IBM Kenexa BrassRing on Cloud

IBM Kenexa BrassRing on CloudRelease NotesApril 02, 2018

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This edition applies to April 2, 2018 Release of IBM Kenexa BrassRing on Cloud, Release 18.04.02 and to allsubsequent releases and modifications until otherwise indicated in new editions.

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© Copyright IBM Corp. 2015, 2018 iii

Contents

Terms and conditions for productdocumentation . . . . . . . . . . . iii

Introduction . . . . . . . . . . . . . 1Client Reminders . . . . . . . . . . . . . 1

NEW Send Communication - Upcoming Changes 1General Data Protection Regulation (GDPR) . . . 1Talent Acquisition Newsletter. . . . . . . . 2DATE CHANGE - IBM Kenexa SaaS offerings -Discontinuance of support of the TLS 1.0 SSLprotocol and SHA-1 ciphers suites: . . . . . . 2

Visible Changes . . . . . . . . . . . . . 4Responsive Apply . . . . . . . . . . . 4New User Interface . . . . . . . . . . . 6

Lead Manager . . . . . . . . . . . . . 8Configurable Changes . . . . . . . . . . . 9

Responsive Apply . . . . . . . . . . . 9New User Interface . . . . . . . . . . . 9Lead Manager . . . . . . . . . . . . 12

BrassRing Workbench . . . . . . . . . . . 12BrassRing Workbench Changes . . . . . . . 12

Notices . . . . . . . . . . . . . . 15Programming interface information . . . . . . 17Trademarks . . . . . . . . . . . . . . 17Terms and conditions for product documentation. . 17IBM Online Privacy Statement . . . . . . . . 17Safety and environmental notices . . . . . . . 17

© Copyright IBM Corp. 2015, 2018 v

Introduction

This document presents changes, both visible and configurable, included in the April 2, 2018 release ofIBM Kenexa® BrassRing® on Cloud and IBM Kenexa Lead Manager.

The objectives of this document are to:v Present feature enhancements and usability and performance improvements that are introduced in this

release.v Document changes in system requirements, if applicable.

Client RemindersThe Client Reminders section reminds clients of recently distributed important notices and links tocomprehensive documentation and training for the special features recently introduced.

NEW Send Communication - Upcoming ChangesIn release 18.01.08 (January), the Lead Manager NEW Send Communication feature was introduced as anoptional configuration. In the 18.04.30 release, the NEW Send Communication feature is beingreintroduced as a Visible Change. Introducing this feature as a Visible Change means that this featurewill be enabled for all clients as of April 30, 2018.

NEW Send CommunicationPreviously, clients could ask their IBM Representative to enable NEW Send Communication fortheir sites. On April 30, 2018 when this feature is enabled as a Visible change, all clients sites willbe automatically enabled. In order to prepare for the NEW Send Communication Visible change,clients need to update their communication templates in Watson Campaign Automation (WCA)and become familiar with the NEW Send Communication feature.

Clients can access the following NEW Send Commuication materials to review this feature.v BrassRing Release Notes Feature - contains feature description and configuration informationv Lead Manager Notices, Communications, Searches, Reports - eLearning Trainingsv Managing Communications - Watson Campaign Automation - eLearning Trainings

General Data Protection Regulation (GDPR)Notice: Clients are responsible for ensuring their own compliance with various laws and regulations,including the European Union General Data Protection Regulation (GDPR). Clients are solely responsiblefor obtaining advice of competent legal counsel as to the identification and interpretation of any relevantlaws and regulations that may affect the clients’ business and any actions the clients may need to take tocomply with such laws and regulations.

GDPR The products, services, and other capabilities described herein are not suitable for all clientsituations and may have restricted availability. IBM does not provide legal, accounting orauditing advice or represent or warrant that its services or products will ensure that clients are incompliance with any law or regulation.

IBM currently complies with privacy laws around the world. IBM is also preparing to complywith the European Union’s new General Data Protection Regulation (GDPR) that goes into effectin May 2018. IBM has established a global project to prepare for GDPR, both for our internalprocesses and for our commercial offerings.Preparing for GDPR ComplianceAs part of its GDPR project, we are enhancing our privacy by design. IBM is working to embeddata protection principles even more deeply into its business processes, with the objective thattechnical and organizational security measures limit, by default the amount and use of personal

© Copyright IBM Corp. 2015, 2018 1

data to what is specifically required. This work also strengthens controls to protect access topersonal data, including with respect to mobile applications that rely on default settings toprevent personal data from being inadvertently shared with others.

Preparing for GDPR ComplianceAs part of its GDPR project, we are enhancing our privacy by design. IBM is working to embeddata protection principles even more deeply into its business processes, with the objective thattechnical and organizational security measures limit, by default the amount and use of personaldata to what is specifically required. This work also strengthens controls to protect access topersonal data, including with respect to mobile applications that rely on default settings toprevent personal data from being inadvertently shared with others.

As part of IBM's GDPR compliance initiative, several Lead Manager enhancements will beavailable later in March providing clients with additional configuration options. See GDPR forLead Manager.

Talent Acquisition NewsletterPlease take a look at our latest Talent Acquisition Newsletter.

Talent Acquisition NewsletterThe news letter consists of information about latest BrassRing features, video interviews with thebrains behind the product and also easy-to-bite chunks of information that helps you to be moreproductive while using BrassRing. Please visit the latest Talent Management Newsletter.

DATE CHANGE - IBM Kenexa SaaS offerings - Discontinuance ofsupport of the TLS 1.0 SSL protocol and SHA-1 ciphers suites:

Dear IBM Customer,

We are writing as a follow up to a communication sent in November to remind you that IBM KenexaSaaS offerings will discontinue support of the TLS 1.0 SSL protocol and the following SHA-1 cipherssuites:

TLS_RSA_WITH_AES_128_CBC_SHA

TLS_RSA_WITH_3DES_EDE_CBC_SHA

TLS_ECDHE_RSA_WITH_3DES_EDE_CBC_SHA

This move is to align with security recommendations for TLS/SSL, as well as industry-wide decreasedusage and acceptance.

Note: Phase one is now in the Staging environment as of March 8, 2018. Clients can now test theirbrowsers and integrations. Do remember the TLS v1.0 and weak cipher disablement for is scheduled tobe in the Production environment in June 2018. The time period has been extended to allow more timefor clients to complete any required actions.

This will be a phased approach, first implemented in Staging environments March 2018, followed byProduction environments in June 2018. This will be done during each environment's monthlymaintenance window. Select this link to review specific maintenance dates for your data center. Clientscan now test this in their browsers or integrations using their Staging environments. See How do youknow your Browser Supports TLS 1.1 or 1.2?

Note: Please direct this notice to the technical contact who manages any integrations so they can bemade aware of this update.

2 IBM Kenexa BrassRing on Cloud: IBM Kenexa BrassRing on Cloud Release Notes April 02, 2018

SHA-Whaaaat?! What are these and how do they interact with my IBM Kenexa product?

TLS 1.0 SSL: TLS (Transport Layer Security) 1.0 SSL and its predecessor, Secure Sockets Layer (SSL), bothfrequently referred to as "SSL", are cryptographic protocols that provide communications security over acomputer network.

SHA-1: SHA-1 (Secure Hash Algorithm) forms part of several widely used security applications andprotocols, including TLS and SSL.

Together, SHA-1 and TLS 1.0 SSL are what makes secure interactions with other systems, (for example,integrations and APIs) possible.

Action May Be Required:

Alert of Change to Supported Browser Versions: Microsoft, Google, Apple, and Mozilla have allannounced that their respective browsers would stop accepting SHA-1 SSL certificates in 2017. Therefore,we are updating our supported browsers and versions accordingly.

If your users are accessing IBM Kenexa SaaS offerings using one of the latest supported web browserversions, there should be no action required.

Customers using the following browser versions and above will not be impacted.v IE 11 (Release Date : 11/2013)v Edge 12 (Release Date : 7/2015)v FF 24 (Release Date : 8/2013)v Chrome 22 (Release Date : 7/2012)v Safari 7 (Release Date :10/2013)

Browser Support differs for Talent Suite and BrassRing products. As a reminder, the most recentversion of the Talent Suite supported browsers are documented here and the most recent version of theIBM Kenexa BrassRing supported browser document is on the Support Portal.

Integrations and API (BrassRing and Onboard only): If you are using any inbound integrations to IBM(such as HR Status Update or Custom PSE Integrations) or calling any published APIs, you will need toensure that the tooling, software, and servers on your side (for example, a client-provided web serviceend point) support TLS 1.1 and/or TLS 1.2. To do so, we recommend working with your technicalcontact and/or any third party provider to make any needed changes within your staging environmentprior to the staging update in March. Once the update is complete, you will then be able to test instaging, as well as reach out to IBM Kenexa to troubleshoot any issues.

If you have any questions, please do not hesitate to reach out to your Executive Partner. We alsoencourage you to consult with your peers on the IBM Kenexa Discussion Forum We thank you for yoursupport as we work to improve our systems!

Sincerely,

IBM Product Support

How do you know your Browser Supports TLS 1.1 or TLS 1.2 Protocols

To check if your browser can handle TLS v1.1 and v1.2, select https://www.ssllabs.com/ssltest/viewMyClient.html to open the SSL/TLS Capabilities of Your Browser web page.

When the page completes the test, scroll down to the Protocol Features section.

Introduction 3

v If Yes is displayed next to TLS 1.1 or TLS 1.2, your browser will continue to work as it currently doeswith Talent Suite and BrassRing applications.

v If your browser does not support TLS 1.1 and/or TLS 1.2 after the change in Talent Suite andBrassRing, you might see browser messages similar to the following:

Note: The verbiage and other content in the page might differ from browser vendor to browser vendorand even between the versions of a browser. Talent Suite and BrassRing applications do not displaycustom error messages itself since the error messages are handled by the browsers.

Chrome: This site can't provide a secure connection.Explorer: This page can't be displayed. In Internet Options, check to see if the Use TLS 1.1 orUse TLS 1.2 check boxes are selected in Advanced > .Explorer: Internet Explorer cannot display the webpage.Firefox: Secure Connection Failed.SSL connection error.

v If your browser does not have support for TLS 1.1 and/or TLS 1.2, check with your IT representativesin your organization for either updating your browser to the most current version that supports TLS1.1 and/or TLS 1.2 protocols or if your current version can be configured to add the support.

Visible ChangesThe current release of IBM Kenexa BrassRing on Cloud includes the following visible changes forBrassRing and IBM Kenexa Lead Manager.

Responsive ApplyThe current release includes the following visible changes for Responsive Apply. Visible changes alter theappearance or performance of the product without requiring any configuration. The changes areimmediately visible or available to users.

Responsive Apply - Error MessagingThis update improves the candidate experience by displaying informative page level errormessages in Responsive Apply Talent Gateways. When candidates apply for jobs, the page levelerror messages that are displayed for Work Experience and Education sections are notinformative. When a candidate provides more than one work experience or education, the pagelevel error messages that were previously displayed did not specify which field in these sectionshad an error and needed to be rectified. Starting this release, the page level error messagesprovide specific information about which field in which section needs attention. For example,when the candidate does not fill the job title field in the second work experience, the errormessage is now displayed as: Work Experience 2: Job Title - Required.

Figure 1. Protocol Features

Figure 2. Chrome Error Message: This site can't provide a secure connection

Figure 3. Firefox Error Message: Secure Connection Failed

Figure 4. Explorer Error Message: This page can't be displayed

4 IBM Kenexa BrassRing on Cloud: IBM Kenexa BrassRing on Cloud Release Notes April 02, 2018

RTC Internal Reference # 98843

Notifications - Saved Draft RemindersIn Responsive Apply, reminder notifications for applications saved in draft mode were beingdisplayed to candidates since release 18.01.08. However, when a notification is displayed for agroup of draft applications, the job titles were not being displayed in the notification card. Thejob reference number of only one of the jobs was being displayed. This behavior is adjustedduring release 18.03.05 and the job titles of all the jobs for which drafts were saved are displayedseparated by commas.

RTC Internal Reference # 99264

Previously, when a candidate saved a group of jobs as drafts, and one among the group expired,it was not notified to the candidate. This behavior is now adjusted. When candidates selectContinue on the reminder notification card, an alert message is displayed to the candidates alongwith the remaining drafts. The alert message One or more jobs in this group have expired andbeen removed. You can still finish applying to the other jobs. is displayed.

RTC Internal Reference # 99398

This change is a user experience-based enhancement in Save as Draft feature of the CandidateZone. When a candidate saves a job application as draft, then returns to the Candidate Zone andsaves application as a draft for the same job before the first draft expires, the first draft is deleted,and second draft is retained. However, if the candidate saves a couple of drafts for the same joband returns to the Candidate zone after the first draft has expired and tries to access it via theSaved Draft reminder notification, an error message is displayed. Starting release 18.03.05, in allscenarios where the candidate tries to access a saved draft, the latest draft is displayed to thecandidate instead of an error message.RTC Internal Reference # 99429

Responsive Apply - Send to Friend EmailCandidates have the option of sharing job-related information with their family and friends usingthe Send to Friend option if this is enabled for that specific Talent Gateway. Candidate providesan email address of a friend and sends the job information. When the recipient accesses the linkthat is received in the email, the header links were not being displayed. This behavior is adjustedand starting this release, the header links are displayed to the email recipient.

Introduction 5

RTC Internal Reference # 103027

New User InterfaceThe current release includes the following visible changes for the User Interface. Visible changes alter theappearance or performance of the product without requiring any configuration. The changes areimmediately visible or available to users.

Forms - MarginsBased on client feedback, the margin width of the pdf image of candidate forms is increased by0.5 inches. The horizontal and vertical margins of the PDF file are increased. The image pdf of acandidate form can be accessed by selecting a candidate from a candidate results page >selecting a specific form > selecting view image PDF within the form.

6 IBM Kenexa BrassRing on Cloud: IBM Kenexa BrassRing on Cloud Release Notes April 02, 2018

RTC Internal Reference # 101145.

Candidates - Add Notes to Multiple CandidatesAdding notes to multiple candidates at a time was previously not available in BrassRing New UIfor users. Starting this release, BrassRing users can add notes to multiple candidates either in thecandidate results grid or req folder. Candidate Search results > Actions > Select multiplecandidates > Add Notes

RTC Internal Reference # 98793

Translations - German Month NamesBased on a client request, the translated names of calendar months in German are updated.Following is the list of existing and updated month names:

Current IBM Translations Updated to

Jan. or Jän. Jan

Feb. Feb

März Mär

Apr. Apr

Mai Mai

Juni Jun

Juli Jul

Aug. Aug

Sept. Sep

Okt. Okt

Nov. Nov

Dez. Dez

RTC Internal Reference # 100163

Introduction 7

Lead ManagerThe current release of Lead Manager does include the following visible changes for Lead Manager.Visible changes alter the appearance or performance of the product without requiring any configuration.The changes are immediately visible or available to users.

Data Insight Tool - Lead Notes FieldData Insight Tool (DIT) now supports the Lead Manager Lead Notes field on the Lead Profile page. TheLead Notes field contains notes and comments that are entered by Lead Manager users.

Data Insight Tool - Lead Notes FieldLead Manager users can now add the Lead Notes field to their DIT reports.

RTC Internal Reference # 10074, 99974

Lead Manager Search - EnhancementsThe following search enhancements are now available for Lead Manager.

Search - Case SensitiveIn the search filter fields such as Campaign, Quick Search, and in multi-select custom fields, thesearch field now accepts upper and lowercase alphabetic characters. Previously, the search fieldonly searched on search entries that were entered in lowercase characters.

RTC Internal Reference # 100425

Other Search Enhancements

Lead Manager search now properly accept ampersands and accented characters in all searchfields.RTC Internal Reference # 100685, #102661

Lead Manager Help Link EnhancementLead Manager users can now select the Help link on the main menu to access the IBM KnowledgeCenter IBM Talent Management Solutions and Watson Talent page and browser to the Lead ManagerDocumentation page.

Lead Manager Help LinkLead Manager users selects Help on the Lead Manager main menu to open the The IBMKnowledge Center page, IBM Talent Management Solutions and Watson Talent that providesclients access to product documentation, training materials, release notes, interactive videos, andeLearning.

8 IBM Kenexa BrassRing on Cloud: IBM Kenexa BrassRing on Cloud Release Notes April 02, 2018

Note: Clients can access the Support Portal from the Knowledge Center page.

RAM EnhancementThe following enhancement is now available for the RAM trigger Add Leads to Lead Manager.

RAM Trigger - Add Leads to Lead ManagerWhen clients use the Add Lead RAM trigger to add leads to LM and the client has enabledGDPR, all the RAM added leads are set to Consent Provided. For more information on GDPRconfiguration in Lead Manager, see GDPR for Lead Manager.

Configurable ChangesThe current release of IBM Kenexa BrassRing on Cloud includes the following configurable features forBrassRing and IBM Kenexa Lead Manager. Configurable features must be configured or turned on to bevisible and available to users.

Responsive ApplyThe current release does not include any configurable changes for Responsive Apply. Configurablefeatures must be configured or turned on to be visible and available to users.

New User InterfaceThe current release includes the following configurable changes for New User Interface. Configurablefeatures must be configured or turned on to be visible and available to users.

Reqs - Diversity VisualizationStarting this release, BrassRing users with appropriate privileges can view more visualizationsspecific to requisitions. The new visualizations display diversity distribution information of therequisition. These visualizations do not have any actions and they provide overall distributionabout gender and race diversity in two different charts. For the users to be able to view the

Introduction 9

visualizations, they require the new user type privilege BrassRing Home page - View CandidateDiversity Distribution checked. This new user type privilege is added in the Workbench in thefollowing path:

Tools > Users > User types > Edit type permissions > Reports 2.

A new drop-down option Candidate Diversity Distribution is added in the visualization section within thecandidate results grid. When a user selects this option, the gender and race diversity visualization pie charts aredisplayed.

10 IBM Kenexa BrassRing on Cloud: IBM Kenexa BrassRing on Cloud Release Notes April 02, 2018

Note that the Others option includes the number of candidates that have not provided response,or have provided inconsistent responses.

How do Clients Get this Feature?Gender fields are configured in the existing standard reports config:Tools > Settings > Reports > Diversity Hire > Diversity breakdown > GenderWorkbench administrators can configure any candidate form field (both per req andsingle/multiple per candidate forms) that is Single-select or radio ONLY (query select, autofill ormulti-select are not available.)

Race fields are configured in the existing Standard reports config:Tools > Settings > Reports > Diversity Hire > Diversity breakdown > RaceWorkbench administrators can configure any candidate form field (both per req and no reqcontext forms) that is of types select, radio, single-select, multi-select, check box ONLY (queryselect or autofill not available)

Note: This feature is going to be released in the Staging environment during this release.RTC Internal Reference #96574

Help text is displayed upon mouse hover of the Help icon next to the Gender and Race headers. This text explainsthat the visualization is based on the data that is provided by the candidates in response to various questions askedby the client during the application process.

Introduction 11

Lead ManagerThe current release of Lead Manager does not include configurable changes for Lead Manager.Configurable features must be configured or turned on to be visible and available to users.

BrassRing WorkbenchThe current release of IBM Kenexa BrassRing on Cloud includes the following configurable features forIBM Kenexa BrassRing Workbench. Configurable features must be configured or turned on to be visibleand available to users.

BrassRing Workbench ChangesThis release introduces the following BrassRing Workbench configurable changes.

Responsive Talent Gateway- ConfigurationPreviously, the end of support for Classic Talent Gateways was announced and all clients wererequested to switch to responsive Talent Gateways. This effort is in alignment with thecontinuous endeavor to provide great candidate experience. Starting this release, when a FullTalent Gateway is created, the responsive features are enabled automatically. When a new FullTalent Gateway is created, the setting Talent Gateway Search Layout is set to the optionResponsive and disabled. The responsive layout is configured as per the default values. When thedefault options are unavailable, the following values are configured as the default values:v Header /Footer Section

– Show Header / Footer: default this to "Always" (note: this is strongly recommended toclients for best candidate experience; it enables the new Candidate Zone feature.)

v Search page section

– Welcome text (logged in): Find and apply to opportunities with us! Use the search boxbelow to search for keywords such as industry, area of expertise, and skills.

– Welcome text (anonymous):Find and apply to opportunities with us! Use the search boxbelow to search for keywords such as industry, area of expertise, and skills. Please sign in toview your candidate dashboard.

v Search results page / Job listing section

– Filter / facet fields: [Standard] Department, [Standard] Location/Division– Search results / Job listing FIELDS > JOB TITLE [position 2]: [Standard] Job Title– Search results / Job listing FIELDS > SUMMARY / DESCRIPTION [position 4]: [Standard]

Job description

RTC Internal Reference # 97599, 93396

The Talent Gateway setting Talent Gateway Search Layout has two options, Classic andResponsive. Starting this release, for the Talent Gateways that have Responsive configured andimplemented, the option Classic is disabled. This change is to avoid switching the TalentGateways back to the classic Talent Gateway from the existing Responsive Talent Gateway. Thischange does not impact existing Talent Gateways that are present in Classic layout configuration.

12 IBM Kenexa BrassRing on Cloud: IBM Kenexa BrassRing on Cloud Release Notes April 02, 2018

RTC Internal Reference # 99793

Client Setting - ChangeThe client setting Candidate Portal - Post forms in edit mode is updated to Candidate Portal -Post existing "single per" candidate/req forms in EDIT mode if form has "Send existing formin edit mode" enabled (else, use add mode). This update is made to ensure clear understandingof the setting. This setting does not support multiple-per-req or multiple-per-candidate candidateforms. This setting supports single-per-req or single-per-candidate candidate forms only.

Before this change:

Introduction 13

RTC Internal Reference # 100833

Responsive Talent Gateways - SSL EncryptionFor enhanced security of BrassRing Talent Gateways, starting this release, SSL encryption isturned on automaticaly for all the responsive Talent Gateways. The Talent Gateway setting SSLencrypt is configured to Yes and is disabled. This does not impact existing classic TalentGateways. However, when a client chooses to convert one of their classic Talent Gateways to aresponsive Talent Gateway, the SSL encryption of that Talent Gateway is turned on and thesetting is disabled.

RTC Internal Refernece # 100514, 101950, 101789, 101667

After this change:

14 IBM Kenexa BrassRing on Cloud: IBM Kenexa BrassRing on Cloud Release Notes April 02, 2018

Notices

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© Copyright IBM Corp. 2015, 2018 15

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16 IBM Kenexa BrassRing on Cloud: IBM Kenexa BrassRing on Cloud Release Notes April 02, 2018

Programming interface information

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Notices 17