© 2014 IBM Corporation Cloud Concierge POC/DEMO & Proof of Platform.

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© 2014 IBM Corporation Cloud Concierge POC/DEMO & Proof of Platform

Transcript of © 2014 IBM Corporation Cloud Concierge POC/DEMO & Proof of Platform.

Page 1: © 2014 IBM Corporation Cloud Concierge POC/DEMO & Proof of Platform.

© 2014 IBM Corporation

Cloud Concierge POC/DEMO & Proof of Platform

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© 2014 IBM Corporation

If you are joining the data portion of this session you may hear the audio from your computer speakers instead of dialing the conference number

1. Select “USE AUDIOCAST STREAMING” as you connect to this session so that you do not need to join by phone

2. Be sure your computer speaker is turned on

Audiocasting is enabled for today’s session

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Watch the “Chat Box” at lower right of your screen

(We will answer as many as time permits)

Enter your question in the chat

window on the right of the

session

Address questions

to ALL

Watch for information you can

copy/paste

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Today’s session is scheduled to run for an hour and will be recorded

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Setting the Stage….

Cloud demonstration access

POC versus demo provisioning

Mobile access to Cloud platform

Local platform installs made easyBen Foulkes Manager, Demonstration Systems Business Analytics Division, IBM Software Group

Why this is Important to Know… Speaking to you today…

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Cloud Concierge POC/Demo & Proof of PlatformProviding you with a technology platform to showcase our solutions on the Cloud.

What it is

We have created a new launch pad that will streamline the process and remove barriers to support our partners as we scale our SaaS offerings by offering standard platforms for provisioning our solutions on SoftLayer. In less than 30 minutes you can have a demo to share with your customers.

What’s the benefit• Worldwide access on proven infrastructure• Easily share cloud based demos with customers• Mobile demos finally made easy• Support structure around the Cloud Concierge

Program comprised of technical assistance and advocates

• Vastly improved agility to provide latest updates SoftLayer

What it’s not

Not meant for workshops, training, production, or long term access. Partners can request their own SoftLayer account on which our template can be shared for provisioning.

Enjoy the journeyStart Here

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Cloud Platform Templates– BA Enterprise Platform V1.2.1

• Full Stack of SPSS Predictive, BI and PM• Demonstration Content - D2G, Future Chip Plan,

SmartCo (on-premise), Vision, HR Attrition, ESRI, FLBI, Insurance Risk & Fraud, +

– Concert 4.02.1 Gold VM• Fully Functioning Concert, TM1, CDM and BI with

SmartCo CFO, Expense and Revenue Planning Demonstration

– BA Risk OP 7– PMQ 2.0

Local Install– BA Enterprise Platform Local

• SPSS Modeler, Modeler Server, Stats and Stats Server, BI and PM

• Local Install Demonstration Content - D2G, Future Chip Plan, SmartCo (on-premise), HR Attrition− Other Content will be made available through

partner demo repository coming soon

Available Environments

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Scenario 1 - Business Partners demonstrating on-premise BA Software

* BA Enterprise Install contains an installation of all of BI and TM1 capabilities and select SPSS Modules (Modeler and Stats)

LaptopOn-Premise

software installed locally

or on VM

• *BA Enterprise local Install

• *BA Enterprise VM Install

Provisioning Application

• Demo Content Search• Install/Update

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Provisioning Application

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Scenario 2 - Demonstrating Cloud only software

Web Provisioning Application

1. Platform2. Cohorts/Demo Extensions

Cloud Software Hosted in Cloud

Outside of Firewall

SoftLayer

Full Enterprise VM Concert VMSPM VMEtc…

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Registration process is simple if you don’t have a user …• We don’t accept gmail, hotmail, or yahoo addresses • Domain must reflect organization for our reference

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https://www.ibm.com/partnerworld/page/pw_com_sfw_ba-cloud_concierge?cmrec=recommendations

Business Partners have access to the Cloud Concierge offering via PartnerWorld

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Help Desk most common

Login credentials for Concert Interim are admin/IBMDemos and not what is listed in MyCloud- Fixed in Concert Gold

Login stuck in Pending

Using remote browser note working– You need to add ibmdemo.demos.ibm.com and/or ibmdemo.ibm.com to hosts file

Give me an extension

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Problem History

SoftLayer Network problem (2 occasions)– SoftLayer has occasionally had a network glitches at new data centers– Had to reboot instances to fix

Instance gets deleted (2 occasions)– Be sure to back up your data– Copy/Paste between RDP and local is simple

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How can you help?

We host our master images– Book some time with us to test or configure the image with needed additions before we

template

Contribute to the FileNet Demo Repository

Send us Feedback on successes and failures

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Tutorials

File Copying

Demo Packaging

Platform Installs

Mobile Access– BI– TM1– Concert

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Current Demo

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Business Partner logs in with their PW credentials … (same user id and password they use for PW)

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First time a Business Partner registers this message stating “pending status“ will appear

IBM Business Partner representative or manager must activate, grant or deny access

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Once you are in … you are presented with these 3 options

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Note that training, POC, or Demo prep requiring sessions longer than 3 days should be scheduled in a different offering such as Demoworks (internal) and TopCloud (Business Partners)

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You may choose to download the IBM Welcome App for Local Platform Installs

Please note:Depending on your Antivirus program, you could get a security error message like the one shown here.Make sure you allow this file so that you can save the installer executable

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Or, to start provisioning On Cloud, choose option 1…

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Choose the template you want to reserve, name it and choose the SoftLayer Server that will be used to provide the environment

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Click on “testing” for a quick setup …or choose up to 3 days for either a Demo or POC, these options will also control what info is required to be filled in

Click on Provision once info is complete

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A second browser window will pop up letting you know you have provisioned a new instance… the actual process may take between 20 minutes to 2 hours depending on actual server load.

Click [OK] to be taken back to My Cloud page

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After you submit, your option shows up highlighted in yellow, with status = Provisioning

This page is refreshed automatically or you can exit and check back later, once provisioned, your option shows up highlighted in green, also, an IP address and a password will have been assigned.

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Once provisioned, you have 2 options to access; directly clicking on the name (hyperlink to the demo environment)

Clicking directly on this link will open a separate browser session.The user and password for the Demo environment is: administrator / IBMDem0s

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Or accessing through RDP…

If you get this warning message please make sure you respond YES

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When you RDP into the Hosted demo, you are placed inside the actual Windows OS of the Virtual machine…

From here you can start or turn off any windows component or service, copy files from your own Computer into this Image or extract a demo package you may have created inside this machine to use it on other Computer or save it as backup, remember all content will be lost when the provisioned demo expires.

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If you wish to expand your demonstration’s breadth, you may add Demo Services that work in conjunction with the platform you provisioned earlier. Click on (2) “Extend your Platform” to add cohorts to your hosted services …

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These are some of the environments that can be added to your Cloud Demo, just choose by selecting the box and clicking on [Add to My Cloud] …

A popup browser window will indicate the service has been added

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Cohorts added to your Cloud appear highlighted in blue …

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Clicking on the IBM SPSS Analytic Catalyst cohort link will open that application on a separate browser session …

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By default, your hosted demonstration will be de-provisioned when its date and time have expired as stated under “Provision Until”. However, if you wish to manually de-provision it sooner, just select it and then click on [Remove from My Cloud]

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Your demonstration’s Status will be highlighted in grey and now state Deprovisioning – which takes about 5 minutes.

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Something to consider when provisioning your Cloud demos…

Also, feel free to share your thoughts so that we can improve this offering…

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For more detailed info on how to provision and more, please check this word doc that can be downloaded directly from the Concierge web page

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For frequently asked questions you can click on Q&A as shown below from the Concierge main web page

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Use the “Chat Box” at lower right of your screen

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Replays of this session

This session can be downloaded from the web seminar replay page

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