ตัวอย่าง : ไคเซ็นในธุรกิจบริการ

25

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จากตัวอย่างจริง 26 ธุรกิจบริการ

Transcript of ตัวอย่าง : ไคเซ็นในธุรกิจบริการ

  • 250.-

    ... Zukai Yoku wakaru Hiseizogyo mo Toyota Seisan Hoshiki

    By Toyota Seisan Hoshiki wo Kangaeru Kai

    .

  • : . (1989)

    5-7 29 10110

    . 0-2258-0320 (6 ), 0-2259-9160 (10 )

    www.tpa.or.th/publisher/new

    www.tpabookcentre.com

    ()

    19 1858/87-90

    - 10260

    . 0-2739-8000, 0-2739-8222 0-2739-8356-9

    www.se-ed.com

    By... Toyota Seisan Hoshiki wo Kangaeru Kai

    ... .

    1 2555

    . 0-2258-0320 1560, 1570

    250

    Zukai Yoku wakaru Hiseizogyo mo Toyota Seisan Hoshiki

    Copyright 2008 by Toyota Seisan Hoshiki wo Kangaeru Kai

    All rights reserved.

    Originally published in Japan by THE NIKKAN KOGYO SHIMBUN LTD.

    Thai translation rights arranged by THE NIKKAN KOGYO SHIMBUN LTD.

    (-)

    . - - : (-), 2555.

    304 .

    1. . I. , . II. .

    658

    ISBN 978-974-443-508-8

  • (Zenjiro- Sawada) (Sugiyama Jogakuen)................ (1)

    (Haruo Fujii)

    (Keiei Gijutsu Kenkyu- Jo) ....... (5)

    .............. 11 ......................................... 22 ..................................... 6

    1

    ................................................................. 131

    1-1 ............... 14 1-2 ........................................................... 18 1-3 .................................... 222

    2-1 .................................................. 26

  • 2-2 .................................................. 29 2-3

    ................................................................ 33 2-4 .............. 36 2-5 .................... 40 2-6 ...................................................... 43 2-7 () .......................... 46 2-8 49

    2-9

    ...................................................................................... 52 2-10 Just in Time ............................. 55 2-11 ........................................ 583

    3-1 .... 61 3-2

    .............................................................. 65 3-3 Takt Time ............ 69 3-4 ..... 73 3-5 ........................................ 77 3-6 ............................................. 80 3-7 5 ........ 84 3-8 ........................................ 87 3-9 5 .............. 91

  • 2 .......................... 971 ...... 98 2 ..................... 102 3

    3-1

    ............................................................................. 106 3-2 (Monozukuri) ............... 110 3-3 Moment of Truth ................................................. 114 3-4 ..................................... 117 3-5 ..................... 121 3-6 IT ... 1254

    4-1 ................ 128 4-2 .. 132 4-3

    .................................................. 136

    3

    ()............................................. 1411 .................................................................. 1422 ( ) ...................................... 1463 ( ) .......................... 1504 () ................................................................ 154

  • 5 ................................................................................. 1586 ........................................ 162

    4

    ............................................................. 1691 -

    Just in Time ............... 1702 - (1)

    ........................... 1743 - (2)

    ............... 1784 -

    4 .............................. 1825 -

    Louis Vuitton ................................................. 185 6 -

    SCM (Inditex) ... 189 7 -

    1938 -

    ........ 196

  • 9 -

    ................. 200 10 - ()

    ()

    ........................................................................... 20411 -

    .................... 207 12 - (1) (Family Doctor) 1 .... 210 13 - (2)

    ........ 21414 - (3)

    ....................... 219 15 - (4)

    ............................................................. 222 16 -

    .................................................................................. 225 17 -

    ....................................................................................... 229

  • 18 -

    ............................................................................... 233 19

    ........................................................... 23820 (1)

    ............................................................ 242 21 (2)

    ...................................... 24622 (1)

    .................................................................................. 250 23 (2)

    ....................................................................................... 25324 (1)

    .......................................................... 258 25 (2)

    ................................................................................... 262 26

    ................................................................................. 266

  • 46

    ()

    27

    (Outsourcing)

    (

    )

  • 47 1

  • 48

  • 132

    2

    4

    (Keinosuke Ono)

    (Fukuya)

    (Mentaiko)8

    (Monozukuri)

    8 --

  • 133 2

    (Tetsuo Takeda) (Kawagoe

    Gastroenterical Hospital)

  • 134

    .. 1948

    (Toshio Kawahara)

    : (Misshon keiei no susume)

    (Keinosuke Ono) Toyo Keizai Shinho

  • 135 2

    (Visualization)

    : (Sa-bisu no jo-shiki) (Tetsuo Takeda) PHP

  • 150

    1)

    ()

    Just in Time

    (Visualization)

    2)

    1

    ()

    3

  • 151 3 ( )

    Just in Time

    Monozukuri

    3)

    (Know-

    How)

    7 5

    JustinTime

  • 152

    :

    ()

    ()

    (

    )

    (Visualization)

    (

    )

    ( )

  • 153 3 ( )

    ()

  • 174

    (Ito Yokado)

    (Omiya) .. 2003

    Toyota Jido Shokki (Toyota Industries)

    Toyota Jido Shokki

    ()

    ()

    - (1)

    2

  • 175 4

    (Job Rotation)

    2 ( )

  • 176

    7

    1,000

  • 177 4

    : 8-8

    : 43,137 ( .. 2008)

    : 40,000 :

    = + +

    ( ) ( )

    ( )

    = + ()

    1 . 30

    (Senior

    Merchandiser) (Zone Manager)

    150-200

    200

    (Zone)

    : (Toyota hatsu yo-kado- shiki) Shu-kan To-yo- Keizai 21 .. 2006