Post on 05-Jul-2020
User Manual
Digicom Magic 3000
Multi-screen Processor
V1.8
VTRON
http :// www.vtron.com
E-Mail: info @ vtron.com
All rights reserved!
User Manual Digicom Magic 3000 Multi-screen Processor
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The copyright of this manual belongs to VTRON. Without written permission, the copy or promulgation
of any part of this manual in any means is prohibited.
The manual is subject to change without prior notice.
VTRON and Digicom are registered trademarks of VTRON.
Windows is trademark or registered trademark of Microsoft Cooperation in USA and/or other countries
(regions). Other product names or company names in this manual may be the trademarks of the owners
respectively.
Notice
This manual is designed for Digicom Magic3000 Desktop Processor of VTRON. The specific
configuration and function depend on the order contract. If you find that certain functions and
interfaces of ordered products are different from the content of this manual, the ordered product may
be different from those described in this manual.
Statement
This is grade A product, which may cause radio interference in living environment. In this case, the
user needs to take practical measures.
User Manual Digicom Magic 3000 Multi-screen Processor
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Before operating VTRON Digicom Magic 3000 Multi-screen Processor, please carefully read and
follow the clauses below:
Perfect grounding measures (as in the left figure)
The product should be grounded properly, or else not only the user
safety isn’t ensured, but also harmful influences are caused: improper
grounding measures may cause serious system fault, making the
system unstable or unreliable, or even cause the system complete
paralysis.
Do not change the original design
Do not add or delete any mechanical parts or electrical loop of the
product, or else VTRON isn’t responsible for any result thereby.
Do not install illegal software
The Multi-screen signal processor described in this manual is
dedicated image processing and control device, and shouldn’t be used
for other purposes. If it is necessary to install other software, please
consult VTRON or designated agent, or else VTRON isn’t
responsible for any result thereby.
Be sure to cut off power supply
Please cut off the power supply before the following operations:
A. Remove or reinstall any part (unless HOT SWAP parts).
B. Disconnect or reconnect the electrical plug of any part or any
other connections.
Grounding(connected to earth)
●
Safety Warning
!
User Manual Digicom Magic 3000 Multi-screen Processor
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Away from corrosive chemicals, pharmaceuticals
The corrosive chemicals and pharmaceuticals will damage the
mechanical parts and electrical loop of the product and affect the
service life directly. Do not use highly volatile solvents or detergents,
such as gasoline, thinner and acetone, to clean the interior and
exterior of the product.
Away from flammable, explosive objects
The flammable and explosive objects are not only the threat of the
product, but also the user safety.
Away from strong electromagnetic interference equipment
In the environment with strong electromagnetic interference, the
performance of the product can’t be exerted, and the stability is also
affected.
Disconnecting device of the power supply
This device uses appliance coupler or power plug as the
disconnecting device. Please make sure that the plug or coupler is
reachable, so as to disconnect the power supply through the coupler
or plug upon emergency.
Note
A. The device integrates replaceable batteries. It may cause
explosion if the battery model isn’t proper. Please replace
with the batteries provided by VTRON.
B. Follow the instructions to dispose the used batteries.
Please consult local environment protection department
for the treatment of used batteries.
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Contents
1. Introduction ..................................................................................................................................... 1
1.1 What’s Multi-screen Processor ............................................................................................... 2
1.2 Features of Digicom Magic 3000 Multi-screen Processor ...................................................... 3
2. Performance and Appearance ....................................................................................................... 6
2.1 Technical Specifications.......................................................................................................... 6
2.2 Panel ........................................................................................................................................ 7
3. Installation ..................................................................................................................................... 10
3.1 Installing the Cabinet ............................................................................................................ 11
3.2 Connecting to User Network ................................................................................................. 11
3.3 System Grounding ................................................................................................................. 12
3.4 Start ....................................................................................................................................... 13
4. Maintenance .................................................................................................................................. 14
4.1 Environment and Cleaning .................................................................................................... 14
4.2 Routine Inspection ................................................................................................................. 15
4.3 Troubleshooting .................................................................................................................... 16
5. Glossary ......................................................................................................................................... 20
6. Contact Us ..................................................................................................................................... 21
User Manual Digicom Magic 3000 Multi-screen Processor
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1. Introduction
Digicom Magic 3000 Multi-screen Processor is developed, designed and manufactured by VTRON. It is
a general processor with wide application, powerful function and high performance-price ratio. It is used
in large screen HD display wall system, and works on windows operating system and provides a HD
computer graphics interface.
VTRON is a world famous modern high-tech enterprise that specializes in the development, manufacture,
sales and service of visual information communication solution. It is an enterprise that has complete
intellectual property rights, advanced system performance, abundant system application experience and
project construction experience, and provides real localization service.
After many years’ development, the company has accumulated many international and domestic patents
and world advanced original technologies, has the intellectual property rights of all products and the
products are widely used in many fields and sold in many countries and regions. (For latest products,
application and cases, please visit: http://www.vtron.com)
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1.1 What’s Multi-screen Processor
Multi-screen processor is also called as Multi-screen mosaic controller, which is a dedicated
graphics processing device basing on an operating system and integrating Multi-screen driving
function. In another word, it is a powerful computer system, but it is also a powerful graphics
server system, which is different from common computer system. In addition to the hardware of the
computer, Digicom Magic 3000 Multi-screen Processor also integrates high performance dedicated
graphics card, which is powerful in graphics processing and provides HD driving signals for every
display channel. Digicom Magic 3000 Multi-screen Processor outputs single channel DVI signals
and the top bandwidth is 330MHz.
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1.2 Features of Digicom Magic 3000 Multi-screen Processor
Digicom Magic 3000 Multi-screen Processor is a widely used, powerful and high performance-
price ratio general Multi-screen processor, which is used for HD display mosaic system. It runs
under windows operating system, and provides a large breadth and HD Windows graphics
environment.
Digicom Magic 3000 Multi-screen Processor:
Digicom Magic 3000 Multi-screen Processor(the upgraded processor):
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Features:
Generating high resolution unified logical screen
Through professional image mosaic processor, all these computer graphics display signals can
splice and generate a high resolution logical screen (also called as desktop signal), which is used to
display high resolution pictures, and can run certain industry application software and display
through mosaic wall.
Color depth
The color depth is 16bits, 24bits and 64bits, which can satisfy the requirement of common colors,
and also support true color.
Supporting mainstream media playing software
Digicom Magic 3000 Multi-screen Processor supports playing active video with common media
playing software (e.g. Windows Media Player). All these windows support full screen roaming,
scaling, cross-screen and superposition.
Network function
Support Ethernet network interface, common network protocols such as TCP/IP, and the Vlink
Express network signal window developed VTRON independently.
Comprehensive processing and display of various signals
The mosaic wall system created with VTRON Digicom Ark 3100SP/3200SP Multi-screen Processor
and VTRON Visionpro Display units can realize the processing for RGB signals and
NTSC/PAL/SECAM video signals, which can display in window dynamically or in real-time on
User Manual Digicom Magic 3000 Multi-screen Processor
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the high resolution desktop spliced with processors, and allow cross-screen roaming, scaling and
superposition.
Integrates hardware acceleration function (optional, depending on configuration)
Digicom Magic 3000 Multi-screen Processor integrates high performance CPU, which can satisfy
the requirement on processing speed in the entire system. In addition, the graphics card designed
and developed for Multi-screen processing display also has excellent processing ability in hardware
acceleration, efficiency and drawing quality.
User Manual Digicom Magic 3000 Multi-screen Processor
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2. Performance and Appearance
2.1 Technical Specifications
Ma
gic 3
000 p
rocesso
r
Item Parameters
CPU Intel Core2
Memory DDR2 2G
HDD 1TB×2
expansibility Support PCIE physical slots
monitor Abnormal alarm of power, fans and hot sensor
Graphic card
output channel:2 channels/card
output resolution of each channel: 3840x3240@60Hz
color depth:16/32 bits
Input ports
PS/2 input port
Network interface: 10/100/1000M;RJ45
Support displaying on main screen
Power Supply AC 100-240V 50/60Hz 8.0A-4A
Rating power 300W
Weight (net) 20Kg
Size 19" standard cabinet:4U
W × H×D =482.6mm×177mm×480mm
Operating environment Temperature: 0-40℃; RH: 20%-80% (no condensing)
Operating system Windows
Note:
The parameters are subject to change without prior notice.
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2.2 Panel
Digicom Magic 3000 Multi-screen Processor adopts IPC 3U industrial motherboard chassis. The
motherboard is compatible with all series server motherboards, ATX motherboard and full series
cards; the motherboard supports up to 7 slots server motherboard.
NOTE:
Signal output cable cannot be pulled out or inserted when the processor is working with
power.
The figure below is for reference only. The specific configuration shall be in accordance
with the customer order.
2.2.1 OLD version of 3000 processor
Front panel: 2 USB interfaces, status monitor panel and the lock of front panel, inside which the
HDD can be pulled out and changed). As shown below:
indicator function Normal status Abnormal status
POWER
To monitor the work status
of the power green red
FAN
To monitor the work status
of the fans green red
TEMP
To monitor the temperature
inside green red
ALARM To monitor the alarm status green red
2 USB interfaces
Lock of front panel
Status monitor panel
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Rear panel:
rear panel of Magic 3000
rear panel of Magic 3000
Note: The figure above is used for description only. The specific appearance and configuration depend
on the order.
Power
supply
Port for peripheral equipment
Signal output(DP port)
Port for peripheral equipment
Signal output(DVI port)
Power
supply input
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2.2.2 Upgraded 3000 processor
Front panel:
The following figure shows the main appearance of the front panel. There are two handles, one
power status indicator, one monitor display, one state indicator, and three function keys.
The following table describes the indicators and function keys.
Indicator/key Function
STU indicator Status indicator; green: normal state; red: abnormal state.
ALC key Alarm clearance
TAB key Page switching
RST key System reset
Rear panel:
There are 7 slots for signal output (only 1 is used in the following configuration), power supply and
peripheral interfaces
Power status indicator
Monitor display
Handle
Status indicator
Function key
User Manual Digicom Magic 3000 Multi-screen Processor
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3. Installation
Note: The installation should be performed by qualified technical engineers.
Digicom Magic 3000 Multi-screen Processor is delivered as a complete device. All the hardware
installation procedures of the Multi-screen signal processor have been completed according to the
production process strictly in the factory, and had passed the high temperature and aging test. The user
only needs to connect the Multi-screen signal processor to peripheral equipment.
After unpacking, please check the amount according to the packing list; if any part is missing, please
contact the supplier. The packing list is in the package.
User Manual Digicom Magic 3000 Multi-screen Processor
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3.1 Installing the Cabinet
Digicom Magic 3000 Multi-screen Processor adopts standard professional industrial chassis and
modular design, which make it convenient to install the Multi-screen processor in standard cabinet.
Digicom Magic 3000 Multi-screen Processor can be installed on the dedicated mounting rack near the
display wall, or in the dedicated cabinet. However, it should be noted that if the Multi-screen
processor is installed in the cabinet, please pay attention to the ventilation and cooling inside the
cabinet, because although the Multi-screen processor has excellent cooling capacity, the ambient
temperature will rise gradually if the hot air in the cabinet isn’t circulated for long time, which will
affect the performance and life of the equipment.
The power outlet of Digicom Magic 3000 Multi-screen Processor is in the lower left corner in the rear
panel of the device. Please use the provided cables to connect the power outlet of the device and
receptacle. Unqualified power cord will affect the power supply of the equipment and thus affect the
stability and electrical security of the device. In addition, to ensure the power supply stability of the
Multi-screen signal processor, the power outlet of the processor should be connected to separate
receptacle and do not share with other devices.
3.2 Connecting to User Network
Digicom Magic 3000 Multi-screen Processor can work in the network. Therefore, it is usually
necessary to connect the Multi-screen processor to network through hub in actual application. In the
rear panel of the Multi-screen processor, there are two dedicated network ports, which are used to
connect the device to hub.
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3.3 System Grounding
To ensure the safety and stability of the device and safety of operators, please implement proper
grounding measures, i.e. use dedicated grounding conductor to connect the grounding bolt in the lower
right corner in the rear panel to dedicated grounding system in proper means.
Note: To ensure safe operation and normal working of the system, the electrical grounding of electronic
products is compulsory. Improper grounding will affect the reliability and stability of the system, as well
as signal quality. Therefore, please consider the grounding measures of the entire system when install the
Digicom Magic 3000 Multi-screen Processor, including the grounding measure of power supply (e.g.
use qualified 3-core power cord and power outlet). In addition, to install the Multi-screen processor in
high-rise building, the device should be grounded with dedicated grounding system, and keep certain
distance from the grounding system of the building. Improper grounding system has great negative
impact on the signal transmission of the device, which is represented that the images have interference
that can’t be eliminated. For more information, please consult VTRON and maintain proper grounding
during operation.
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3.4 Start
3.4.1 Normal running
Open the lower door in front panel, turn on the power switch, and the Digicom Magic 3000 Multi-
screen Processor enters Windows system automatically, and the Digicom computer desktop appears
on the display wall.
Digicom Magic 3000 Multi-screen Processor bases on Windows system, so its start interface is same
to the Windows system. If it is different, it is because that the items on desktop relate to current
task and desktop plan. In addition, when the task is changed, the desktop also may change
accordingly.
3.4.2 Turning off
To turn off the Multi-screen processor:
(1) Stop all programs and exit the system.
(2) Turn off the power supply of the processor.
User Manual Digicom Magic 3000 Multi-screen Processor
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4. Maintenance
4.1 Environment and Cleaning
Note: The device doesn't require interior adjustment and doesn’t contain any parts that can be
repaired by the user. If it is necessary to replace parts or repair the device, please contact local
service center. We are ready to provide perfect services and solve your problem.
Routine Inspection and Maintenance
(1) Keep the operating environment dust-free, dry and ventilated.
(2) Operating temperature: 0℃~40℃
Relative humidity: 20%~80% (no condensing)
(3) Always keep the device clean, and do not clean the device with coarse tools.
(4) Do not put any object in and on the ventilation holes and slots. Do not spray any liquid or
chemicals on or around the device.
Cleaning the device
1) Please cut off the power supply before cleaning.
2) Do not use liquid or spray cleaner to clean the interior or exterior of the device.
3) Do not use corrosive solution (e.g. chemical thinner, acetone, gasoline or abrasive
cleaners), which may damage the exterior of the device.
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4.2 Routine Inspection
(1) Check whether the system grounding is proper every month;
(2) Check whether the cables and power cords are broken or worn every month; check whether the
connectors and inserters are loose, corroded or oxidized;
(3) If the device isn’t used often, please turn it on for 1-2 hours every week; in wet season, turn on
at least once every day.
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4.3 Troubleshooting
(1) No response after turning on
No
Yes
Whether power supply module switch is in ON position?
No
Whether the input voltage is appropriate?
Starting checking
Whether work normally?
Contact manufacturer or agent
Yes
Adjust the input voltage to normal
Move power supply module switch to ON position
No
Whether work normally?
No
Yes
Tro
ublesh
oo
ting
Yes
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(2) Network communication failure
Whether network cable is connected properly?
Contact manufacturer or agent
Whether network settings are proper?
No
No
Yes
Starting checking
Tro
ub
lesho
otin
g
Yes
Whether work normally?
No
Yes
Connect the network cable properly
Reset network
Whether work normally?
No
Yes
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(3) Keypad operation invalid
Starting checking
Connect to the DVI output of the Magic Processor with a monitor
Whether the keypad is original?
Replace with the original keypad
Whether it works normally in DOS?
Change a keypad with
same model and contact
manufacturer or agent
Whether it works normally in DOS?
Contact manufacturer or
agent. Replace the
extension cable of the
keypad.
Connect in processor-extension cable-
keypad mode. Whether works normally?
Whether works normally in Windows?
Press Reset button to restart the processor.
When the system prompts "Press the Space
key if you want to start hardware
configuration file or last valid menu",
switch to last valid configuration. Whether
the processor works normally?
Use the standby hard disk
Whether works normally?
Contact manufacturer or agent
Clo
ne th
e main
hard
disk
Tro
ublesh
ootin
g
Yes
Yes
No
No
No
No
No
No
No
Yes
Yes
Yes
Yes
Yes
User Manual Digicom Magic 3000 Multi-screen Processor
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(4) Mouse operation invalid
Starting checking
Yes
No
Yes
Yes
Yes
No
No
No
Connect to the DVI output of the Magic Processor with a monitor
Whether the mouse is original?
Replace with the original mouse
Change a mouse with same
model and contact
manufacturer or agent
Whether it works normally in Windows?
Disconnect the extension
cable and connect the mouse to the processor
directly. Whether works normally?
Contact manufacturer or agent.
Replace the extension cable of
the mouse.
Connect in processor-extension cable-mouse
mode. Whether works normally?
Troubleshooting
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5. Glossary
Display unit ――A unit optical display product with integrated structure design, consisting of
movement, mirrors, mechanical adjustment components, cabinet, etc.
Display wall ――A large size display spliced by several display units in M line × N row structure
Display wall system ―― A comprehensive display system consisting of display wall, Multi-
screen processor and peripheral equipment
User Manual Digicom Magic 3000 Multi-screen Processor
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6. Contact Us
About after sales service matters please contact after sales department of VTRON
GROUP CO.,LTD.
VTRON GROUP CO.,LTD.
No. 233 Kezhu Road, Guangzhou Hi-Tech Industrial Development Zone
(Guangzhou Science City),
Guangzhou 510670, China
Tel: +86-20-8390-8888
Fax: +86-20-8390-3591
Email: INFO@VTRON.COM
VTRON GROUP CO.,LTD. (Hong Kong)
Unit 1608-09, 16/F, Tower 1, 193 Prince Edward Road West, Grand Century
Place Mongkok, Kowloon Hong Kong
Tel: +852-2264-3688
Fax: +852-2264-3833
Email: INFO@VTRON.COM
VTRON Hong Kong Technical Support Centre
Unit 1225, 12/F, Corporation Park,11 On Lai Street,
Shatin, New Territories, Hong Kong
Tel: +852-2613-9708
Fax: +852-2613-9277
Email: INFO@VTRON.COM
VTRON GROUP CO.,LTD. (Malaysia Rep Office)
Unit 29-6 Block E1, Dataran Prima Business Centre, Jalan PJU 1/42, Petaling Jaya
47301, Selangor Darul Ehsan, Malaysia.
Tel: +603-7880-0338
Fax: +603-7887-0304