Public Speaking and Communication in Korea

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Transcript of Public Speaking and Communication in Korea

@walter_foreman

walter.foreman

Public Speaking and

Communication

Stage fright & Structure

Introductions: WISE OWL

Body: Signposting

Conclusion: Tell ‘em what you told ‘em

Handling Q&As

Introducing Others

Stage fright & Structure

Introductions: WISE OWL

Body: Signposting

Conclusion: Tell ‘em what you told ‘em

Handling Q&As

Introducing Others

Stage Fright

Stage FrightCompletely Normal

Happens to everyone

Five ways to manage

Take a class

Be Prepared

Think Positively

Be Realistic

Visualize

Be Prepared“If I’m to speak for 10 minutes, I need a week for preparation. If 15 minutes, three days. If half an hour, two days. If an hour, I’m ready now.” -- Woodrow Wilson

Think PositivelyYou always feel more nervous than you look or sound!

Be RealisticDon’t expect perfectionNever apologize for:• Nervousness• Language• Mistakes

Visualize Find an attrac-tive face in the audience.

Other Tips

• Enter the room as early as possible

• Chat to people as they enter the room

• Work especially hard on your introduction

• Avoid dairy products and caffeine

Structure

Presentations are like hamburgersIntroduction

Body

Conclusion

Tell ‘em what you’re gonna tell

‘em

Tell ‘em

Tell ‘em what you’ve told ‘em

Stage fright & Structure

Introductions: WISE OWL

Body: Signposting

Conclusion: Tell ‘em what you told ‘em

Handling Q&As

Introducing Others

Practice TaskO Watch these two 90-second English introductionsO Find at least five pieces of information in eachO Match your information to WISE OWLO After watching discuss with a partner or group

Practice TaskO Watch these two 90-second English introductionsO Find at least five pieces of information in eachO Match your information to WISE OWLO After watching discuss with a partner or group

elcome the audienceO FormalO InclusiveO PositiveO Good afternoon ladies and gentlemenO Hello everyoneO Hi guysO It’s my great honor to be here today talking to

you…

ntroduce yourselfO Full name & title (if applicable)O Speak extra clearly and slowlyO If international: state home countryO My name is Walter Foreman, and although

originally from Canada, I now work in South Korea as the director of the Gangnam-University of California, Riverside International Education Center, or GNUCR as we call it.

tate your topicO I’m here today to talk to you about…

xplain the importance of your topic

O Why should the audience listen to you?O What will they gain from listening to you?O Why is your topic important?O Why is your topic important to them?O Establish your expertise

O Talk about your credentials and explain why you are the expert

A B

utline the structureO Today my presentation is divided into (x) parts

hat comes when?O First I’ll talk about…O Second I’ll talk about…O Finally, I’ll talk about…

et the audience know…O TimeO MaterialsO Questions

et the audience know…O Time:

O My presentation should take about (x) minutes…O Materials:

O If you don’t already have a handout, extras are available here at the front of the room and also at the back.

O You can download my presentation materials from my website: www.walterforeman.com and I’ll give you that address again at the end of my presentation.

O I don’t have any materials for you today, but you can download…

et the audience know…O Questions:

O During: O If you have any questions today, please feel free

to ask them at any time.O After:

O If you have any questions today, please hold them until the end of my presentation. We’ll have about (x) minutes for question and answer.

Practice Task

Stage fright & Structure

Introductions: WISE OWL

Body: Signposting

Conclusion: Tell ‘em what you told ‘em

Handling Q&As

Introducing Others

국가공무원인재개발원

Signposting

"I'll start by describing the current position in Europe. Then I'll move on to some of the achievements we've made in Asia. After that I'll consider the opportunities we see for further expansion in Africa. Lastly, I'll quickly recap before concluding with some recommendations."

Throughout your presentation, you will put up signposts telling the audience where you have been and where you are going next.

When you finish Europe and want to start Asia, you might say:

"That's all I have to say about Europe. Let's turn now to my second point, Asia."

Throughout your presentation, you will put up signposts telling the audience where you have been and where you are going next.

When you finish Asia and want to start Africa, you might say:

“So now that we’ve talked about Europe and Asia, let’s move on to my last point: Africa.

Throughout your presentation, you will put up signposts telling the audience where you have been and where you are going next.

When you finish your last point and want to sum up, you might say:

“Well, we’ve looked at the three continents: Europe, Asia, and Africa. Now I’d like to sum up.

Signposting

Function Language

Introducing the subject

I'd like to start by...Let's begin by...First of all, I'll...Starting with...I'll begin by...

Signposting

Function Language

Finishing one subject…

• Well, I've told you about... • That's all I have to say about... • We've looked at... • So much for...

Signposting

Function Language

...and starting another

• Now we'll move on to... • Let me turn now to... • Turning to... • I'd like now to discuss... • Let's now look at...

Signposting

Function Language

Summarizing and concluding

• In conclusion,... • Right, let's sum up, shall we? • I'd like now to recap... • Let's summarize briefly what

we've looked at...

Stage fright & Structure

Introductions: WISE OWL

Body: Signposting

Conclusion: Tell ‘em what you told ‘em

Handling Q&As

Introducing Others

Practice TaskO Watch these two 60-second English conclusions O Find at least three functions in eachO After watching discuss with a partner or group:

O What did each person say or do in the conclusion?

Conclusions• Signal the end of the speech• Reinforce the central idea• Summarize the main points• Make a lasting impression!

Signal the end…• In conclusion…• Finally, let me remind you…• Let me finish by saying…• Tell me three more

Reinforce Central Idea• Restate your topic

• Summarize (and restate) your main points

Lasting Impression• End with a quotation• Make a powerful statement• Refer back to your

introduction• Give a “call to action”A B

Stage fright & Structure

Introductions: WISE OWL

Body: Signposting

Conclusion: Tell ‘em what you told ‘em

Handling Q&As

Introducing Others

Handling Q&A Ses-sions

• Make answers to possible questions IN ADVANCE!

• Practice delivery of an-swers IN ADVANCE!

• Approach questions with a positive attitude

• Listen carefully• Direct answers to entire

audience, repeat ques-tion (with mic)

Handling Q&A Ses-sions

• Clarification• Avoiding• Postponing/recovering• Admitting

Handling Q&A Ses-sions

Clarification• I’m sorry. Could you re-

peat your question, please?

• I’m afraid I didn’t quite catch that.

• Were you asking about…?

Avoiding• Perhaps that’s something we

could talk about after my presentation.

• If you could email your ques-tion to me, I’d be happy to answer it that way.

Postponing/recovering• I’ll be talking about that a bit

later.• Good question. Could you

please hold it until the end of the presentation?

• So, as I was saying…

Admitting• To tell you the truth, I’m not

really too sure.• I’m afraid I don’t know, but I’ll

try to find out for you.• Good question, but I’m not

sure. Does anyone in the au-dience happen to know? He was asking…

Stage fright & Structure

Introductions: WISE OWL

Body: Signposting

Conclusion: Tell ‘em what you told ‘em

Handling Q&As

Introducing Others

Introducing Others• Brief• Accurate• Make speaker feel comfort-

able• Sense of anticipation• Boost speaker’s credibility• Delivered with sincerity and

enthusiasm

Introducing OthersBrief:

About one minute

Introducing OthersAccurate:

Information must be 100% accurate; no exceptions! When in doubt, find out (or leave it out)!

Introducing OthersMake speaker comfortable:

Don’t say or do anything to embarrass the speaker (this includes mispronounc-ing the speaker’s name), don’t raise expectations to an unachievable level

Introducing OthersSense of anticipation:

Say the speaker’s name LAST, tell the audience something new, original, and unknown about the speaker, try to build antici-pation/excitement for both the speaker and the topic

Introducing OthersBoost speaker’s credibility:

Let the audience know about the speaker’s previ-ous successes, accom-plishments, awards, recog-nitions, publications, etc.

Introducing Others• Brief• Accurate• Make speaker feel comfort-

able• Sense of anticipation• Boost speaker’s credibility• Delivered with sincerity and

enthusiasm

J.K. Rowling

Introducing OthersChildren, we have a very important guest today. You know her by the charac-ter she has created – Harry Potter. What you don’t know is all the hard work that goes into writing the books that we all love to read. Today she is going to tell us how she came up with the idea of Harry Potter and his friends and how she goes about writing her books. Let’s give a big round of applause to J.K. Rowling.

Introducing Others• Brief• Accurate• Make speaker feel comfort-

able• Sense of anticipation• Boost speaker’s credibility• Delivered with sincerity and

enthusiasm

Introducing OthersLadies and gentlemen, it is my privilege to introduce to you today the world’s best-selling author. We are all acquainted with her Harry Potter series that has captured the imagina-tion of children – and more than a few adults – around the globe. Many of us know the remarkable story of her writing life: The inspiration for Harry Potter came on a train ride from Manchester to London in 1990. Over the next few years, she compiled notes as the story took shape in her mind. The bulk of the writing took place when she was a single mother on public assistance in Edinburgh. She was teaching French to teenagers in the mid-1990s when she heard the first Harry Potter book had been accepted for publication. The rest is literary history. She will be telling us this afternoon more about what inspired her fascinating story of wizardry, where she gets her ideas, and what kinds of books she want to write next. Please give a warm wel-come to J.K. Rowling.

Introducing OthersWhen introducing another speaker remember this:• Who: Name at end, but position, job, or title near begin-

ning• Where: Organization, department, or country (if interna-

tional)• Background: Known and unknown things• Topic: Level of details depends on situation and speaker• Name: Slow, deliberate, and with enthusiasm

Introducing Others• The person being introduced (ie. the main speaker)

should thank the emcee (ie. the introducer) for the intro-duction.

• Giving this thanks can be done by saying something like: “Thank you for that (adjective) introduction.”

• Lovely, wonderful, kind, warm, generous• After giving your thanks, begin your presentation.

Stage fright & Structure

Introductions: WISE OWL

Body: Signposting

Conclusion: Tell ‘em what you told ‘em

Handling Q&As

Introducing Others

Practice TaskChoose one of these two tasks: A or B

A: Prepare and present a WISE OWL introductionB: Introduce yourself as the speaker at an event

@walter_foreman

walter.foreman

Public Speaking and

Communication