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Retail Brand: Back to Basics
Industry Mythology versus Customer Reality
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Our Scorecard Exercise
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Protean Approach to Retail
The Death of Gay Marketing has Been Fabulously Exaggerated
Protean White Paper Understanding Luxury in the Hospitality Business
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Protean Brand Asset Accelerator System
An Introduction to Inner Directives®
Hospitality Loyalty Programs: Help or Hinder
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Paradox of Hotel Choices
An Introduction to Inner Directives
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