The Use of Community Issues Management (CIM) to Integrate Community Data and Facilitate Informed...

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Community Issues Management combines deliberation processes with technology-driven data to inform community and policy decision making and align community resources with people and place. Panelists will describe the collaborative development of CIM and its use by a hospital network, three United Way organizations and a university extension service.

Transcript of The Use of Community Issues Management (CIM) to Integrate Community Data and Facilitate Informed...

The Use of Community Issues The Use of Community Issues Management (CIM) to Integrate Management (CIM) to Integrate Community Data and Facilitate Community Data and Facilitate

Informed DecisionsInformed Decisions

Stephen JeanettaStephen JeanettaMary Simon LeuciMary Simon Leuci

Chris FulcherChris FulcherCIM Partner CommunitiesCIM Partner Communities

Presented at the CDS ConferencePresented at the CDS ConferenceJuly 29, 2009 Memphis, TNJuly 29, 2009 Memphis, TN

Community Issues Management(CIM)Community Issues Management(CIM)Aligning Community Resources with People and PlaceAligning Community Resources with People and Place

CIM is a web-based system designed to help local and regional organizations frame, manage and take action on complex issues

http://www.cim-network.orghttp://www.cim-network.org

CIM MissionCIM Mission

• Strategic planning

• Engage the public

• Rapidly frame issues

• Expand networking

opportunities

• Add organizational data

• Allocate resources

• Understand impacts

To improve community decision making using facilitation technologies that To improve community decision making using facilitation technologies that engage people in ways that promote understanding, strategic engage people in ways that promote understanding, strategic collaborations and the wise use of resourcescollaborations and the wise use of resources

CIM CollaboratorsCIM Collaborators

Hospital Network:

Non Profit Organization: Non Profit Organization: Non Profit Organization:

Public Health Department:

Extension: Policy Institute:

University Center:

Lehigh Valley Health Network, Pennsylvania

Trident United Way of South Carolina United Way of Southeastern Michigan United Way of Tucson and Southern Arizona

Columbia / Boone County Department of Public Health and Human Services, Missouri

University of Missouri Extension Rural Policy Research Institute (RUPRI) - University of Missouri Center for Applied Research and Environmental Systems (CARES) - University of Missouri 

Dr. John Snow's map of deaths from cholera outbreak in London, 1854Dr. John Snow's map of deaths from cholera outbreak in London, 1854Map of deaths in relation to the locations of public water pumps

Pump

Pump

Pump

“…a direct reflection of the ordinary lives of the ordinary people who made up the neighborhood. “

“… two Soho residents talking to their neighbors, walking the streets together, sharing information about their daily routines...”

“…a neighborhood representing itself, turning its own patterns into a deeper truth by plotting them on a map.”

“…a direct reflection of the ordinary lives of the ordinary people who made up the neighborhood. “

“… two Soho residents talking to their neighbors, walking the streets together, sharing information about their daily routines...”

“…a neighborhood representing itself, turning its own patterns into a deeper truth by plotting them on a map.”

How we Think - Putting Content in How we Think - Putting Content in ContextContext

Qualitative

Subjective

Stories

Quantitative

Objective

Facts

Daniel PinkA Whole New Mind: Moving from the Information Age to the Conceptual Age

CIM picks up where GIS leaves off…CIM picks up where GIS leaves off…

Library

Multimedia

Reports

Maps

Networking

Files

Issues

What is CIM?

What is CIM?

What is CIM?

What is CIM?

What is CIM?

CIM is Local

What is CIM?

CIM is Understanding Communities

What is CIM?

CIM is Impact

Extension Application of CIM

• Project Planning and Implementation– Promotoras de Salud– Issue Framing

• Resource Development– Planning & Assessment Tool– Project Monitoring– Information Resource

• Community Engagement– Facilitation tool

CIM Host

CIM Partner Community

CIM is Peer Learning

CIM at Work

CIM Partner Case Studies

Trident United Way, Charleston SC Chris Kerrigan, CEO

– Effectively allocating resources for the Emergency Food and Shelter Program.

University of Missouri Community Development Extension,Columbia, MO

Steve Jeanetta– Understanding the impact of the location of different

types of food choices in a defined community on indicators of wellness.

CIM Partner Case Studies

United Way of Tucson and Southern Arizona Dan Duncan, Senior Vice President External Relations

– Determining locations for VITA sites to increase capacity.

Lehigh Valley Health Network, PennsylvaniaCathy a. Coyne, Director, Program Development Division of

Community Health, Health Studies, and Education- Place-based approach to Community Health Improvement.

Trident United Way, Charleston SC Chris Kerrigan, CEO

Distribution of EFSP Funds

How can we most effectively allocate incremental EFSP Funds to meet the

needs of underserved communities?

Trident United Way, Charleston SC Chris Kerrigan, CEO

Distribution of EFSP Funds

Questions?

University of Missouri Community Development Extension, Columbia, MO

Steve Jeanetta

How do we gain a better understanding of the impact of the location of different types of food choices in a defined community on indicators of wellness?

University of Missouri Community Development Extension, Columbia, MO

Steve Jeanetta

Questions?

United Way of Tucson and Southern Arizona Dan Duncan, Senior Vice President

External Relations

How do we determine VITA site locations to increase efficiency in reaching the highest need populations?

United Way of Tucson and Southern Arizona Dan Duncan, Senior Vice President

External Relations Questions?

Lehigh Valley Health Network, Pennsylvania Cathy a. Coyne, Director, Program

Development Division of Community Health, Health Studies, and Education

How do we develop a place based approach

to improving community health?

Lehigh Valley Health Network, Pennsylvania Cathy a. Coyne, Director, Program

Development Division of Community Health, Health Studies, and Education

Questions?

Community Issues Management(CIM)Community Issues Management(CIM)Aligning Community Resources with People and PlaceAligning Community Resources with People and Place

Community Issues Management (CIM is a web-based system designed to help local and regional organizations frame, manage and take action on complex issues

http://www.cim-network.orghttp://www.cim-network.org