Navigating change

Post on 13-Apr-2017

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Transcript of Navigating change

NAVIGATING CHANGE

Rules to Create, Bend, and Maybe Break

Let’s Exercise Our CreativityLet’s draw a house, BUT

There are no “rules” about what the house ‘should’ look like.

You have 5 minutes…

How Did That Feel?

• Weird, right?

• Well when you don’t have rules….

That Exercise Was Us!• Our office was tiny relative to the

overall size of Temple-nine total full time staff

• Only two staff focused on employer relations

• It was a real “make it work” moment!

Meanwhile on Campus…• We weren’t trusted or seen as a valued

partner• Individual schools and colleges felt the

need to fill the vacuum• Results: eight other career services

functions with no University-wide coordination

So What Did We Do?

CHANGED EVERYTHING• Since March of 2014, we have:• Changed our reporting structure• Approved to hire nine more people,

completely overhaul our web site and create a new brand

• Charged with leading a campus wide career network

There’s a BIG but…• All of our ducks didn’t fall magically into

line• Recruiting policies were a particular

challenge, because…

There was NOTHING!

The Challenge Before Us

What Wasn’t Working

• No clear standards of approval

• No intentionality to recruiting activities

• No student accountability/education

Help us!

• NACE’s Principles and Standards helped us cover the basics

• More importantly, we needed to rebuild• Trust• Credibility• Value

Policy To Do’s• What to post/or not in our system, as well

as how to approve employers• A clear way to enforce student no shows

for On Campus Interviewing• Growing the amount of quality employers

on campus

Starting Our Journey Forward

Structure• Approving Employers and Positions• Especially those positions we were less than

excited about• Tabling on campus• Introducing standard On Campus

Interviewing practices-for the first time

Communication• Supporting and working with campus

partners

• Articulating our value online

What’s Ahead For Us?

Building Trust• Data

• Actions

• Communications

Growing Employer Relationships

• Finding the right employers for us• Representing ALL of Temple to all of the

region and beyond• Continuing to pave the way for smooth and

successful recruiting

Wish Us Luck!

Stay updated on our journey:Laura CraigAssistant Director, Internships and Experiential Educationlaura.craig@temple.edu(215) 204-4474

www.linkedin.com/in/lauramn