OECD Task Performance Indicator

OECDTask Performance Indicator

Gerry McGoverngerry@customercarewords.com

www.customercarewords.com

@gerrymcgovern

Task 5 – Box 1.2 EmploymentWhat is the title of Box 1.2 on page 73 of OECD Employment Outlook 2009?

Median time on task (sec) =

Optimal time on task (sec) =

Task Performance Indicator (TPI) 100

Task Performance

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Browse free publication: What is the title of Figure 1.1 on page 17 of OECD Employment Outlook 2012?

Success/Failure Rates Completion Time

Task 5 performance = Excellent (80-100) TPI = 97

Good0-2.25 x Target

* All Failure times treated as 300 seconds

Minor Time Issue2.25-3.25 x Target

Major Time Issue3.25-5.75 x Target

Critical Time IssueAbove 5.75 x Target

OECDTask Performance Indicator

Gerry McGoverngerry@customercarewords.com

www.customercarewords.com

@gerrymcgovern

OECD Task Performance Indicator

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Transcript of OECD Task Performance Indicator

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