Rethinking Digital: The Evolution of Mobile & Its Impact on Web Strategies

Post on 29-Nov-2014

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Many treat the web as one medium, similar to TV, radio or print. However, as this presentation will tell you, it's really three very distinct mediums: desktop, tablet and smart phone. Learn about the four approaches to mobile and which might be best for you.

Transcript of Rethinking Digital: The Evolution of Mobile & Its Impact on Web Strategies

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Rethinking Digital!The Evolution of Mobile & !Its Impact on Web Strategies!

Brian Winter!Owner, Pyxl!Chief Marketing Officer, Carpathia Hosting!

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Unique Experience & Perspective!

Delivering !Digital Marketing Services!

Personal Passions & Pursuits!

USWeb/CKS!

Consuming!Digital Marketing Services!

Global Speaker!

Whiteboard Fanatic!

22 Marathons! Digital Marketing!for Entrepreneurs, CEOs, VPs of Sales, VPs of Marketing and Marketing Managers for Small and Large Businesses!

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Reaching customers has never been!

more difficult.!

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Tracking engagement!

is even more difficult.!

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Many Treat The Web as One Medium!

Web?!

TV!

Print!

Radio!

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Web is Really Three Distinct Mediums!

Desktop!

Tablet!

Smartphone!

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The fastest growingsegment of the web is

mobile.!

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Mobile Web is Driving Growth!

Desktop!1B+!

Mobile!

10B+!

PC!100M+!

1990! 2000! 2010! 2020!

Source:  ITU,  Mark  Lipacis,  Morgan  Stanley  Research!

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Smartphone Outpacing Desktops!

900M!!

800M!!

700M!!

600M!!

500M!!

400M!!

300M!!

200M!!

100M!!

0!2005 2006 2007 2008 2009 2010 2011 2012E 2013E 2014E !

Global Internet Device Sales!

Units!

Source:  BI  Intelligence  (Mar  2012)!!

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Evolution of Digital Marketing!

V1! V2! V3! V4!

OnlinePresence!Basic information with limited depth.!

Broad Engagement!More information—expanding on existing content & adding new content areas.!

Targeted Engagement!Specific content for specific audiences. Deeper engagement.!

Integrated Engagement!Specific content for specific audiences on specific devices.!

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What is Integrated Engagement?!

Reach!Tailor web properties to Desktops, Tablets & Smartphones.!

Content!Optimize content for Desktops, Tablets & Smartphones.!

Context!Content + Reach = Context !!Context = Better Engaged & Qualified Prospects!

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Four Options for Approach to Mobile!

Do nothing (not always bad)!

Build a mobile site on a separate CMS!

Build a Responsive Site!

Create a Mobile App!

A.!B.!Build a mobile site on same CMS with

subset of content!

1.!!2.!!3.!!4.!

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Optimizing for Integrated Engagement!

Desktop:!More real estate for content display, longer time on site, but less frequent access.!

Tablet:!Less real estate, but increasingly more likely access point. Web browsing still a part of the experience.!

Smartphone:!Least real estate, focused, methodical!Web browsing. Hunting for specific information.!

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Do Nothing (not always bad)!

Complex topic like cancer treatment!!!Requires deep research; not usually done on a small device!!!!Future will include mobile applications focused on customer experience at facilities! provisionha.com  

1.!

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Build a Mobile Site on Same or Separate CMS!

Single CMS provides easier updates & maintenance!!Single CMS on 2 platforms decreases cost of development with some increase in maintenance!!Upside is tailored mobile experience; downside is inconsistent experience between desktop & smartphone!

carpathia.com  

2.!

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Build a Mobile App!

Core site is focused on consumers and optimized for desktop & tablets!!!Mobile site distills down key content from website!!MyPilot app is focused on travelers and has a specific purpose; finding locations & services!!!

pilo0lyingj.com  

3.!

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Build a Responsive Site (on a single CMS) !

thinkpyxl.com  

4.!

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Checklist for Responsive Website (Convergence of Design & Development)!

Wireframe.!Wireframe.!Wireframe.!

!

Informationhierarchy!

Ratio and scale of imagery!

Readability!

“The fold” is dead!

Orientation: horizontal and

vertical!

Less is More! Test.!Test.!Test.!

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Quantify Mobile Users!

Tracks which mobile devices were used to browse a site!

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Qualify Mobile Users!

Tracks which pages users are viewing from mobile & tablets!

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Link Digital Marketing to Sales Results!

Landing Page!

Download Page!

Contact Form!

Banners!

Emails!

Social Media!

Wins!!

%! Sales!Funnel!

Win %!

Awareness & Lead Generation! Qualified !

Leads!

Conversion %!

Conversion %!

Conversion %!

Print!

%! %!

Devices!

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Summary!

1.!2.!3.!4.!5.!!

Embrace Integrated Engagement!Have a Mobile Strategy !Quantify & Qualify Mobile Users!Link Digital Marketing to Sales Results!Download Integrated Engagement & the Mobile Web!

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Download the free e-book!

Visit:!landing.thinkpyxl.com/mobile-web-ebook!

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Carpathia Hosting Inc. !21000 Atlantic Boulevard, Suite 500 !

Dulles, Virginia 20166 !Carpathia.com!

bwinter@carpathia.com!!!!!

Pyxl Inc.!21 E. 6th Street, Suite 114!

Tempe, Arizona 85281!ThinkPyxl.com!

bwinter@thinkpyxl.com!!!!!!