Rebuilding INSPIRE CHEP2019 · Include users in every step of the rebuilding of the platform 1....

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Transcript of Rebuilding INSPIRE CHEP2019 · Include users in every step of the rebuilding of the platform 1....

RebuildingINSPIREtogether withtheHighEnergyPhysicscommunity

StellaChristodoulakiINSPIREProductManageratCERN

INSPIREhistory (fromSPIREStoINSPIRE)

1968• SPIRESrunbySLACasadatabaseofparticlephysicsliterature

1991• FirstwebsiteinNorthAmerica

2007• SPIRESbecomesINSPIRE

Currentchallenges &Solutions

Technologyisaging

Hardtomaintain

Decreasingresources

Modernandscalabletechnology

Easiertointroducenewfeatures

Opportunitytoreviewcurrentpractices

New platform

Ourbiggestchallenge:ChangeaversionChangeaversionisthenegative short-termreactiontochanges inaproductorservice.

Image credit: https://xkcd.com/1172/

Ourbiggestchallenge:ChangeaversionChangeaversionisthenegative short-termreactiontochangesinaproductorservice.

Reasonswhyusershatechange:

● Relearning● Productivitydrop● Legacylove

Changeaversionisunavoidable

Neutralreaction

Positivereaction

Negativereaction

+Satisfaction-

Time

ProductChange

Howtoreducechangeaversion?

Includeusersineverystepoftherebuildingoftheplatform

1. Knowyourusers

2. Testyourmockups

3. CreateanMVP

1.Knowyourusers

From “Talking to Humans.” Image credit: Tom Fishburne

1.Knowyourusers

WeareNOT ourusers

Howdoyoulearnmoreaboutyourusers?Don’taskuserswhattheywant.Observethemusingyoursystem.

Image credit: blog.templatemonster.com

2.Testyourmockups

Time When Bug is Found

🐛C

ost t

o Fi

x a

Bug

🐛🐛

3.CreateanMVPAMinimumViableProduct(MVP)isaproductwithjustenoughfeaturestosatisfyearlyusersandtoprovidefeedback forfutureproductdevelopment.

ThegoalofanMVPistolearn.

Image credit: sparksolutions.co

Userfeedback“Itsintuitive,andalltheinformationisvisibleatasingleglance.”“GreatimprovementinfunctionalityoverHEPNames;thankyou!”

“Publicationsloadtooquickly,causingonetooftennotnoticethepagechange”

Sendusyourfeedback!

● Visithttp://beta.inspirehep.net andletusknowwhatyouthink!