Bridging the Gap - the Value of Integrated Asset and Service Management
Jon Hall - SITS14 Presentation. ITSM Lessons from Consumer Champions
Bridging the Gap: Fixing the problem of ITSM and ITAM alignment
The Evolving Role of IT Asset Management (content from BMC/Forrester Webinar)
Benchmarking ITAM: Understand and grow your organization's IT Asset Management Maturity (IAITAM ACE 2012, Palm Springs)
TFT14: The End of IT's Monopoly on Trust: Vital lessons from the consumer space
ITAM 2015-2020: How new technology will shape the role of the IT Asset Manager
Free Software Teaches You Twice
BMC Engage - ITAM 2015-2020: The Evolving Role of the IT Asset Manager
IT Trends Set to Shape SAM: IBSMA Software Asset Management Summit, London 2014
Bridging the Gap - The Value of Integrated Asset and Service Management
IT Trends Set to Shape Software Asset Management (IBSMA SAM Summit June 2015)
SITS15: Swarming - A radical new way to deliver service
The Torch
A Companion to Roman Rhetoric
How the Internet of Things and 20 billion devices will change your job
Evolving Service for the Digital Workplace
Optimizing Service Desk Interactions with Knowledge Management - BMC Engage 2015
BMC Engage 2015: Smart IT, MyIT and the Power of the Service Platform
BMC Engage 2015: IT Asset Management - An essential pillar for the digital enterprise