Social medianutsandbolts ske_conexionpreso_fall2011
Traveler Loyalty & the Modern Brand
Command-Z Is My Homeboy: Managing Failure Inside of the Enterprise
Hotel Retailing 101 - Future of Hotel Booking from Sabre Hospitality Solutions
Why True Hospitality Matters: Mega-trends on Loyalty & the Modern Brand
Traveler Loyalty + the Evolution of the Modern Brand (2.0)