2013 Mid Atlantic Conference Program

Enhance Your Writing Career with Improved Speaking Skills

Daisy: CMS or Wiki?

Capture Your Audience: Facilitation that Works!

International Issues in Case Studies

Moving Beyond Help: Transforming Yourself into Writing Corporate Strategy

Personalization: The Social Architecture for Information

A Rapid e-Learning Primer for Technical Communicators

Content and Control

The User Experience Equation: Stepping Beyond Information to Interaction

The Many Faces of Content Reuse

Customer Journey Maps: Charting a Course for an Engaging Customer Experience

Using Social Media to Automate Information for Reuse and Repurpose

The Challenges Technical Communicators Face

Overcoming Design Challenges in HAT-Based Multichannel Publishing

Accessibility and Technical Communication

Federal Jobs Handout 2013

2012 STC-PMC Conference Workshop Flyer

An Introduction to On-Demand, Web-Based Publishing

Five+ Ways to Add Interactivity to Online Help