Towards 2020: Reality CheckDr Lindsay McMillan OAM

CEO, Converge International

We will cover• Ages• Context• Workplace• Workforce• Implications• Successful Boards

AGES

AGRICULTURE AGE

INDUSTRIAL AGE

TECHNOLOGY AGE

KNOWLEDGE AGE

CARE / SERVICE AGECARE / SERVICE AGE

CONTEXT

We live in uncertaintimes

The future isn’t about mobileit’s about mobility

WORKPLACE

BCG. 2020Vision

CHANGING WORLD

CHANGING WORKPLACE

BCG. 2020Vision

BCG. 2020Vision

CHANGING MINDSET

COMPLEXITY – SIMPLICITY

BCG. 2020Vision

Turbulent Volatile Disarray Moral Decline Downturn Speculative Capitalism Financial Crisis

21st CENTURY WORKPLACEFrom• individual• routine• single tasks• minimal autonomy• formal consultation• mainly by phone• 9 to 5• physically present• in an office• local

To• teamwork• complex knowledge work• multiple tasks• much autonomy• informal consultation• mainly by e-mail• 24/7/365 • virtually present• location-independent• international

Sources: Liang et al (1998) and Bauer (2002)

The New Office

Home35%

Third Place32%

Corporate33%

The

Futu

re o

f Wor

k 20

11

Activity Based Working, graypuksand

• No permanent seat• Your choice of seat

depends upon your activity / task

• You get a laptop, phone and locker for personal items

• You can sit wherever you want

WORKFORCE

Business Council of Australia recommendsEmployees:• Adaptable• International• Culturally attuned• Critical• Independent• Problem solvers• Self directed

65% of all jobs in the futurehave not been invented

IMPLICATIONS

LOCAL COMMUNITYis becoming more important

• Reduction in giving• Mergers and acquisitions• Changing funding models• Shared services• Partnerships – aligned• Mix for-profit and not-for-profit• Social enterprise• High focus on risk

BOARDS

Boards that succeedFocus on

• Innovations• Visioning• Market driven• Conscious of reputation• Self-sustaining• Results• Adding value constantly