Unconscious Bias
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#UnconsciousBias Unconscious Bias What, how, why and where
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#UnconsciousBias
Unconscious BiasWhat, how, why and where
#UnconsciousBias
Protected Space● Open format
● Lots of views, all valuable, all important
● Code of conduct
● Video
#UnconsciousBias
Introductions
#UnconsciousBiasSize mattersSize Matters #UnconsciousBias
#UnconsciousBiasSystems matterSystems matter #UnconsciousBias
#UnconsciousBias
Unconscious bias.
#UnconsciousBias
Unconscious bias.
People are faced with 11 million pieces of information at any given moment.*
*Wilson, Timothy. Strangers to Ourselves: Discovering the Adaptive Unconscious. As referenced in ‘You Are More Biased Than You Think.’ Fast Company, author Jane Porter, October 6, 2014
#UnconsciousBias
Unconscious bias.
People are faced with 11 million pieces of information at any given moment.
You can’t process it all, so your brain takes shortcuts.
*Wilson, Timothy. Strangers to Ourselves: Discovering the Adaptive Unconscious. As referenced in ‘You Are More Biased Than You Think.’ Fast Company, author Jane Porter, October 6, 2014
#UnconsciousBias
Unconscious bias.
1. Decision making2. Social interactions
#UnconsciousBias
Unconscious bias.
1. Decision making2. Social interactions
#UnconsciousBias
Decision making.
Hiring
Promotions
Evaluations
Purchases
#UnconsciousBias
Decision making.
Hiring
Promotions
Evaluations
Purchases
Blind orchestra audition study at Stanford’s Clayman Institute
Goldin, Claudia, and Cecilia Rouse. Orchestrating impartiality: The impact of" blind" auditions on female musicians. No. w5903. National bureau of economic research, 1997.
#UnconsciousBias
Unconscious bias.
1. Decision making2. Social interactions
#UnconsciousBias
Social interactions.
Casual conversations
Negotiations
Meeting behavior
#UnconsciousBias
Social interactions.
Casual conversations
Negotiations
Meeting behavior
Reversing the gender gap in negotiations study
Kray, Laura J., Adam D. Galinsky, and Leigh Thompson. "Reversing the gender gap in negotiations: An exploration of stereotype regeneration." Organizational Behavior and Human Decision Processes 87.2 (2002): 386-410.
#UnconsciousBias
Resources.
Popular press
Academic journals
Partnerships
Trainings
#UnconsciousBias
Resources.
Popular press
Academic journals
Partnerships
Trainings
Shelley Correll, Stanford
Joan Williams, UC Hastings
Madeline Heilman, NYU
#UnconsciousBias
Take action.
Add structure to combat decision making bias
Remove sources of bias
Increase awareness through open discussion
Hire more diverse employees
#UnconsciousBias
Visceral examples.
#UnconsciousBias(Google image search: scientists)
#UnconsciousBias
#UnconsciousBias
Telephone, kinda.
Message:spokenwrittendrawnspokenwrittendrawn
“An earthquake”
#UnconsciousBias
#UnconsciousBias
Harvard implicit association tests
Mapping keysMatch good or badOverlay potential biasRapid decisions
https://implicit.harvard.edu/implicit/takeatest.htmlAt the bottom, click "I wish to proceed"
#UnconsciousBias
Systems
Agile XP
NVC
Design
Mentoring
#UnconsciousBias
Agile XPPairing (experiential rather than analytic)
Dailies (frequent interactions)
Iteration & Reflection (repeatable, continuous learning)
Cross-functional teams (client-vendor, design-developer, manager-employee, man-woman, etc.)
http://agilemanifesto.org/
http://en.wikipedia.org/wiki/Coherence_therapy
#UnconsciousBias
NVC (nonviolent communication)Evolved from Marshal Rosenberg’s work with civil rights activists in early 1960’s and his search for a way to rapidly disseminate peacemaking skills.
Observation (facts as distinct from our evaluation)
Feelings (emotions or sensations, free of thought and story)
Needs (universal human needs)
Request (request for a specific action, free of demand)
http://en.wikipedia.org/wiki/Nonviolent_Communication
#UnconsciousBias
Design
Design Thinking (empathy, customer interviewing)
Environment (comfortable, welcoming neutral ambiance)
Dynamic spaces, co-location (MIT building 20, Pixar)
https://www.ncwit.org/sites/default/files/resources/designphysicalspacebroadappeal_affectingwomensentrypersistencecomputingphysicalspace_web.pdf
#UnconsciousBias
Mentoring
http://blog.jessitron.com/2015/01/systems-thinking-about-wit.html
#UnconsciousBias
What are your sticky situations?
#UnconsciousBias
Get social!
