NHS compliance & quality management

Post on 05-Jun-2015

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Assuring compliance and measuring against quality goals within QIPP and CQuiN programmes can be time consuming on the ward and in the back office. Allying that to patient experience metrics and you have a complex information management challenge. By adopting the Assured Compliance software service you can ensure that information collected is unequivically clear and reduce the overhead of collection and management while giving management an up to date and rich view across your organisation.

Transcript of NHS compliance & quality management

Compliance. Performance. Insight.

Quality Management &Service Compliance

Copyright 2011-2013 IPROS Cube Confidential & Proprietary material

What is Assured Compliance?

Simple to use software platform for operational activity, patient experience, compliance and risk reporting:

Improving information flow & accountability

Tracking actions & delivery Reducing admin overhead costs Immediate view of performance &

quality Managing and Reducing risks

Copyright 2011-2013 IPROS Cube Confidential & Proprietary material

What do many people do now?

Copyright 2011-2013 IPROS Cube Confidential & Proprietary material

What do many people do now?

Lots of data

No information

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NHS: Quality & Accountability

It’s complicated………

Copyright 2011-2013 IPROS Cube Confidential & Proprietary material

Quality Premium?

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An Inspector Calls……..

• Regulatory environment is placing more demands on NHS operations.

• Massive increase in oversight over the past 2 years.

• Well-publicised scandals making transparency vital

• CQC being more aggressive in inspections.

• Cost of compliance grows as reporting duplicates.

• Paper-based systems can’t scale up

• An overworked and frustrated workforce

• Major political focus

Copyright 2011-2013 IPROS Cube Confidential & Proprietary material

Assured Compliance Framework

Forms

Policydocuments

• Governance• Quality

Integrated reportingstructure

TrustManagers

Trust Locations

Audit

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Healthcare budgets under pressureProtect front-line support – streamline back office processes and manage compliance costs Quality management and patient safety become more transparent and easier to manageImprove consistency & compliance, reduce risk, cost-effective decision supportBring the performance of all locations up to the standard of the best

What does this do for us?

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Patient Experience

Survey ordischargeschedule

Reminderemail

Service/QualityManagers

Patient/Service User

Integrated reportingstructure

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Patient, Service & Organisation

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Deployment Approach

Managing for Quality

Improving Performance

Ease of use

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2 hours• Summary of objectives• Content scope

1-2 days• Build level 1

content• Key project plan• Rollout schedule• Training plan

1 to 2 weeks• Build & test content• Train key users• Complete initial

content• Tailored to fit

1 to 2 weeks• ‘soft’

launch• Pilot

phase• Validate•Tweak process & content

4 to 6 weeks from start

• Pilot service fully operational

• Rollout phase

Initiation

Solution Definition

Iterative BuildLive Test

ValueReview

Deployment Cycle

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Performance Summary

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Performance Charts

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Service Comparison & trend analysis

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Easy to Use: Workflow Management

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Actions Management

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Patient Experience: simplicity

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Patient Experience: Reporting

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Patient Experience: Group charts

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Patient Experience: drilldown

Copyright 2011-2013 IPROS Cube Confidential & Proprietary material

Key Benefits

• Highlight and manage areas of risk

• Transparency of all activity within each service

• Reduce manual auditing and admin overhead

• Saving time on management and administration

• Any device, any time, real-time

• Customise to fit your processes in a few days

• Rapid Deployment, Immediate Benefits

• Really know about your QIPP and CQUIN goals

Copyright 2011-2013 IPROS Cube Confidential & Proprietary material

info@iproscube.com

T: +44 1483 688 000 M: 07979 598742

IPROS CUBE Ltd.Surrey Technology Centre,

Surrey Research Park,

40 Occam Road, Guildford

Surrey, GU2 7YG U.K.

www.iproscube.com

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This material contains no client or personal information and represents a demonstration of capability only