Post on 18-Feb-2017
World Bank
Spring 2013
LEAN & AGILE 101
@LaurenPerkins
#WBstartup
INTRODUCTION
What lean isn’t:
• Pursuing an idea
• 5 hour meetings
• 3 year development plans
• Multi-level signoffs
@LaurenPerkins #WBstartup
INTRODUCTION
What does agile mean to you? Lean?
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INTRODUCTION
How many of you have worked in a truly Agile environment?
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INTRODUCTION
What does it mean at the World Bank?
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Where did Lean come from?
DISCUSSION
@LaurenPerkins #WBstartup
LEAN PRODUCTION: TOYOTA’S LEAN PRODUCT SYSTEM APPROACH
Steeped in the philosophy of "the complete elimination of all waste"
imbuing all aspects of production in pursuit of the most efficient methods.
the TPS can efficiently and quickly produce vehicles of sound
quality, one at a time, that fully satisfy customer requirements.
TOYOTA’S TWO PRIMARY PILLARS:
JIDOKA:Highlighting/visualization
of problems
JUST IN TIME:Making only "what is needed,
when it is needed, and in the amount needed!"
=
@LaurenPerkins #WBstartup
LEAN THINKING
1. Specify customer needs/wants AND how you add or create value
2. Identify the process and remove the wasted steps that don't create value
3. Empower people to avoid bottlenecks that break the work flow to shorten cycle time
4. Enable a pull system for customers, opposed to having to push to them
5. Test, deploy, and iterate to a destination or end goal based on feedback and metric performance
@LaurenPerkins #WBstartup
Where did Agile come from?
DISCUSSION
@LaurenPerkins #WBstartup
REQUIREMENTS = Assess problem description + use case stories
DEVELOPMENT = Design + code/build
IMPLEMENTATION = Internal testing + project/program release preparations
ITERATION 1RELE
ASE TO
MARKET
FEEDBACK
MVP MVP MVP
IDEATION
ITERATION 2
AGILE DEVELOPMENT: MULTI-ITERATION PROCESSE
XT
ER
NA
LIN
TE
RN
AL
TESTIN
G
@LaurenPerkins #WBstartup
Draw your hypothesis = Applying the scientific method
APPLYING LEAN METHODOLOGY
APPLYING LEAN METHODOLOGY
Requires you to:
1
2
3 Develop quickly and responsively = Learn and iterate by doing
Listen to customers = Customer Development
?
@LaurenPerkins #WBstartup
PUTTING LEAN TO WORK AT WORLD BANK
Let's redefine what working in a lean and agile manner
would look like at WB
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Why do we test?
DISCUSSION
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What is an experiment?
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DISCUSSION
APPROACHING AN EXPERIMENT: THE SCIENTIFIC METHOD
FORMULATE A QUESTION
RESEARCH
GENERATE A HYPOTHESIS
TEST YOUR HYPOTHESIS
GATHER DATA
DRAW CONCLUSIONS
SHARE RESULTS
SET BENCHMARKS
@LaurenPerkins #WBstartup
APPROACHING AN EXPERIMENT: THE SCIENTIFIC METHOD
FORMULATE A QUESTION= Identify Problem(s)
RESEARCH
GENERATE A HYPOTHESIS
TEST YOUR HYPOTHESIS
GATHER DATA
DRAW CONCLUSIONS
SHARE RESULTS
SET BENCHMARKS
@LaurenPerkins #WBstartup
APPROACHING AN EXPERIMENT: THE SCIENTIFIC METHOD
FORMULATE A QUESTION= Identify Problem(s)
RESEARCH= Research & Plan
GENERATE A HYPOTHESIS
TEST YOUR HYPOTHESIS
GATHER DATA
DRAW CONCLUSIONS
SHARE RESULTS
SET BENCHMARKS
@LaurenPerkins #WBstartup
APPROACHING AN EXPERIMENT: THE SCIENTIFIC METHOD
FORMULATE A QUESTION= Identify Problem(s)
RESEARCH= Research & Plan
GENERATE A HYPOTHESIS
TEST YOUR HYPOTHESIS
GATHER DATA
DRAW CONCLUSIONS
SHARE RESULTS
SET BENCHMARKS
@LaurenPerkins #WBstartup
APPROACHING AN EXPERIMENT: THE SCIENTIFIC METHOD
FORMULATE A QUESTION= Identify Problem(s)
RESEARCH= Research & Plan
GENERATE A HYPOTHESIS= Decide On A Single Variable To Test
TEST YOUR HYPOTHESIS
GATHER DATA
DRAW CONCLUSIONS
SHARE RESULTS
SET BENCHMARKS
@LaurenPerkins #WBstartup
APPROACHING AN EXPERIMENT: THE SCIENTIFIC METHOD
FORMULATE A QUESTION= Identify Problem(s)
RESEARCH= Research & Plan
GENERATE A HYPOTHESIS= Decide On A Single Variable To Test
TEST YOUR HYPOTHESIS
GATHER DATA
DRAW CONCLUSIONS
SHARE RESULTS
SET BENCHMARKS= Create A Rubric To Measure Results/KPI’s
@LaurenPerkins #WBstartup
APPROACHING AN EXPERIMENT: THE SCIENTIFIC METHOD
FORMULATE A QUESTION= Identify Problem(s)
RESEARCH= Research & Plan
GENERATE A HYPOTHESIS= Decide On A Single Variable To Test
TEST YOUR HYPOTHESIS= Run Your Experiment!
GATHER DATA
DRAW CONCLUSIONS
SHARE RESULTS
SET BENCHMARKS= Create A Rubric To Measure Results/KPI’s
@LaurenPerkins #WBstartup
APPROACHING AN EXPERIMENT: THE SCIENTIFIC METHOD
FORMULATE A QUESTION= Identify Problem(s)
RESEARCH= Research & Plan
GENERATE A HYPOTHESIS= Decide On A Single Variable To Test
TEST YOUR HYPOTHESIS= Run Your Experiment!
GATHER DATA= Monitor Behavior And Collect Feedback
DRAW CONCLUSIONS
SHARE RESULTS
SET BENCHMARKS= Create A Rubric To Measure Results/KPI’s
@LaurenPerkins #WBstartup
APPROACHING AN EXPERIMENT: THE SCIENTIFIC METHOD
FORMULATE A QUESTION= Identify Problem(s)
RESEARCH= Research & Plan
GENERATE A HYPOTHESIS= Decide On A Single Variable To Test
TEST YOUR HYPOTHESIS= Run Your Experiment!
GATHER DATA= Monitor Behavior And Collect Feedback
DRAW CONCLUSIONS= Which Approach Had The Most Success?
SHARE RESULTS
SET BENCHMARKS= Create A Rubric To Measure Results/KPI’s
@LaurenPerkins #WBstartup
APPROACHING AN EXPERIMENT: THE SCIENTIFIC METHOD
FORMULATE A QUESTION= Identify Problem(s)
RESEARCH= Research & Plan
GENERATE A HYPOTHESIS= Decide On A Single Variable To Test
TEST YOUR HYPOTHESIS= Run Your Experiment!
GATHER DATA= Monitor Behavior And Collect Feedback
DRAW CONCLUSIONS= Which Approach Had The Most Success?
SHARE RESULTS= Share, Reflect, Course Correct & Repeat!
SET BENCHMARKS= Create A Rubric To Measure Results/KPI’s
@LaurenPerkins #WBstartup
PLANNING & NEXT STEPS
•Determine what you will test AND how you will benchmark its success
•What one variable will you test?
•Are there other variables to test?
- If yes, Prioritize them and rapid fire test each one by one
@LaurenPerkins #WBstartup
How do we plan and manage the process?
@LaurenPerkins #WBstartup
DISCUSSION
AGILE PROJECT MANAGEMENT: KAN BAN BOARD
putting it to work for planning and prioritizing
WIS
HLIST
ICE B
OX
BACKLOG
TOM
ORRO
W
TODAY
IN P
ROGRESS
PROPO
SED
DONE
@LaurenPerkins #WBstartup
HOW TO PRIORITIZE WHEN EVERYTHING IS A PRIORITY
Be Honest Reality check! Be realistic about your bandwidth and that of your team.
When timeline is not realistic, put the task in a “wish list” in case you have time.
Make a List • Write down everything that needs to get done by the end of the program
• Separate the items into: urgent vs. non-urgent
Assess the Value • Of the MUST DO’s what tasks have greater ramifications if not complete?
• Of the LIKE TO EXPLORE which opportunities have the greatest upside if successful?
8 minutes
5 minutes
5 minutes
Cut the Cord:Give yourself a time limit
PARTING SUGGESTIONS:
Be flexible:You must be able to deal with changing priorities
@LaurenPerkins #WBstartup
GO!!!! No, really go!!!
Have fun, make mistakes, learn and iterate.
@LaurenPerkins #WBstartupLinkedIN.com/in/perksconsulting