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Who is C.H. Robinson?

A leading third-party provider of transportation, distribution and other logistics services

One of the largest non-asset-based transportation companies based in North America – 2001 gross revenues $3.1 billion

An intense, service-driven culture Door-to-door service around the world

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Who is C.H. Robinson?

In business for 97 years (founded in 1905) Over 140 offices and approximately

3,800 employees worldwide Contracts with over 20,000 transportation companies Over 15,000 customers 2.5 million shipments in 2001

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Seattle

Spokane

Sacramento

San Francisco

Phoenix

Nogales

Salt Lake CityDenver

Albuquerque

Lubbock

El Paso

Monterrey

San Antonio

Laredo

Houston

Portland

Madison

Des Moines

Peoria

St. Louis

Omaha

Kansas City

Springfield

NashvilleMemphis

Knoxville

Louisville

New Orleans

Huntsville

Mobile

Jacksonville

OrlandoTampa

Miami South

Charleston

ColumbiaGreenville

Charlotte

Winston-Salem

Richmond

Cincinnati

Cleveland

Detroit

Toronto

Buffalo

Syracuse

Montreal

Hartford

Boston

Oklahoma City Little Rock

Jackson

Shreveport

Sioux Falls

Grand Rapids

Pittsburgh

Milwaukee

Plano

St. PaulMinneapolis

Chicago

Atlanta

Baltimore

PhiladelphiaValley Forge

SecaucusNew York

Los AngelesIrvine

San Diego

Dallas

Indianapolis

Fort Wayne

Raleigh

Whitefish

Nuevo Laredo

Fort Worth

Columbus

Calgary

Iowa City Toledo

Evansville

Roanoke

Birmingham

Wichita

Yakima

Mexico City

Reno

Fresno

Guadalajara

London

Flint

North Atlanta

Rochester

SalisburyVisalia

Akron

Ann Arbor

Upland

N. Houston

Fargo

Vancouver

Manchester

Rockford

Who is C.H. Robinson?

Queretaro

Miami North

Green Bay

Savannah

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Global Network

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AMERICA’S BEST 200 SMALL COMPANIES

C.H. Robinson Is Recognized For Excellence

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Third Party Logistics

What is 3rd Party Logistics (or outsourced logistics)? How is it different than a broker? What is a non-asset based company? As a 3PL, we build relationships with different carriers,

offering customers:– Four Modes– Warehousing– Freight Payment Services, etc. – Tracking and Tracing Capabilities

A broker does not offer these services

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3PL Transportation Services

Truckload Intermodal Logistics Services Freight Forwarding Warehousing

NVOCC Customs Brokerage Domestic and International

Air Cargo LTL

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Supply and Demand

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Supply and Demand

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Major Customers: Industries Served in 2001

FOOD ANDBEVERAGE

PAPER AND PAPERRELATED PRODUCTS

MANUFACTURING

OTHER

RETAIL

13%

15% 42%

17%13%

Top 100 customers represent 39% of total gross profit

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Growing With Customers, Meeting Their Needs1992 Selected Customers & Services

Company Truckload LTL Rail Airfreight Ocean Logistics Sourcing

Quaker

Land O’Lakes

Wal-Mart

K-Mart

Anheuser-Busch

Quebecor Printing

Pepsico Food System

Reader’s Digest

Kraft

The Scotts Company

Monsanto

3M

Amazon

Cott Beverage

Offshore

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Growing With Customers, Meeting Their Needs2002 Selected Customers & Services

Company Truckload LTL Rail Airfreight Ocean Logistics Sourcing

Quaker

Land O’Lakes

Wal-Mart

K-Mart

Anheuser-Busch

Quebecor Printing

Pepsico Food System

Reader’s Digest

Kraft

The Scotts Company

Monsanto

3M

Amazon

Cott Beverage

Offshore

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Leading CompetitorsCompany Air Freight Ocean Truck Intermodal Customs

Air Express Int.

Circle Int.

Eagle USA

Expeditors Int.

Fritz

Hub Group

Mark VII

C.H. Robinson

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Systems Integration:The Bridge of Total Logistics

Electronic Data Interchange (EDI)

Shipment consolidation and modal optimization

Logistics information reporting Internet Tracking and Tracing Inventory Replenishment Just-In-Time/Quick

Response/Efficient Customer Response

Debit Card / T-check Freight Payment and Auditing

Leading Edge Technology & Systems

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CHRW Is a Strong, Stable CompanySummary Balance Sheet Data (dollars in millions)

Cash and Investments $118.0

Current Assets $493.4

Total Assets $686.0

Current Liabilities $307.7

Stockholders’ Equity $327.5

Long Term Debt $0.0

March 31, 2002

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C.H. Robinson Worldwide, Inc.

What Kind of Opportunities Exist For

Me?

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Career Opportunities For A Marketing Student

Marketing PromotionsSalesProduct DevelopmentMarket ResearchLogistics

…to name a few

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Logistics Opportunities Include…

Operations ManagementTerminal ManagementLogistics AnalystDispatchTransportation Logistics Sales

Supply Chain Management …to name a few

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Sales Opportunities Include….

Direct (or customer) Sales– Kirby Vacuum, Southwestern Books, Vector Marketing,

Schwann’s, etc. Telemarketing

– AT&T, MCI, Local Newspapers, Credit Card Companies, etc. Retail

– Macy’s, Marshall Fields, Target, etc. Business-to-Business

– Coca-Cola, Dell Computers, C.H. Robinson Company

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HiringHiring

We Hire Entry Level - We Assume a Person Knows Nothing About our Business and Many Have No Sales Experience

Training Loosely Structured, Allowing Creativity to Flourish

– On the Job– Mentor– Sales Counselor

Promote From Within Based on Performance

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CompensationCompensation

Salary Based Compensation Plan– Determined Regionally

Performance Based Bonus Contract Plan On Top of Base Salary

– Team and Individual Goals Full Benefits

– Health, Dental, Life and Disability Insurance– 401K, Profit Sharing and Stock Purchase Plan– Flexible Spending Account and Employee Assistance

Program

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Career Paths - Every Day Is A New DayCareer Paths - Every Day Is A New Day

We Challenge Our People To Take On New Responsibilities Every Single Day…

– Sales– Account Management– Expanding Modes of Transportation Services Within Current Mix

• Intermodal• International (import/export)

– National Account Manager– On-Site Assignments– Operations Manager

Branch Manager General Manager (Produce) Executive

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CultureCulture

Driven by the People–Majority of Stock Employee Owned, Everyone Has a

Vested Interest in the Company Promote an Atmosphere Rich in Entrepreneurial Spirit

–Lets People Try Things, a Chance to Prove Themselves

–Given Autonomy and Ability to Make Decisions

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……CultureCulture

Flat Organization–Allows Action/Nimble Response

Minimized Processes–Ex: Few rules…Don’t Let Processes Get in the Way of

Good People Casual, Relaxed Work Environment

–But…With a lot of Energy and Activity Team Concept: Many People, One Purpose

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Are We the Right Fit???Our Employees Are...

Ambitious - Everyone of Us is Here Because We Want a Big Future!

Creative - Most of Us Like to Innovate, and are Bored with Repetition!

Good Problem Solvers - We Love It!! Long Term Thinkers - Acting Currently, But Always Aware of

our Future Impacts Independent Thinkers - We Like to Form Our Own Opinion in

the Hopes of Bettering the Team

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C.H. Robinson Worldwide, Inc.

www.chrobinson.com

www.chrwjobs.com

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C.H. Robinson will be on campus conducting interviews Tuesday, February 25, 2003. We willbe interviewing for Internship and Full Time positions available at our Chicago CentralBranch.