What can social media teach us about managing Gen Y?

How do you view Gen Y?

Generation Y

Gen Y are:

� Lazy

� Selfish

� Demanding

� Cocky

� Self-absorbed

As managers, why should you care?

24 and under

25-34 35-44 45-54 55-64 65 and over

Whole economy

14% 23% 24% 23% 13% 2%

Local govt

6% 20% 26% 29% 16% 2%

Public sector

6% 21% 26% 29% 16% 2%

Private sector

17% 24% 23% 21% 12% 2%

How to approach managing Gen Y

Management styles

Providing feedback

Work/life balance

How they learn

Management styles

Gen Y Baby Boomers

Democratic Command and control

Flexible Rigidity

Non-linear Linear

Flat Hierarchical

Feedback

" millennials have "lived [their] whole lives on a landscape lush with feedback." Yet when they enter the workforce, they find themselves "in a veritable feedback desert.... It's hard to get better at something if you receive feedback on your performance just once a year.“

� Dan Pink

Work/life balance

What do you believe in?

Blurring of work/life

Friendship and solidarity

Flexible working

Learning

Self directed

Mentoring

Collaborative

Informal

21st Century Management 3.0

FW Taylor’s ideas of management are 100 years old

Exponential change

Hyper competition and the need for Innovation

How fast can you create new knowledge?

How transparent are you?

Management 3.0

Openness

Meritocracy

Flexibility

Collaboration

Build an organisation fit forhuman beings

http://www.managers.org.uk/gen-y