A color queue management systemA color queue management system

Customer Customer

SegmentsSegments

Large Health Institutions. Hospital

Large Health Institutions. Hospital

chains, health organizations,

chains, health organizations,

management groups.

management groups.

Medical Clinics. Family Practices, Exam

Medical Clinics. Family Practices, Exam

Clinics.Clinics.

Value Value

PropositionsPropositions

an EMR solution with fluid and intuitive design, easy to configure and

an EMR solution with fluid and intuitive design, easy to configure and

implement. Secure and efficient digital means that completely

implement. Secure and efficient digital means that completely

removes the need for paper trails.

removes the need for paper trails.

- A newer solution for electronic medical records.

- A newer solution for electronic medical records.

- Performance improvement in handling patient queues and

- Performance improvement in handling patient queues and

records.records.

Value Value

Propositions -

Propositions - ContCont

- Customization to the needs of the process workflow.

- Customization to the needs of the process workflow.

- A solution that does what is expected, without hassle.

- A solution that does what is expected, without hassle.

- A fluid and intuitive design that attracts and instils curiosity,

- A fluid and intuitive design that attracts and instils curiosity,

easing the learning curve.

easing the learning curve.

- Reduces overhead costs and the need for paper trail. Im

proves

- Reduces overhead costs and the need for paper trail. Improves

speed of processing.

speed of processing.

- Reduces risk of medical errors caused by 'less than perfect'

- Reduces risk of medical errors caused by 'less than perfect'

documentation.

documentation.

- A more convenient way of handling patient records, queues and

- A more convenient way of handling patient records, queues and

history.history.

ChannelsChannels

Most sales will occur via direct, onsite sales, by

Most sales will occur via direct, onsite sales, by

product specialists. Secondary sales will occur via

product specialists. Secondary sales will occur via

Healthcare events, through sales booths and

Healthcare events, through sales booths and

presentations at the events. Other sales, to medical

presentations at the events. Other sales, to medical

clinics and other healthcare professionals will occur via

clinics and other healthcare professionals will occur via

website.website.

Customer Customer

Relationships

Relationships

- Acquisition: initial relationship occur via referrals, medical events contacts and

- Acquisition: initial relationship occur via referrals, medical events contacts and

web searches (Google, Yahoo, Bing, etc.)

web searches (Google, Yahoo, Bing, etc.)

- Retention: maintenance and new releases will be promoted and provided free

- Retention: maintenance and new releases will be promoted and provided free

of charge. Support will have monthly costs.

of charge. Support will have monthly costs.

- Sales Boost: major version releases will be offered at a discounted rate, and

- Sales Boost: major version releases will be offered at a discounted rate, and

new features will also be offered at discounted rates, along with package deals.

new features will also be offered at discounted rates, along with package deals.

- Since this market niche requires much care, dedicated personal assistance

- Since this market niche requires much care, dedicated personal assistance

will be offered to major customers. Mid-range customer will have personal

will be offered to major customers. Mid-range customer will have personal

assistance, and general customers will use automated services, online forums

assistance, and general customers will use automated services, online forums

and web support.

and web support.

Revenue Revenue

StreamsStreams

- Main stream based off licensing (customers purchasing the solution).

- Main stream based off licensing (customers purchasing the solution).

- Secondary stream will be based off asset sale of source code

- Secondary stream will be based off asset sale of source code

(customers purchasing the source code of the solutions).

(customers purchasing the source code of the solutions).

- Other steams include subscription fees (for smaller customers,

- Other steams include subscription fees (for smaller customers,

clinics, healthcare professionals).

clinics, healthcare professionals).

- Advertising one customer to other customers will also be available.

- Advertising one customer to other customers will also be available.

- Prices will be fixed according to customer segments, product

- Prices will be fixed according to customer segments, product

features and package discounts.

features and package discounts.

Key Resources

Key Resources

- Intellectual: knowledge of the medical

- Intellectual: knowledge of the medical

field, along with HIPAA and ACA

field, along with HIPAA and ACA

requirements, business and operational

requirements, business and operational

workflows and industry needs.

workflows and industry needs.

- Human: individuals with such

- Human: individuals with such

knowledge, training and specialization in

knowledge, training and specialization in

the related areas (software development,

the related areas (software development,

healthcare, legal, etc).

healthcare, legal, etc).

Key Activities

Key Activities

- Production: developing the software

- Production: developing the software

solutions for the industry needs.

solutions for the industry needs.

- Problem Solving: many of the HIPAA and

- Problem Solving: many of the HIPAA and

ACA requirement have not been met by

ACA requirement have not been met by

digital solutions, causing much latency in

digital solutions, causing much latency in

compliance.compliance.

- Platform/Network: solutions will either be

- Platform/Network: solutions will either be

implemented at the customer, or cloud.

implemented at the customer, or cloud.

Therefore, solutions will require

Therefore, solutions will require

infrastructure.

infrastructure.

Key Partnerships

Key Partnerships

- For those features not under mandate of

- For those features not under mandate of

local security, a partnership with Amazon

local security, a partnership with Amazon

Web Services will provide redundancy, load

Web Services will provide redundancy, load

balancing, and SLA for cloud services.

balancing, and SLA for cloud services.

- For features under mandate and

- For features under mandate and

ISO27001/27002 standards, local

ISO27001/27002 standards, local

infrastructure will be included in the package.

infrastructure will be included in the package.

A partnership with Dell will provide the

A partnership with Dell will provide the

hardware required.

hardware required.

Cost Structure

Cost Structure

- Model is Cost Driven for the first phase:

- Model is Cost Driven for the first phase:

a. Fixed for development and amenities

a. Fixed for development and amenities

- After Go-Live, Model will be Value Driven

- After Go-Live, Model will be Value Driven

is heavily diversified:

is heavily diversified:

a. Fixed for development and amenities

a. Fixed for development and amenities

b. Variable for Cloud hosting and Local

b. Variable for Cloud hosting and Local

Hosting (Economy of Scale)

Hosting (Economy of Scale)

Cost structure Revenue streams

Key resources

Key activities

Key partners

Value proposition

Customer relationships

Customer segments

Channels

Amazon Web Services

Dell

Developing the software solutions for the industry needs.Many HIPAA and ACA requirement not met.Solutions implemented at the customer, or cloud.

Fluid and intuitive design, easy to configure and implement. Secure, efficient, removes paper trails.Newer solution for electronic medical records.PerformanceCustomizationA solution without hassle.Reduces overhead, Improves speed of processing.Reduces medical errors Convenient way of handling patient records, queues and history.

Referrals, medical events, web searchesRetention: maintenance and new releases Support at monthly cost. Dedicated personal assistance Automated services, online forums and web support.

Large Health Institutions. Hospital chains, health organizations, management groups.Medical Clinics. Family Practices, Exam Clinics.

Knowledge of the medical field, HIPAA and ACA requirements, business and operational workflows and industry needs.

Direct SalesOnsite SalesSecondary sales via Healthcare events, sales booths and presentations at events. Other sales will occur via website.

Model is Cost Driven for the first phase: a. Fixed for development and amenitiesAfter Go-Live, Model will be Value Driven is heavily diversified: a. Fixed for development and amenities b. Variable for Cloud hosting and Local Hosting (Economy of Scale)

Licensing (customers purchasing the solution).Asset sale of source code Subscription fees Advertising one customer to other customersPrices will be fixed according to customer segments, product features and package discounts.

ReferencesReferences

www.businessmodelgeneration.co

www.businessmodelgeneration.comm