© 2014 Fair Isaac Corporation. Confidential. This presentation is provided for the recipient only...

© 2014 Fair Isaac Corporation. Confidential. This presentation is provided for the recipient only and cannot be reproduced or shared without Fair Isaac Corporation's express consent.

Blazing New Trails with FICOand IFM

TJ HoranVP Applications, Fraud SolutionsFICO

FICO® Insurance Fraud Manager User Group:San Diego, CA | May 7--8, 2014

© 2014 Fair Isaac Corporation. Confidential.2

Profile

The leader in predictive analytics for decision managementFounded: 1956NYSE: FICORevenues: $743 million (fiscal 2013)

Products and Services

Scores and related analytic modelsAnalytic applications for risk management, fraud, marketing, mobilityTools for decision management

Clients andMarkets

9,000+ clients in 80 countriesIndustry focus: Banking, insurance, retail, health care

Recent Rankings

#1 in services operations analytics (IDC)#6 in worldwide analytics software (IDC)#7 in Business Intelligence, CPM and Analytic Applications (Gartner)#26 in the FinTech 100 (American Banker)

Offices

20+ offices worldwide, HQ in San Jose, California, USA2,400 employeesRegional Hubs: San Rafael (CA); San Diego (CA); New York; Roseville (MN); London; Birmingham (UK); Istanbul; Madrid; Munich; Sao Paulo; Bangalore; Beijing; and Singapore.

FICO Snapshot


We Work with the Most Successful BusinessesIndustry Clients Include Client Sample

Banking More than half of the top 100 banks

Insurance Two-thirds of the top US P&C insurers

Retail/ Consumer Goods

One-third of the top US retailers

Health Care/Pharma

7 of the top 10 pharma companies

Government 100+ government agencies

Industry Clients Include Client Sample

Banking More than half of the top 100 banks

Insurance Two-thirds of the top US P&C insurers

Retail/ Consumer Goods

One-third of the top US retailers

Health Care/Pharma

7 of the top 10 pharma companies

Government 100+ government agencies


More Profitable Decisions Across the Lifecycle

Decision Area Challenge Sample Client Results

Marketing Make the right offer at the right time to build profitability 50% increase in offer responses

Originations/ Underwriting

Book more customers without increasing risk

15% increase in customers booked while keeping risk exposure constant

Customer Management Increase customer and portfolio profitability 30% increase in profit per account

25% decrease in bad debt

Collections Collect more without additional resources 30% increase in collector productivity

Fraud Stop fraud faster while reducing “false positives”

50% decrease in fraud losses without impacting customer experience

5 © 2014 Fair Isaac Corporation. Confidential.

Insurance Fraud Manager a Year in Review


ICD-10 Operational Robustness Performance

Lower TCOTime To Value


Future


Ease of Use

New Features

Lower TCO

Design Flexibility

Integrate with FICO

Assets


International

► More interest than ever by overseas clients

► We’ve completed POCs and/or deployments in:► Brazil► Netherlands► South Africa

► IFM 4.0 designed from scratch to easily support multiple languages, even within the same tenant.

► New design allows flexibility for column header labels and UI widgets to be tailored to each customer


Integration with FICO Assets

► FICO Blaze Advisor Rules Management System► Filter claims prior to IFM► Business owners create their own rules without IT help► Feed IFM findings back into front end rules engine

► FICO Customer Communication Services► More efficiently verify fraud with your members► Open up new markets or services with existing clients► Improve operational efficiencies

► FICO Analytic Cloud► Leverage IFM assets for reporting and capabilities in new FICO Cloud


FICO® Analytic CloudWhat Is It?

A Portal For Clients and Partners to:• Procure, provision, and use FICO

applications• Extend the apps, or build your

own with the Decision Management Platform (DMP)

• Browse the Marketplace (for features, add-ons, or whole solutions)

• Monetize your investment through the Marketplace by offering your solutions to others

• Collaborate with peers through the FICO Analytic Cloud Community

© 2014 Fair Isaac Corporation. Confidential. This presentation is provided for the recipient only and cannot be reproduced or shared without Fair Isaac Corporation's express consent.

Thank You

TJ Horan(858) [email protected]

FICO® Insurance Fraud Manager User Group:San Diego, CA | May 7--8, 2014

© 2014 Fair Isaac Corporation. Confidential. This presentation is provided for the recipient only...

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