PRESENTED BY: Terence Hegarty, General Manager, WineDirect Outbound

PHONE: 707-241-4731 EMAIL: OutboundServices@WineDirect.com

www.winedirect.com/Telesales/Outbound---Inbound

The reasons for telesales outreach

Knowing your goals

Capturing the data

Understanding your universe

Creating a complementary DTC Strategy

Taking control of an intimate form of contact

Making the Call!

The Reasons for Telesales Outreach

Knowing your Goals

Capturing the Data

Understanding Your Universe

Creating a Complementary DTC Strategy

Taking Control of an Intimate Form of Contact

Reject the Black Box

Making the Call!

Your customers want to hear from you!

You can outsource it (it’s what WDO does).

Take the same attentive approach to your list that you take in the vineyard

Remember how personal the telephone is; treat that contact type with the respect it deserves

Points to Take With You

Terence Hegarty, General Manager – WineDirect Outbound707-241-4731 Outboundservices@winedirect.com