Transparent * Participatory * EfficientGov 2.0 in New York State

Andrew HoppinCIO, NY State Senate

@ahoppin@nysenatecio

FY 2009 - Year of Open Government

FY 2009 - Year of Open Government

FY 2009 - Year of Open Government

FY 2009 - Year of Open Government

FY 2009 - Year of Open Government

An Institution in Need of Transparency

Challenge at NYS Senate in 2009:Government 1.965, not Government 2.00x

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News “Clips” ($1.5MM/year)

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Constituent RelationshipManagement (CRM)

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Senate.State.NY.US

NYSenateCIO Mission:Our definition of Gov 2.0

• TRANSPARENCY: create a more transparent legislature,

• EFFICIENCY: enable Members to serve constituents in amore effective and efficient manner, at lower cost totaxpayers

• PARTICIPATION: provide New Yorkers with the means totake a more participatory role in their State government,

Model ʻbest technology practicesʼ for legislative bodiesthroughout the United States.

Project ChecklistDoes the project increase Transparency, Efficiency, and/or Participation?

Priorities: First 6 Months

• Launch true Gov 2.0 website

• Set policies for code, content, data

• Drive social media adoption by Senate staff and constituents--> increase participation, feedback loop

• Improve Internal Collaboration Tools (e.g.: wikis, Basecamp)

• Radically expand public access to data

• Decrease costs (review entire IT stackCloud, F/OSS)

Transparent

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NYSenate.gov

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Microsites for Senators

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Microsites for Committees

Calendars

Live Events

Open Administrative Data

Open Legislative Data

Open Legislative Data

Participatory

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Public Comment

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Ideas Crowdsourcing

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Social Bookmarking

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…Content to the Cloud

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Social Web Adoption

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Social Web Use

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Intuitive, Accessible Data

Efficient

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New CRM

News 2.0

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Hosting 2.0

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Hardware 2.0

12 Month Check-Up• All administrative and legislative data open and free

• Policies enacted for code, content, and data

• 100s of staff trained to manage content

• >50% Senators using social media

• Growing public participation in government• 1,000s view live webcasts,• Dozens comment on bills,• 100s vote on legislative new ideas• NY Marriage Equality 100,000s, now $100,000s being spent on the issue; in

NJ, by contrast, very little attention paid

• Third-parties using our data and code --> leverages tax $

• New “social CRM” being deployed

• Mainframe shut-down imminent

• Less $ spent on IT than ever before

How-To

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Blend New Talent with Legacy Talent

Publicly Set Aggressive Goals

Establish Prerequisite Policies

Win Public Support to Win Internal Support“[NY Senate] is taking a critically important step to help restore trust in

government. At a time when confidence in government in general has hitbottom, this is an extraordinarily valuable step forward” - Lawrence Lessig,Harvard Law

“..clearly setting the place that all other legislative bodies will have to follow.The U.S. Congress ought to be taking some clue” -Ellen Miller, ExecutiveDirector, The Sunlight Foundation.

“..demonstrates the New York State Senateʼs commitment to a transparent andaccessible government” - Dave McClure, U.S. GSA Associate Administrator

“With this new system, New York State takes a leadership role in accountabilityand transparency” - Craig Newmark, founder, Craigslist.org & CraigslistFoundation.

“[We] applaud the State Senate for its efforts to further open the legislativeprocess,” Barbara Bartoletti, Legislative Director, League of Women Voters.

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Adopt Entrepreneurial Best Practices:Quick Inexpensive Project Management

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…Open APIs, Open Standards

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…Open-Source (Code)

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…Open Community

Me.gov = Direct Democracy?• Today: “eGov” services (e.g.: 311),

online town halls, blog comments,idea voting; white House, someAgencies, a few cities, pilot tests;fragmented across platforms

• Tomorrow: ubiquitous Local/State/ Federal / Community 311;single sign-on, portable profiles foraccess to all government services;online advisory voting on bills,budget line-items, proposedregulatory rules; integrated acrossWeb

We.gov = Citizen Bureaucracy?• Today: P2P 311

(e.g.:SeeClickFix), “Apps”Contests using govʼt data

• Tomorrow: govʼt as aplatform; civil servants asorganizers coordinating p2pgovernment services

Gov20.gov = Efficient Government

• Me.gov & We.gov inherently also enable Gov.gov:better information sharing & collaboration betweengovernments

• Local <--> Local• Thematic <--> Thematic (e.g.: Dept of Labor)• State <--> State• Local <--> County <--> State <--> Federal• National <--> National• All other permutations

• Better government services, lower cost

Followup

@ahoppin@NYSenateCIO

NYSenate.gov/department/ciohttp://github.com/nysenatecioHoppin@Senate.State.NY.USCiodesk@Senate.State.NY.US