thankQ Solutions Pty Ltd

Lyn Favelle

2015

Upgrade Plus - What is it ?

● A series of services based upon requests from our customers

● Aimed at:● Lessening the impact● Taking up opportunities for review

● Paid services● You choose

Standard Upgrade

● A standard upgrade includes:● Environment Compatibility:

● Operating system● SQL Server● Any obvious potential problems

● Release Notes – what’s new

Upgrade Plus

Health Check

● Database size● Server storage● Optimisation● Work with your IT team● Make recommendations

Data Standards Review

● Duplication check and merging of contacts● Email address validity for structure of email and domain● Addresses● Ongoing planning for maintaining data integrity● Source and destination code setup● Barcodes

thankQ 4 Test Environment

An independent environment to be used for:● User interface● Process review● Internal training● New features● Connect to a test web environment

Business Process Review

● Revisit existing processes● Clinics● Internal training● Connect to a test web environment

Training

● thankQ V4 Upgrade Basics● 3 hours● Ideal for train the trainer

Would you like to know more?Contact:

Lyn FavelleSupport & Consultingt: +61 2 8904 9755Lyn.favelle@thankQ.com.au