Consumer Disruption: How Technology is Reshaping Human Behavior and Interaction (and what you should be doing about it)

Leveraging Analytics to Improve your Mobile Strategy

Leveraging Analytics to Improve the Customer Experience

Leveraging Social Analytics in a Dynamic Business Landscape

Harnessing the power of connection

Empowering Revolution in a New Customer Landscape

Emerging Pathways to Growth in a Digitally Networked Society

The Future and its implications on Customer Relationships

Customer Acquisition for the Social Business - Brian Vellmure

Customer Relationship Innovation for the Emergent Social Business

Unlocking the Power of Digital Networks

The Case for Sales Intelligence