Post on 25-Feb-2016
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Update to Membership
SWAN Committee of the Whole MeetingPresented by Aaron Skog, SWAN Executive DirectorApril 9, 2013
Today’s Agenda
3. Millennium Server Migration Updatea) Issues Resolved, Recent Performanceb) New Maintenance Hours
4. Reporter, Decision Center, and Release 2011 Update/Explanation
5. SWAN Support Website Update6. ILS Committee Update7. Orland Park and Elmhurst Public Library8. Election Process9. Ambassador Program10.Next Meeting Dates
Issues Resolved: Related to New Servers
Digital Signatures & Patron Images: library network adjustment recommended
E-Commerce with IE9 or older: FIXEDReciprocal Activity Report: FIXEDBib & Item Retrieval in Millennium:
FIXEDKeyword Indexing: ADJUSTED (now 1
minute)
Maintenance Hours: BIG WIN
OLD: 2 ½ HOURS 10PM – 12:30PM
NEW: 30 MINUTES!LOOK FOR ANNOUNCEMENT
Recent Performance IssuesMillennium client “Compression” setting: III Support enabled to Help Resolve a Problem But on Feb 28th found it causes MilCirc to
consume 100% processing power Noted as a SWAN-only problem & DO NOT USE
was added to account by III March 28th: enabled by III in spite of known
issue “The root of this issue is the fact that this “safe at all
other sites” setting happens when enabled on your system to cause the serious performance problems”
Software Fix Under Development by III
Recent Performance Issues
Monday April 1st : “This is Not an April Fools Joke” Sunday night, WebPAC process
wrote into Temp directory 4.3 GB of data, filled root partition
Caused Millennium System to barely function
Software Fix Under Development by III
Other News
Boopsie Self-checkout app Hinsdale: ready
Westmont PL training on Millennium Acquisitions: led by SWAN’s Sam Dietel
Resolved IE issues with enhanced content Syndetics
Millennium Express Lane: E-Commerce Credit card payments Included in E-Commerce quarterly
reimbursements
Boopsie Mobile: Breakthrough Hinsdale project:
patron self-checkout on app
Technical success with SIP2 running in VPN to Boopsie servers
Limited only to Hinsdale patron barcodes
“BookCheck” going live Monday April 22
Reporter & Decision Center I recommend we cancel both subscriptions
Decision Center will merge with Reporter June 2013, i.e. new, untested product, Millennium upgrade to Release 2011 required
SWAN was not planning on moving to Release 2011 until Q3-Q4 of 2013 Our original timeline for Reporter & Decision Center fit our goal of
completing a new production roll-out for our consortia and then moving on to a decision on our future with Millennium. Now that the timeline was changed by Innovative, embarking on this six months into the ILS search is viewed poorly by the consortia
SWAN has numerous problems with Innovative support and the Millennium software which has caused our consortia to run in an unstable state. Introducing this new product that involves additional changes to our Millennium system is unwise
Sadly, SWAN spent more than a year of research and preparation went into Reporter and Decision Center
SWAN Approach to Millennium ReleasesWhy are we always behind on Releases? It is 2013 and we are on R2009B. Releases go through several iterations
R2009B general release May 2010 > R2009B1 > R2009B1.1> R2009B1.2> R2009B1.4 July 2011 (our present version, SWAN upgraded Nov 2011)
R2011 general release Nov 2011 > R2011 1.3 Nov 2012 Approach is strategic: wait for the release to get
perfected (consortia & lg systems do this) Evaluation: What is in the release?
R2009A was architectural, R2009B was full of staff features, R2011 is mostly fixes but is latest version
Depending, SWAN staff test & create documentation
SWAN Support Website Update
Remaining Items1. Training for SWAN staff: April2. Instructional videos for member
libraries: early May3. Prepare Library Directors for
access to new SWAN password webpage: June Quarterly
SWAN Email List UpdateEmail List Changes Coming in Aprilswancom@mls.lib.il.us = swancom@swanlibraries.net
“SWANCorps” list coming: SWAN membership list for discussionswancorps@swanlibraries.net
Converting Other Lists:swanboard@swanlibraries.netswangova@swanlibraries.netswangovb@swanlibraries.netswangovc@swanlibraries.netswancirc@swanlibraries.net
Network Changes
New Domain Purposecatalog.swanlibraries.net WebPACwww.swanlibraries.net Encoreproduction.swanlibraries.net Millennium Productionreport.swanlibraries.net Millennium Reporttest.swanlibraries.net Millennium Testsupport.swanlibraries.net SWAN website: for
members/worldhelp.swanlibraris.net Ticket website (OTS)
Originally planned mid-April, delayed due to III work & issues
IP address & Domain changes to move from mls.lib.il.us
Domain Name changes under consideration IT Survey and Date Announcement Coming
CSDirect Member Library Access
Arranging SWAN library access to csdirect.iii.com
ILS Committee UpdateSWAN ILS Committee Charge: The SWAN ILS Committee will be expected to make written
recommendations on the following: Timeline and goals for ILS Committee; The length of time to extend the current contract with Innovative
Interfaces Inc.; The primary features the next generation platform will require for
SWAN for the next 10 years; A process for evaluating ILS options which includes SWAN member
library feedback from staff at various levels; Decide if a request for proposal (RFP) is needed and if so, design and
create one. The goal is to make a presentation and recommendation to
SWAN Board in April 2013. Committee is preparing its recommendations for the SWAN
Board April 19, 2013 Meeting
Orland Park & Elmhurst
Orland (ORS) Completed migration to Polaris 4/3 http://catalog.orlandparklibrary.org/polaris/ SWAN approach to ORS patrons
Expire them, convert to Reciprocal Borrowers Remove email addresses During next patron purge, remove inactive ORS
patrons Items hidden in OPAC Data to be deleted by III (paid by ORS)
Questions & Comments?
Orland Park & Elmhurst
Elmhurst (EHS) Exiting SWAN in August 2013 Melissa Gardner, SWAN Board President met
with Mary Beth Campe Migrating to Sierra as a standalone & utilizing
LINKIN-LIBRARIES: INN-Reach “overlay” Group of 8 libraries: Arlington Hts, College of
DuPage, Cook Memorial, Deerfield, Elgin Community College, Gail Borden, Naperville, and Skokie.
http://www.linkin-libraries.org/ Questions & Comments?
SWAN Board Election
Nominating Committee: 2 Group A, 4 Group candidates solicited
Self-nominations : April 8th through April 26th
Election: May 6th through May 24th New board will be announced the
week of May 27th via SWANcom
Ambassador Program
Ambassador Anne Kozak, Thomas Ford Public Library update on her visits
SWAN Meetings 2013
Com of the Whole Meeting May 14: Prairie Trails Public Library District
Quarterly June 6: Oak Park Public Library
Quarterly Sept 5 rescheduled to Sept 12: Glenwood-Lynwood Public Library
Quarterly Dec 5: Prairie Trails Public Library District
Want to host? Contact Aaron or your board rep
Questions & DiscussionAaron Skog, aaron.skog@railslibraries.info