Know Your Value Proposition

The Purpose of a Process

Behind Every Unhappy Customer Lies Broken Process

What is a Business Process?

Every Process Must Build a Loyal Customer

9 Ways to Measure a Business Process

How to Build a Loyal Customer

Perigon vs SOPs

Strategy without Process is Like a head Without a Body

Ten Steps to Enterprise Strategy Alignment

Adding Business Enterprise Mapping's Perigon Method to Lean Six Sigma

Ten Reasons for Broken Processes