 4, 2019 1:30 PM-4:30 PM


Instructor: Mary Welch Fee: N/A (Budgeted)

Skills for Collaborative Leadership (For Any Employee)

November 29, 2018 8:30 AM-4:30 PM


Instructor: Nicole Schapiro Fee: N/A (Budgeted)

Supervision 101: What All New Supervisors Need to Know (For Newly Appointed Leads, Supervisors, and

Managers)

September 13, 2018 8:30 AM-4:30 PM


January 17, 2019 8:30 AM-4:30 PM

March 27, 2019 8:30 AM-4:30 PM

June 13, 2019 8:30 AM-4:30 PM



Team Building for Supervisors (JJ Keller) (For SM

County Supervisors Only)







9

Part of the Public Sector Professional certificate program.

See hr.smcgov.org/certificate-programs for more info.

Part of the Customer Service Excellence certificate program. See hr.smcgov.org/certificate-programs for more

info.

Building Effective Workplace Relationships (For Any

Employee)

September 12, 2018 8:30 AM-12:30 PM


February 26, 2019 8:30 AM-12:30 PM


Belmont


Communication and Conflict Resolution: The Basics

(For SM County Employees Only) - NEW

April 25, 2019 1:00 PM-5:00 PM


Instructor: PCRC Fee: N/A (Budgeted)

Credibility: How to Earn and Keep It (For Any Employee)

September 20, 2018 8:30 AM-12:30 PM


February 6, 2019 8:30 AM-12:30 PM



Decision-Making Skills – Adapting to Uncertainty (For

Any Employee)

October 31, 2018 8:30 AM-12:30 PM

April 11, 2019 8:30 AM-12:30 PM



Decisiveness (For Any Employee)

October 31, 2018 8:30 AM-12:30 PM


Belmont

April 24, 2019 8:30 AM-12:30 PM



Develop as a Professional (For Any Employee)

January 16, 2019 8:30 AM-4:30 PM


June 20, 2019 8:30 AM-4:30 PM


Belmont


Developing Effective Project Proposals and Workplans

(For Project Managers)

May 7, 2019 8:30 AM-4:30 PM



Developing Your Emotional Intelligence for Greater

Success (For Leads, Supervisors, and Managers) - NEW

October 30, 2018 9:00 AM-11:00 AM


April 10, 2019 9:00 AM-11:00 AM


Instructor: Donna Vaillancourt Fee: N/A (Budgeted)

Professional Development

The Regional Training Consortium offers a variety of

trainings in various topics. Trainings are hosted by

the 20 member agencies of local cities, special

districts, and the County of San Mateo.

Watch your e-mail for announcements about special

training opportunities that may interest you!

REGIONAL TRAINING & DEVELOPMENT CONSORTIUM FOR PUBLIC AGENCIES

10

Effective Communication for Employees (JJ Keller) (For



Effective Public Speaking (For SM County Employees

Only)

September 17 & 18, 2018 Day 1: 8:30 AM-4:30 PM

Day 2: 8:30 AM-12:30 PM

Board Chambers, 400 County Center (1st floor),

Redwood City

December 3 & 4, 2018 Day 1: 8:30 AM-4:30 PM

Day 2: 8:30 AM-12:30 PM


March 13 & 14, 2019 Day 1: 8:30 AM-4:30 PM

Day 2: 8:30 AM-12:30 PM

June 12 & 13, 2019 Day 1: 8:30 AM-4:30 PM

Day 2: 8:30 AM-12:30 PM

Board Chambers, 400 County Center (1st floor),

Redwood City

Instructor: Gloria Cohn Fee: N/A (Budgeted)

Emotional Intelligence Skills Training (For Any

Employee)

October 1, 2018 8:30 AM-12:30 PM


February 6, 2019 1:00 PM-5:00 PM


Belmont

April 25, 2019 1:00 PM-5:00 PM



Enhancing Trust by Communicating with Tact and

Professionalism (For Any Employee) - NEW

September 27, 2018 8:30 AM-12:30 PM


March 14, 2019 8:30 AM-12:30 PM



Essentials of Project Management (For Any Employee

Who Manages Projects)

November 1, 2018 8:30 AM-12:30 PM


May 2, 2019 8:30 AM-12:30 PM


Belmont


How to Be Happier at Work (For Any Employee) - NEW

November 5, 2018 8:30 AM-12:30 PM


May 8, 2019 8:30 AM-12:30 PM



Leading Positive Change (For Any Employee)

February 13, 2019 1:00 PM-5:00 PM


Instructor: Stewart Levine Fee: N/A (Budgeted)

Managing Pressure and Maintaining Balance (For Any

Employee) - NEW

December 3, 2018 8:30 AM-12:30 PM


April 11, 2019 8:30 AM-12:30 PM



Managing Up (For Any Employee) - NEW

January 24, 2019 1:30 PM-4:30 PM



Managing Your Change (For Any Employee)

May 16, 2019 8:30 AM-12:30 PM



Mastering the Communication Process (For Any

Employee)

January 10, 2019 8:30 AM-12:30 PM


Belmont

Maps and directions to all

training locations are available

at hr.smcgov.org/maps


http://hr.smcgov.org/maps

11

May 30, 2019 8:30 AM-12:30 PM



Maximizing Your Personal Effectiveness (For Any

Employee)

November 8, 2018 8:30 AM-12:30 PM


Belmont


Meetings Made Fun and Easy (For Any Employee)

April 3, 2019 8:30 AM-12:30 PM



Relationship Management (For Any Employee)

February 27, 2019 8:30 AM-12:30 PM


Instructor: Joanne Bond Fee: N/A (Budgeted)

Resolving Conflict with Difficult Personalities (For Any

Employee)

November 15, 2018 8:30 AM-12:30 PM


February 26, 2019 1:00 PM-5:00 PM


Instructor: Stewart Levine Fee: N/A (Budgeted)

Strategies for Changing Times (For Any Employee)

April 18, 2019 8:30 AM-4:30 PM


Belmont

Instructor: Nicole Schapiro Fee: N/A (Budgeted)

Taking the Step Up to Supervisor (For Any Employee)

November 28, 2018 8:30 AM-4:30 PM

May 15, 2019 8:30 AM-4:30 PM



Team Building for Employees (JJ Keller) (For Any

Employee)


Time Management (For Any Employee)

October 15, 2018 9:00 AM-12:00 PM

March 13, 2019 9:00 AM-12:00 PM


Instructor: Jim Porter Fee: N/A (Budgeted)

To register for these classes, contact Azadeh Imandel at

[email protected].

Conducting Facility Safety Inspections (For Any

Employee)

Ergonomics for Department Ergonomics Coordinators

(For Department Ergonomic Coordinators Only)

Ergonomics for Supervisors and Managers (For

Supervisors and Managers)

Fire Prevention & Fire Extinguisher Use (For Any

Employee)

Supervisor Safety Responsibilities (For Supervisors and

Managers)

Health and Safety - Online Package (For Any Employee)


Safety

The Tuition Reimbursement Program is one of your most

valuable employee benefits!

Get reimbursed up to:

• $263 per class for courses under 3 units

• $438 for 3+ unit classes

• $50 per course for book(s) reimbursement.

To learn more about the County’s Tuition Reimbursement program, go to:

hr.smcgov.org/tuition-reimbursement-program.




12

Part of the Business Writing Essentials certificate

program. See hr.smcgov.org/certificate-programs for

more info.

Better Reading and Writing (For Any Employee)

October 3, 2018 8:30 AM-4:30 PM


March 7, 2019 8:30 AM-4:30 PM


Instructor: Neal Doten Fee: N/A (Budgeted)

Business Writing Basics (For Any Employee)

September 25, 2018 8:30 AM-4:30 PM


February 11, 2019 8:30 AM-4:30 PM



Delivering Customer Service in Writing (For Any

Employee)

December 12, 2018 8:30 AM-12:30 PM


March 12, 2019 8:30 AM-12:30 PM



Editing and Proofreading (For Any Employee)

October 29, 2018 8:30 AM-12:30 PM


April 4, 2019 8:30 AM-12:30 PM


Belmont


Get to the Point! (For Any Employee)

October 4, 2018 8:30 AM-4:30 PM


May 22, 2019 8:30 AM-4:30 PM


Belmont

Instructor: Barbara Nelson Fee: N/A (Budgeted)

Write Right! Baseline Business Writing Skills (For Any

Employee)

September 24, 2018 8:30 AM-4:30 PM


April 10, 2019 8:30 AM-4:30 PM


Instructor: Barbara Nelson Fee: N/A (Budgeted)

Written Communication

Over 90 new Skillsoft online trainings on a variety of topics:

And over 200 JJ Keller Online Health and Safety courses continue to be offered!

To sign up, access the LMS Career site via Okta at smcgov.okta.com, click on the Browse

button, and under Subject on the left-hand side of the screen, click Online Training.

OVER 290 ONLINE WORKPLACE TRAININGS AVAILABLE!

Microsoft Office 2016 (Excel, Word,

PowerPoint training)

Communication

Team Building

Developing Your Emotional Intelligence

Effective Business Writing

Customer Service

...and much, much more!

https://smcgov.okta.com/

13

Computer Training:

• Excel Introduction 2013/2016

• Excel Intermediate 2013/2016

• Excel Advanced 2013/2016

• Excel Calculations 2013/2016

• Getting Up to Speed with PowerPoint

2013/2016

• PowerPoint Intermediate/Advanced

2013/2016

• OneNote 2013/2016 Quick Start

• Outlook Essentials 2013/2016

• Word Introduction 2013/2016

• Word Intermediate 2013/2016

• Word Advanced 2013/2016

Leadership Development:

• How to Keep Your Employees Involved

and Engaged

Professional Development

• Communication and Conflict Resolution:

The Basics

• Developing Your Emotional Intelligence

for Greater Success

• Enhancing Trust by Communicating with

Tact and Professionalism

• How to Be Happier at Work

• Managing Pressure and Maintaining

Balance

• Managing Up

New Offerings!

• Academies for all levels of staff

• Cal-ICMA

• Certificate Programs

Business Writing Essentials

Customer Service Excellence

Public Sector Professional

• Core Competencies

• Developmental Activities & Self Assessments

• Essential Supervisor Skills (ESS) Program

• Leadership Advantage 3.0 (Online resources for supervisors and managers)

• Liebert Cassidy Whitmore (LCW) Consortium

• Management Development Program (MDP)

• Manager/Supervisor Leadership Training Matrix

• Regional Training and Development Consortium Programs

• Skillsoft and JJ Keller Online Health and Safety Training

• Stepping Up and Leading Up Academy

• Supervisor Online Support (S.O.S.)

• Tuition Reimbursement Program ...and much, much more!

Visit the HR-Training website at hr.smcgov.org/training

to learn more about:

http://hr.smcgov.org/training

14

Contact your LMS administrator for LMS questions/assistance. The most up-to-date version of this list can be found at – hr.smcgov.org/county-lms-administrators

County LMS Administrators

Assessor-Clerk-Recorder-Elections

Julieta Fernandez ....................... (650) 363-4779

Child Support Services

Sherrie Ramos ............................ (650) 363-4818

Ray King ..................................... (650) 363-1910

Controller

Jeremy Reyes ............................. (650) 363-4777

Rose Rushworth ......................... (650) 363-4778

Coroner

Emily Tauscher ........................... (650) 312-5223

County Counsel

Shirley Lectura ............................ (650) 363-4684

Heather Hardy ............................. (650) 363-4679

County Manager’s Office/Board of Supervisors

Alicia Garcia ................................ (650) 363-4634

Agriculture/Weights & Measures

Maria Luna .................................. (650) 363-4700

Public Safety Communications

Robert Bustichi ........................... (650) 363-4342

Elise Moeck ................................ (650) 363-4615

Revenue Services

Laura Williams ............................. (650) 363-4977

District Attorney

Debbie Padilla ............................. (650) 363-4685

Andy Sedik ................................. (650) 363-4871

Health System

Aging & Adult Services

Maira Mendoza ........................... (650) 573-4236

Elizabeth Schlief ......................... (650) 573-3910

Behavioral Health & Recovery Services

Moetoto Mati ............................... (650) 573-2495

Nicola Freeman .......................... (650) 573-2773

Erica Britton ................................ (650) 372-6153

Elise Cabilatazan ........................ (650) 573-2610

Correctional Health

Joanna Nuevo ............................ (650) 363-4152

Monita Naicker ............................ (650) 363-7875

Ericka Letona .............................. (650) 599-7845

Emergency Medical Services

Theresa Smith ............................ (650) 573-3782

Environmental Health

Joseph Padilla ............................ (650) 372-6234

Jean DeTar .................................. (650) 372-6263

Family Health

Jazmine Bergeron ...................... (650) 372-6241

Laurie Washer ............................ (650) 372-6222

Rachelle Salvana ........................ (650) 616-2528

Araceli Martinez .......................... (650) 573-3606

Health Administration

Wanda Showaker ....................... (650) 573-2263

Health IT

Wanda Showaker ....................... (650) 573-2263

LEAP Institute

Mary Brinig ................................. (650) 573-2945

15

Public Health, Policy & Planning

Wanda Showaker ......................... (650) 573-2263

San Mateo Medical Center

Akram Cader ............................... (650) 573-2271

Martha Elias ................................ (650) 573-3988

Cynthia Delmo ............................. (650) 573-2437

Stacy Glocke ............................... (650) 573-2671

Jessica Frihart ............................. (650) 573-5044

Housing

Larisa Margulis ............................ (650) 802-3379

Norman Pascoe .......................... (650) 802-5008

Human Resources

Debbie Kong ............................... (650) 363-1915

Ezrah Cambe ............................... (650) 599-1151

Rose San Juan ............................ (650) 363-4948

Human Services Agency

Kathy Merlo ................................. (650) 802-7965

Pamela Storm .............................. (650) 802-7941

Desi Tafoya ................................. (650) 802-7974

Robert Burnett .............................. (650) 802-7648

Information Services

Emmanuel Ufot ............................ (650) 599-7499

Vanita Narayan ............................ (650) 207-1940

Shawn Yu .................................... (650) 599-7468

Library

Karina Labrenz ............................ (650) 312-8822

Wesley Price ................................ (650) 312-5266

Office of Sustainability

Lourdes Catoc ............................. (650) 599-1394

Mike Bolander ............................. (650) 363-4791

Parks

Francesca Nielsen ....................... (650) 599-1466

Erika Dueñas ............................... (650) 599-1391

Planning & Building

Madeleine Payumo ...................... (650) 599-7311

Probation

Ralph McGill ................................ (650) 599-1678

Kay Chao .................................... (650) 312-8982

Public Works

Krysta Caronongan ..................... (650) 599-1442

Rana Naser ................................. (650) 599-7302

SamCERA

Gladys Smith ............................... (650) 363-4821

Natasha Jeong ............................. (650) 599-1231

Sheriff’s Office

Gina Sheridan ............................. (650) 573-2520

Jennifer Prado ............................. (650) 363-4530

Tax Collector/Treasurer

Bahar Ghiassy ............................ (650) 363-4398

Tiffany Htwe ................................ (650) 599-1239

County LMS Administrators ~ Continued

• Access the easy-to-use LMS User Guide covering a

variety of “How to” topics

• Need LMS support? Contact your LMS Administrator:

hr.smcgov.org/county-lms-administrators

• Training for LMS Administrators:

LMS Basics and LMS Advanced (see p. 6)

...and much, much more!

Training & Development Division

County of San Mateo

Human Resources Department

455 County Center, 5th Floor | Redwood City, CA

Anne Weiss

Training & Development Manager

[email protected]

(650) 363-4845

Gabe Aponte

Management Analyst

[email protected]

(650) 363-4696

Debbie Kong

Human Resources Technician

[email protected]

(650) 363-1915

Ezrah Cambe

Human Resources Technician

[email protected]

(650) 599-1151

Rose San Juan

Interim Human Resources Technician

[email protected]

(650) 363-4948

Sam Ticas

Office Assistant

[email protected]

(650) 363-4966

Visit our website at hr.smcgov.org/training

for LMS support and resources:

Cancellation Policy All participants must withdraw at least three business days prior to the session’s start date to avoid a charge equivalent to the full session fee to their department/organization. No-shows and incompletes will be charged at the same rate.

Are you eligible to participate in the County’s training sessions?

Any San Mateo County employee, with supervisor approval, may register to attend.

hr.smcgov.org/training

http://hr.smcgov.org/county-lms-administrators







http://hr.smcgov.org/training

& DEVELOPMENT Computer Training sessions will be held at the Computer Training Room, 555 County...

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