CDM & SPM Teams Overview MPI Summer Camp, June 2016

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Who are CDM and SPM?

Systems we handle.

What are the main functions of both departments?

What’s the difference between CDM & SPM?

What happens during the weekly calls?

CDM – Central Data Management

SPM – Systems Processes Management

Agenda

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CDM - Central Data Management SPM - Systems Processes Management • Teams were both created on 01st July 2015 . • Both teams are based in Malta. • Currently SPM has a total of 5 employees

• Currently CDM has a total of 9 employees

Who are CDM and SPM?

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Systems we handle.

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What are the main functions of both departments?

SPM & CDM

Support

Weekly Calls

Testing

Processes

Work - arounds

Training

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SPM • Focus on the accounting side.

• Main communication is done

with the destination CFO and accounting team.

What’s the difference between CDM & SPM?

CDM • Focus on the Operational side,

including contracting and reservations.

• The data managers are the right hand of the CDM team.

Weekly calls are held with all the DMC’s accounting and operational teams to follow up on any issues or problems encountered.

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• Tasks are assigned to the topic leaders / data managers.

• Follow up’s on any issues encountered during the week.

• Update on tickets as also project Beagle are included in the call.

• System Checklists / KPI’s.

• Monitoring of processes.

What happens during the weekly calls?

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CDM – Central Data Management

Yanika Caruana

Kaya BiancoSupervisor

Aaron Attard Senior Officer

Ritianne AttardSenior Officer

Dylan AxisaOfficer

Charlene CucciardiOfficer

Danila FinocchiaroOfficer

Francesca VellaOfficer

Alexandrina MalyiOfficer

Other Tasks :- • Loading of Contracts • Reservations • FACTS

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SPM – Systems Processes Management

Jason Cauchi

Denise MifsudSenior Officer

Warren CardonaSenior Officer

Nevena DjordjevicTrainee

Yana DruryOfficer

Jason / Denise support for the following DMC’s : Cuba, Dom Rep, Mexico, Dubai, Hellas, Italy, Lebanon, North America, Oman, Tunisia Jason/ Warren support for the following DMS’s Asia, Croatia, Egypt, Cyprus, Malta, Morocco, Spain, Turkey, Yana Drury / Nevena Djordjevic Tickets, Interfaces, Internal accounting data checklist

SPM Team: Email: spm@meetingpointint.com Phone: +356 2273 7563/4

Jason Cauchi: Email: jason.cauchi@meetingpointint.com Phone: +356 2273 7561

CDM Team: Email: cdm@meetingpointint.com Phone: +356 2273 7563/4

Yanika Caruana: Email: yanika.caruana@meetingpointint.com Phone: +356 2273 7539

Address: Smart City, Kalkara Malta

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