Post on 18-Dec-2015
People First Programme
Social Care & Inclusion – Adult Services
The Self Assessment Questionnaire
Feedback
People First Programme
We asked What areas of life should we look at?
The whole of peoples livesDisabilities, Equipment, Medication Work, Leisure, holidays, going out, Getting up, getting dressed, bathing, Eating, cleaning, washing, shopping, Help with reading and following instructions
People First Programme
We Did
• We included: • All aspects of life• Disabilities, Equipment, Medication • Work, Leisure, holidays, going out, • Getting up, getting dressed,
bathing, • Eating, cleaning, washing,
shopping, • Help with reading and following
instructions
We asked what type of questions would we need to ask?
•Tick box•Pictures•Give examples•Don’t use sliding scales•A mix of statements to tick•No staff use only section •Break things down in sections•Have a box for other information •What to do when its completed
People First Programme
We Did
• We included: • Tick boxes, Pictures• Examples• No sliding scales• A mix of statements to tick• No staff use only section • Sections on the form• A box for other information • What to do when its completed
We asked what sort of issues would we need to consider for people?•Give choice •Big, simple language•No abbreviations •Awareness of colour•Font size 14 Ariel •Suggest splitting the form into 3 parts•Opportunity to describe what you need in a blank space •Guidance leaflet
People First Programme
We Did
• We will:• Give choice • Use simple language• No abbreviations • Consider colour• Use 14 Ariel • Split the form into 3 parts• Opportunity to describe what you
need in a blank space • Guidance leaflet (to be produced)
We asked where should people be able to access a self assessment?•GP surgery reception •Website link, through •Libraries•Sent out / posted •One stop shop •Community locations•Free phone number/ cards•Charitable organisations •Support groups •Hospitals•Drop in centres •Advertise on hospital radio
People First Programme
We Did
• We will consider: • GP surgery , Website link, • Libraries, One stop shop • Sent out / posted• Free phone number/ cards• Community locations, • Charitable organisations • Support groups, Hospitals• Drop in centres • Advertise on hospital radio
We asked how should this be accessible?
•Check how people feel at the end of the process •Different formats •Instruction DVD, with different Language options •Online facility to print •Jargon free, •Audio version is important
People First Programme
We Did
• We will:• Check how people feel at the
end of the process • Use different formats • Consider instruction DVD• Look at online facility to print • Make it jargon free, • Consider different formats
We asked what support to offer people to complete a self assessment
•Face to face and Phone support•Ambassadors •Language Support•On web with progress check•A unique log in to go back to it •Access where people work•Someone to come out and help •Access in libraries, shops, banks •Independent help with the SAQ •Mix of support across client groups
People First Programme
We Did
• We will look at:• Face to face and phone support• Having people available to help• Language Support• Online options• Access in libraries, shops, banks • Independent help with the SAQ • Mix of support across client groups