Effective Communication - Integrated Program on Public Speaking and Business Communication
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Transcript of Effective Communication - Integrated Program on Public Speaking and Business Communication
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COMMUNICATION
Skills!You KNOW what it means
(Knowledge)
and you KNOW you are
fooling yourself!
Learn the Skill andAbility
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A Bachelors or
Masters
Degree/Program in
any Subject, Field,Study, Discipline or
Varsity.
WithoutEFFECTIVE
COMMUNICATIONIs quite like this
A Bachelors or
Masters
Degree/Program in
any Subject, Field,Study, Discipline or
Varsity.
+ (PLUS)
EFFECTIVEEFFECTIVEEFFECTIVEEFFECTIVECOMMUNICATIONCOMMUNICATIONCOMMUNICATIONCOMMUNICATIONIs quite like this
Difficult, Challenging,
Struggling POOR PAY
Lots, Easy, More than
Enough, Living, Enjoying,
Having FUN FAT PAY
Lots and lots
of MONEY
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4 Weeks | 8
Weeks | 12 WeeksIs All It Takes
To Change the
HAPPINESSequation with the
DDCC MMeetthhooddStop Thinking and Call ICSPS
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HIGHLY EFFECTIVE COMMUNICATION TOOLS
Skill, Train and Develop your communication abilities, at all times ICSPS
Effective Communication SkillsThere are always
three speeches, for
every one you
actually gave. The
one you practiced,
the one you gave,
and the one you
wish you gave.
Dale Carnegie
Outcomes:
1.On a subject matter Individuals will demonstrate extremely welldeveloped ideas opoint of view providing supporting details and evidence to elaborate on ideas and
issues. Will introduce the subject matter and elaborate on key-points in great detail.
Will demonstrate an extremely well-developed sequence of the procedure for the
chosen subject matter
2.On roles and relationships The individual will demonstrate significant use ofpersuasive language including evaluative verbs and adjectives; detailed and accurate
information including extensive use of subject specific terms and will logicallysequence procedure and consistently use correct command forms.
3.On mode and medium Individuals will use expertly composed complex sentenceswith attention to all textual features
4.On presentation the Individual will demonstrate a highly effective use of pace,volume, pronunciation, movement, gesture, and facial expression to convey meaning
Opportunity:
Effective Communication FRIGHTENS many people but its a skill that everyone ca
learn and master. Its a skill that one should if not must learn and develop for it ha
become common ground for people to be called upto speak in social and busines
situations. The FEAR can be gripping and dreadful; however, once you have learnt an
have practiced this art you will find yourself comfortably easing through any situation.
A great COMMUNICATOR isnt necessarily a great leader, but every exceptional leade
out there is an exceptional COMMUNICATOR. It makes sense, since you can on
influence people to the extent that you can connect with them.
India is the worlds HUB for service related outsourcing and this is growing year on yea
besides with the increase in the domestic services output; the demand for Publ
Speaking and Business Communication has become increasingly IMPORTANT an
irrespective of a hard technical degree, you will find yourself very challenged ifYOU AR
NOT a good speaker and communicator.
EFFECTIVECOMMUNICATION SKILLS
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Skill, Train and Develop your communication abilities, at all times ICSPS
Note: Effective Communication by ICSPS is an Integrated
Program on Public Speaking and Business Communication
The 3 levels of Effective Communication the D C Method
Level Description What will I learn at this level?
Level
1Beginner Talking At Your Audience Level one speakers avoid public
speaking at every opportunity and are
terrified if forced to give a speech.
Theyre very nervous, stumble over their
words and cant wait to escape back intothe safety of the audience.
You will learn how to: Overcome public speaking nervousness, anxiety and fears Organize your ideas Use gestures and other non-verbal communication skills to reinforce
the spoken word
Use the three speaker skills eye focus techniques to bond with youraudience
Have impressive platform mechanics Have strong voice dynamics Build your self-confidence in a supportive environment And much more
Level
2Intermediate Talking To Your Audience The level twos are more confident and
can stand in front of an audience without
collapsing. They can deliver a reasonablespeech but are word-orientated,
concentrating on what they want to say
rather on the audience.
You will learn how to: Master impromptu speaking Control your audiences attention through your voice dynamics Develop various voice tones for professional speaking Handle questions and answers professionally Enunciate in a professional manner How to handle hecklers and difficult audiences Speak with passion, poise and energy Relaxation techniques that really work And much more
Level
3Proficient Talking With Your Audience Level threes make it look easy. Theyre
confident, engage the audience and
usually leave a lasting positive
impression.
You will learn how to: Use storytelling techniques Work the room Speak at corporate functions Prepare an award winning presentation Handle media and press conferences Be a master of ceremonies Inspire others Be memorable Rehearsal techniques And much more
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Skill, Train and Develop your communication abilities, at all times ICSPS
The 5 Progressive Stages
at every LEVEL
The Programs encompass the following KSAs (Knowledge,
Skills and Abilities) an individual will be able to comfortably
demonstarete as a speaker / communicator
Stage 1: Verbal Improvisation The training at this stage is aimed at HOW to speak:
o Eliminate the fear of public speakingo Ensure your speech is impressive, interesting, exciting,
and lively
o Learn the various elements of public speakingStage 2: Video Training on Working in Different Genres
Polish HOW you speak and integrate new techniques inyour speech:
o Learn more elements of public speakingo Prepare speeches in genres of Convincing speech,
Storytelling, Making Toasts, etc.
Stage 3: Effective Verbal Presentation
The training at this stage is aimed at WHAT to say:o Ensure that your speech is informative, meaningful,
and well-structured
o Learn to expertly plan, design and construct a speecho Study over 5 templates to make your presentation
more effective
Stage 4: Visual Presentation (Info-graphics)
Learn to visualize your ideas through the slides inPowerPoint Presentations:
o Learn to make smart, talking slideso Learn to show various numbers in the forms of graphs
and diagrams
o Learn to optimize the slides according to info-graphicsmethods
Stage 5: Level Graduation in Effective Communication
/Public Speaking
Exploit your new skills, integrating them into your publicspeaking:
o Polish your public speaking skills by participating invarious competitions
o Help your developed charisma make a big leap in itsmovement
o Get a very objective assessment of your skill level inpublic speaking
Achieving success in social networking
Bringing order into your thoughts Case study analyses and presentations Communicating and selling your ideas effectively Cross cultural awareness and dealing with international
customers and colleagues
Developing a strong and assertive personality Developing appropriate Non verbal Communication Developing courage and self-confidence in speaking with
customers
Development of courage and self-confidence in speakingin public
Dressing and attiring for success Effective voice projections Email, phone and business etiquette in social and
business contexts
Emailing and communication etiquette Enhancing body language, eye contact and gestures How to become a good listener How to tackle and win over difficult people How to win friends and influence people Humour in public speaking and everyday life Impromptu speaking made easy Improving memory to successfully remember names,
places and events
Improving the memory activities Improving writing skills Improving your language skills Making successful and impactful business presentations Making successful presentations and speeches Organisation of successful meetings Overcoming your fear or shyness in talking to strangers Saying the right thing at the right time Speeches of introduction and vote of thanks Team building exercises and the importance of working i
groups
The power of positive thinking The power to independently and without any discomfort
use your language abilities to negotiate any situation
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Skill, Train and Develop your communication abilities, at all times ICSPS
The D C Method (proven, tested and demonstrable)
General Drills:
1. Reading2. Speaking3. Writing
Practise Drills:
1. Essential Grammar2. Golden Cube (1st, 2nd & 3rd Person)3. Conjugation of English verbs4. Essential Sentence Structures5. The 3 Sentence Types6. Tenses and their usage7. RP PRONUNCIATION
Vocabulary Drills:
1. Developing Verbs2. Developing Adjectives3. Developing Nouns
Delivery and Approach The D C Method
First 10 hours of each level 70% Instruction and 30% Practical
Second 10 hours of each level
60% Instruction and 40% PracticalThird 10 hours of each level
40% Instruction and 60% PracticalLast 10 hours of each level
30% Instruction and 70% PracticalWith:Lectures, Individual and Group exercises, Impromptu Speeches, Debate
Group Discussions, Audio Media of world famous Public
Speakers/Actors, Video recording of your speeches and playbacks, and
personal feedback from the Instructor/Trainer, constitutes the method
and approach.
TThhee DD CC MMeetthhoodd((pprroovveenn,, tteesstteedd aanndd ddeemmoonnssttrraabbllee))
APPROVED
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Skill, Train and Develop your communication abilities, at all times ICSPS
During & Post Program Activities and Exposure:
Regular Public Speaking Open Contests Industrial exposure (100 minutes for each student) Batch competitions and level competitions Public Speaking projects with Beginners (for level 3 graduates) FREE membership to ICSPS Public Speaking LAP (learning And Practice )meetings 5000 conversation questions book for every participant 3000 Nouns, Adjectives and Verbs with sentences
Program Snapshot:
Levels Duration Engagement Time Method
Beginner
Intermediate
Proficient
4 Weeks
OR
8 Weeks
10-Hour weeks (2 hours daily)
Mon Fri
Inductive and Deductive Theory based 30 Percent
Activity based 70 Percent with speaking labs and pee
group activities
Levels Duration Engagement Time Method
Beginner
Intermediate
Proficient
6 Weekends
OR
12 Weekends
6-Hour weekends (3 hours daily)
Sat & Sun
Inductive and Deductive Theory based 30 Percent
Activity based 70 Percent with speaking labs and pee
group activities
Program Fees: (applicable for all levels)
Program Duration Fee (2 Hours Daily)
4 Weeks / 40 Hours 6 Weekends / 36 Hours 6,000/-8 Weeks / 80 Hours 12 Weekends / 72 Hours 11,000/-
ICSPS Programs builds in every participant the following and it is a GUARANTEE1. Knowledge - Know What2. Skills - Know How3. Ability - Know Why
a. Attitude - the most distinctive and indispensable concept in contemporary social behaviorb. Desire - the fundamental motivation of all human action
Remember: Better Speakers make for Better Leaders
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Skill, Train and Develop your communication abilities, at all times ICSPS
ICSPS Adult Programs on Communication Skills
Levels DescriptionEffective
Communication
Public Speaking Professional
Development
6Independent
User
There are occasional errors or
misunderstandings.
Generally I communicate clearly
and effectively in both spoken
and written English.
Level 3
Level 2
Level 1
(for any individual
above 17 years of
age)
Level 3
Level 2
Level 1
(for any individual
above 17 years of
age. This is highly
recommended for
individuals in
Professional
Studies like CA, CS,MBBS, BE among
others)
Power Speaking Power
Presentation
Power Writing Power Personalit
Development5
Upper
Intermediate
I understand almost all spoken
and written everyday English.
I can speak confidently, even in
unfamiliar situations and my
writing is quite good.
4 Intermediate
I speak well, but not fluently. I
understand most spoken English.
I can read fairly well. I can write
simple sentences, but make
mistakes.
3Lower
Intermediate
I understand quite well. I can
speak in familiar situations.
I can read simple English, but I
find writing difficult.
2 ElementaryI can understand a little and can
speak a few words
1 Beginner
I do not understand or speak
English.
What do the level descriptions mean?
To be eligible to participate in the Effective Communication and Professional Development courses and programs an
individual should if not must be at the upperintermediate levelon their language abilities. At any level below upper
intermediate an individual will find following up and catching up extremely challenging and might lead to bouts of
frustration.
To be eligible to participate in the Public Speaking courses and programs an individual should if not must be at the
intermediate levelon their language abilities. This requires a level lower than Effective Communication and
Professional Development because it lays the foundation for independent usage and mastery of a particular skill in
communication.
Note: we have bridge programs in English to make you eligible for one of our courses and programs.
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Skill, Train and Develop your communication abilities, at all times ICSPS
The Instructor, Coach & Mentor
DAVID is a multifaceted and talented personality and is presently theAdvisory and Consultation member at Remy's People: a complete
Human Resource Management magazine and an appointment for
the driven and determined HR (Human Resource) professional.
David is the Principal Trainer at the 'Institute for Communication
Skills and Public Speaking' and is in demand for business audiences of
all types and levels and, professionals looking to develop their
Communication and Public Speaking skills. David has over 50
months of experience in Professional Development; including
facilitating, selling, coaching and management across various
industries.
David further, is a Distinguished Public Speaker and based on his
experience training and facilitating development programs on
Customer Service, Sales Excellence, Professional Development, Effective Communication and Leadership Habit
collated an in-demand workshop program in the communication space the 11 Habits of Highly Successful Public Speakers
His delivery is fresh, upfront, and very practical. This allows participants to take away readily applied skills to the workplace o
home.
Professionally, he is an accomplished Sales (inside & field) and Marketing professional. In his professional avatars as an Insid
Sales/Marketing and Field Sales/Marketing professional has worked in various markets; primarily the US, the European andth
Asia Pacific regions; in the IT & IT Enabled Services, Outsourcing, BFSI and Consumer products and services industries.
David has an exceptional ability to individually lead Sales projects/business units; whether as an Individual Contributor or as
Team Leader. Furthermore, his effective communication / presentation and networking skills comfortably position him at vantage point in negotiating contracts, business opportunities and mitigating/addressing conflicts.
His practice areas include the following but not limited to
o Communication Skills Trainings/Workshopso Corporate Trainings & Seminarso Professional Speaking & Keynote addresseso Sales, Marketing & Business Developmento Customer Relationship Managemento Customer & Employee Engagement
DDaavvii dd CC oonn rraa dd LLiinn uuss Editor | Trainer | Marketer | Salesman | Speaker | Coach
Presenter | Business & Social Network Developer
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Skill, Train and Develop your communication abilities, at all times ICSPS
Upcoming Events and ProgramsCentral Delhi (Karolbagh/Patel Nagar)
Commencement Date : 7th January 2013 Last date of Registration : 3
rd
January 2013
South Delhi (South Extension) Commencement Date : 28th January 2013 Last date of Registration : 24th January 2013
West Delhi (Janakpuri/Rajouri Garden) Commencement Date : 25th February 2013 Last date of Registration : 21st February 2013
North Delhi (Mukherjee Nagar area) Commencement Date : 18th Mach 2013 Last date of Registration : 14th March 2013
Noida Commencement Date : 1st April 2013 Last date of Registration : 28th March 2013
Gurgaon Commencement Date : 29th April 2013 Last date of Registration : 25th April 2013
Venues : Star rated hotel conference centres
Weekday Schedules :
Mornings: (8am 10am | 10am - 12pm)
Evenings: (5pm - 7pm | 7pm 9pm)
Weekend Schedules :
Saturdays: (9am 12pm)
Sundays: (2pm - 5pm)
Note: a late fee equivalent to 20% of the course fee will becharged for those registering after the registration deadline.
Register 15 days before the
registration deadline and getupto 10% offon your course fee
We fill up really fast so its
highly recommended you call in
soon and get yourself booked
for the EFFECTIVECOMMUNICATION PROGRAM
Call this number RIGHT NOW!
+91-8860572535
Ask yourselves!
How can I learn from
instructors who themselves
cant demonstrate EFFECTIVE
COMMUNICATIONand
PUBLIC SPEAKING skills the
English way?
Give yourselves the TOOLS the Knowledge, Skill and Ability to take your communication skills to the next competitive leve
For more information about ICSPS Effective Speaking Skills workshop, contact your ICSPS client partner or call +91 8860572535 to
be put in touch with someone in your local area who can help you organize a day with ICSPS.
PERSONAL EXCELLENCE | SALES EXCELLENCE | COMMUNICATION EXCELLENCE
Everything under - Speaking Skills | Presentation Skills | Writing Skills | Listening Skills is at ICSPS
Web: www.icspsindia.com | Email: [email protected] | Phone: +91-8860572535
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Skill, Train and Develop your communication abilities, at all times ICSPS
About ICSPSICSPS or the Institute for Communication Skills and Public
Speaking is a blend of industry and academia in Personal
Skills, CommunicationSkills and SalesExcellence. ICSPS
understands that todays mechanics of a changing worldincorporates strategic and dynamic personal development
standards to stay competitive and edgy.
ICSPS Personal Development programmes in Personal
Skills, SalesExcellence and CommunicationSkills are
designed and built to suit both; an Individuals and an
Organizations needs. Real life strategies, powerful and
profitable experiences at their workshops and trainings are
assimilated to make one skilful, developed and trained.
ICSPS dictum of being continuously pursuant explorers of
newer ideas and concepts, methods and models; to adoptand incorporate and to bring about effective outcomes
from trainees, gives them the opportunity to be always
renewing and growing so that they enable their partners in
their business quests and successes.
Program Benefits:
Individuals
Communication skills gives you happiness, makes youattractive and confident
You demonstrate with more passion and develop asatisfaction for work and people
You experience an increased popularity and asuccessful career starts taking shape
You develop self control during tough times andunderstand others and yourself
Your career, your income, your financial future, yourhealth, your fitness and your well-being improves
subsequently
Organizations
Increased productivity personally and as a group;better feedback enhances the quality of work
Less time is wasted resolving interpersonal problemsbetween co-workers and teams
Ideas flow smoothly throughout the organization andproblem-solving becomes so much easier
Less absenteeism from increased workplacesatisfaction which results in positive productivity
Access to business, diplomacy, travel andemployment all require you to speak good English
COMMUNICATION
SKILLS
SALES SKILLS
PERSONALDEVELOPMENT
TThhee DD CC MMeetthhoodd
aatt IICCSSPPSS
((pprroovveenn,, tteesstteeddaanndd ddeemmoonnssttrraabbllee))
Simple uncomplicated approaches
to training and learning.
Easy and ready to implement
methods and techniques. Results
those are immediately visible.