#UnconsciousBias

Unconscious BiasWhat, how, why and where

#UnconsciousBias

Protected Space● Open format

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● Code of conduct

● Video

#UnconsciousBias

Introductions

#UnconsciousBias

Natalie Sue JohnsonCo-founder at Bottle Bracket

natalie.sue.johnson@gmail.com @bottlebracket

#UnconsciousBias

Sonya GreenGithub’s Chief Empathy Officer

sonya@github.com@sundaykofax

#UnconsciousBias

Courtney HemphillPartner & Tech Lead at Carbon Five

courtney@carbonfive.com@chemphill

#UnconsciousBiasSize mattersSize Matters #UnconsciousBias

#UnconsciousBiasSystems matterSystems matter #UnconsciousBias

#UnconsciousBias

Unconscious bias.

#UnconsciousBias

Unconscious bias.

People are faced with 11 million pieces of information at any given moment.*

*Wilson, Timothy. Strangers to Ourselves: Discovering the Adaptive Unconscious. As referenced in ‘You Are More Biased Than You Think.’ Fast Company, author Jane Porter, October 6, 2014

#UnconsciousBias

Unconscious bias.

People are faced with 11 million pieces of information at any given moment.

You can’t process it all, so your brain takes shortcuts.

*Wilson, Timothy. Strangers to Ourselves: Discovering the Adaptive Unconscious. As referenced in ‘You Are More Biased Than You Think.’ Fast Company, author Jane Porter, October 6, 2014

#UnconsciousBias

Unconscious bias.

1. Decision making2. Social interactions

#UnconsciousBias

Unconscious bias.

1. Decision making2. Social interactions

#UnconsciousBias

Decision making.

Hiring

Promotions

Evaluations

Purchases

#UnconsciousBias

Decision making.

Hiring

Promotions

Evaluations

Purchases

Blind orchestra audition study at Stanford’s Clayman Institute

Goldin, Claudia, and Cecilia Rouse. Orchestrating impartiality: The impact of" blind" auditions on female musicians. No. w5903. National bureau of economic research, 1997.

#UnconsciousBias

Unconscious bias.

1. Decision making2. Social interactions

#UnconsciousBias

Social interactions.

Casual conversations

Negotiations

Meeting behavior

#UnconsciousBias

Social interactions.

Casual conversations

Negotiations

Meeting behavior

Reversing the gender gap in negotiations study

Kray, Laura J., Adam D. Galinsky, and Leigh Thompson. "Reversing the gender gap in negotiations: An exploration of stereotype regeneration." Organizational Behavior and Human Decision Processes 87.2 (2002): 386-410.

#UnconsciousBias

Resources.

Popular press

Academic journals

Partnerships

Trainings

#UnconsciousBias

Resources.

Popular press

Academic journals

Partnerships

Trainings

Shelley Correll, Stanford

Joan Williams, UC Hastings

Madeline Heilman, NYU

#UnconsciousBias

Take action.

Add structure to combat decision making bias

Remove sources of bias

Increase awareness through open discussion

Hire more diverse employees

#UnconsciousBias

Visceral examples.

#UnconsciousBias(Google image search: scientists)

#UnconsciousBias

#UnconsciousBias

Telephone, kinda.

Message:spokenwrittendrawnspokenwrittendrawn

“An earthquake”

#UnconsciousBias

#UnconsciousBias

Harvard implicit association tests

Mapping keysMatch good or badOverlay potential biasRapid decisions

https://implicit.harvard.edu/implicit/takeatest.htmlAt the bottom, click "I wish to proceed"

#UnconsciousBias

Systems

Agile XP

NVC

Design

Mentoring

#UnconsciousBias

Agile XPPairing (experiential rather than analytic)

Dailies (frequent interactions)

Iteration & Reflection (repeatable, continuous learning)

Cross-functional teams (client-vendor, design-developer, manager-employee, man-woman, etc.)

http://agilemanifesto.org/

http://en.wikipedia.org/wiki/Coherence_therapy

#UnconsciousBias

NVC (nonviolent communication)Evolved from Marshal Rosenberg’s work with civil rights activists in early 1960’s and his search for a way to rapidly disseminate peacemaking skills.

Observation (facts as distinct from our evaluation)

Feelings (emotions or sensations, free of thought and story)

Needs (universal human needs)

Request (request for a specific action, free of demand)

http://en.wikipedia.org/wiki/Nonviolent_Communication

#UnconsciousBias

Design

Design Thinking (empathy, customer interviewing)

Environment (comfortable, welcoming neutral ambiance)

Dynamic spaces, co-location (MIT building 20, Pixar)

https://www.ncwit.org/sites/default/files/resources/designphysicalspacebroadappeal_affectingwomensentrypersistencecomputingphysicalspace_web.pdf

#UnconsciousBias

Mentoring

http://blog.jessitron.com/2015/01/systems-thinking-about-wit.html

#UnconsciousBias

What are your sticky situations?

#UnconsciousBias

Get social!