2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 1

Subject to Change without Notice

Avaya CS1000 Release 7.5 Partner SE Workshop

Module # 9: What's Next?

2011 Avaya CS1000 R7.5 Partner SE Workshop

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 2

Subject to Change without Notice

Non-Disclosure and Limitation

This Plan of Intent lists possible, not committed features, functionality and other products that Avaya may or may not offer to its customers in the future. It is provided for informational and illustrative purposes only. Avaya is under no obligation to provide any of the listed features, functionality or products in this Plan of Record.

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 3

Subject to Change without Notice

The On-Ramp

“I like to see Avaya Aura as the communications highway of the future, with all kinds of new applications and capabilities being continuously added that are easily accessible to all. Current systems, like Communication Manager and CS1000, are the on-ramps to this new highway. It obviously makes no sense, as some competitors claim, for Avaya to dismantle the on-ramps – because otherwise how will customers get on the highway? The new highway is where new value and capabilities are being constantly created - like Avaya Flare, video, collaboration and more! Therefore, Avaya is committed to widening, repaving and improving the on-ramps to provide better access to Avaya Aura. Our focus (in CM 6, CS1000 7.5 etc) is on ease of application integration, because the next hundred totally new features for the CS1000, or Communication Manager, or any other current system, will not arrive “inside the box”, but will be flexibly delivered from “outside”…from the communications highway… through Avaya Aura - shared and available to all.”

» Lawrence Byrd – Avaya Product Marketing

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 4

Subject to Change without Notice

Delivering on the VisionProgress in 2010

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 5

Subject to Change without Notice

ConnectionLayer

AccessLayer

SessionManager

ApplicationLayer

AvayaMessaging

SystemManager

SIP

Trunks

UnifiedMessaging

MultimediaConferencing

Context CenterSelf Service

Contact RecordingQuality Monitoring

Various NamedApplications

ACE / ServiceOriented

Architecture

Microsoft

OCS / Exchange

IBM SametimeFeature Server

Voice / Video

Presence

IM

AdvancedSIP Applications

SequencedApplications

Service

Provider

PSTN/MobilityCS1000

Session Border Controller

Service

Provider

PSTN/Mobility

Avaya Aura® Architecture with CS1000 R 7.5

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 6

Subject to Change without NoticePeople-centric User Experience

AVAILABILITYCONTEXTCOLLABORATIONINTEGRATEDTEAMING

2010 Flare Experience

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 7

Subject to Change without Notice

Key Focus Areas for 2011

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 8

Subject to Change without Notice

CY2011 Roadmap

USER

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 9

Subject to Change without Notice

Avaya Flare Experience Roadmap

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 10

Subject to Change without Notice

Avaya Flare™ ExperienceTransitioningfrom Avaya one-X®

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 11

Subject to Change without Notice

Avaya Aura® & Skype Federation

(Skype Phase 2)

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 12

Subject to Change without Notice

Avaya Agile Communication Environment Enabling the User Experience

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 13

Subject to Change without Notice

Endpoints: New Low Cost Option & Extending the Avaya Flare Experience

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 14

Subject to Change without Notice

Roadmap: User Calendar Year 2011

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 15

Subject to Change without Notice

CY2011 Roadmap

BUSINESS

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 16

Subject to Change without Notice

Avaya Agile Communication EnvironmentCost Effectively Enabling Enterprise Innovation

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 17

Subject to Change without Notice

Other Collaboration ApplicationsFinding and Connecting Resources Quickly

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 18

Subject to Change without Notice

Roadmap

Business Calendar Year 2011

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 19

Subject to Change without Notice

CY2011 Roadmap

CORE SERVICES

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 20

Subject to Change without Notice

Avaya Video Solutions

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 21

Subject to Change without Notice

Avaya Aura® Conferencing

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 22

Subject to Change without Notice

Unified Messaging

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 23

Subject to Change without Notice

Avaya Aura® in 2011Deeper integration to further enhance and extend session based communications

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 24

Subject to Change without Notice

Communication Server 1000 Release 7.5 “The Integration Release”

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 25

Subject to Change without Notice

Avaya B5800 Branch Gateway Solution Overview

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 26

Subject to Change without Notice

Midsize SpecificationsUC in-a-box with Avaya Aura® at the core

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 27

Subject to Change without Notice

Roadmap

Core Services Calendar Year 2011

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 28

Subject to Change without Notice

System ManagementEvolving to a Single Management Platform for UC, CC & Data

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 29

Subject to Change without Notice

Key Focus Areas for 2011

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 30

Subject to Change without Notice

Summary

CS1000 is now tied to the Avaya Aura® development stream.

– As Avaya Aura® progresses, the CS1000 drafts along as an Integrated Access element with even tighter integration provided through future updates and world class features delivered through the Avaya Aura® Architecture

Its been quite a journey so far: SL-1 Meridian CSE Succession CS1000 Avaya Integrated Access Element CS1000 Avaya Aura®.

30

2011 Avaya CS1000 R7.5 Partner SE Workshop Proprietary & Confidential—NDA REQUIRED ©2011. All rights reserved. | 31

Subject to Change without Notice

End of Module

Questions